Mi4Canada Reviews

Good rating

4.3 | 132 reviews

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Reviews

4.3

| 132 total

5 stars

100 pcs

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Charlie Brunjun 2026.01.21

Don't waste your time or money The phone I wanted showed up as being in stock on their website but it was actually sold out. They offered me a refund but they are trying to keep my money. The phone still shows as in stock on their website and I was told I was receiving a refund 20 days ago. When I talked to customer service again they told me the refund was actually sent 6 days ago. Buy from them if you like being lied to and stolen from!
Date of experience: 21 January, 2026

Maroun esber 2025.11.14

bestThe best service, the best price, technical support Excellent service, the customer service team responded immediately. Although my delivery took a few days, everything was very professional. I recommend them 100%.
Date of experience: 13 November, 2025

joseph ho 2025.02.10

Very bad customer service

Oluwaseyifunmi Bamijoko 2025.02.07

Becarefull when buying Chinese models, some specifications might be different from global and features might still be missing, even with global rom. Phone costs an extra $70 for tax and delivery keep that in mind

Antony Leyo 2025.01.29

My phone is not working and it's still under warranty but can't find any help from Mi4canada! My video coming soon!

Lee Family 2024.12.11

Well packaged but the corners of a brand new product has some nudges on it. (Rounded instead of square corners). There were some delays on their end before the package is shipped out but overall I got what I ordered. The product and price are excellent! Will buy from again!

Sam B 2024.12.07

Want to give a review for those looking to import Chinese/global phones from Canada. Mi4Canada was amazing to deal with. They may ship from Canada or HK. I got a the honor v3 which was around 2000$ and it shipped from HK. I got phone in LITERALLY 4 days through DHL (and it was only 20$ with no import fee) Much faster than Canada Post (even if you didn't consider the strike). They have blazing fast and helpful customer support on their website if you have any questions or concerns. I would definitely buy my next device from them again.

Harry Baals 2024.10.29

Ordered a Zenfone 10 a few months ago. Good price and everything went smoothly. Would recommend

Iunalii Krestianov 2024.10.24

Ordered Honor V2 Global on October 16th and received the phone on October 24th. Would recommend this store.

mike f 2024.10.20

Do not buy from them They will send u a phone from China and not in stock like they claim. But if there's a problem with the phone, good luck. I ordered a v2 that almost blew up and sent it back in June. Still nothing from them but we will get back to u in 24 hours. Every email. We will get back to u in 24 hours. But they don't. 2 grand in the toilet buying from them Try pda plaza instead.

Clem Y 2024.10.09

Ordered a Honor Magic V3 (Global) from them and promptly received the phone 6 days later. Everything went smoothly and I have no complaints. 10/10 would recommend

C M 2024.08.15

Poor customer service. Purchased new Xiaomi 13T last November from this company. Persistent freezing issues. Customer service lacking even though this phone is under warranty. Several commitments not met.

Nick 2024.08.09

Awesome company!! Was fast shipping, and will buy from here again

stephen solo 2024.07.12

Fast Delivery. Recommended I ordered Xiaomi 14 Ultra. I got the camera in 3 days by DHL. I received the photographic kit 2 days later. Very fast delivery. I will buy again

Tony Colicchio 2024.04.25

Excellent service. Received my Xiaomi 14 ultra and photography kit. Was delivered quickly. Fair price on their website. Will definitely buy from mi4canada again

Tony Colicchio 2024.04.25

Excellent service. Received my Xiaomi 14 ultra and photography kit. Was delivered quickly. Fair price on their website. Will definitely buy from mi4canada again

Gill Singh 2024.04.07

everything is clearly outlined, and there is a visible array of options for product features and warranties available. This streamlined purchasing process has made my shopping experience much easier and quicker. Overall, if I receive the product I purchased on time, I will definitely recommend your website's services to my friends and acquaintances. Thank you for providing such a user-friendly platform.

Uday Parikh 2024.03.28

I recently purchased an ASUS ROG 7 phone for $1200 CAD from Mi4 Canada. Within a year, the camera stopped working. Unfortunately, the company only offers support via email, which is inconvenient. After contacting them, they informed me that the phone was out of warranty and I would have to pay for repairs. Despite agreeing to the charge, I've had to constantly follow up on emails as different representatives respond each time. Although they promised to send a shipping label within 48 hours, it's been nearly a week and I haven't received it. This lack of follow-through is concerning, as I fear I may never receive the label or get my phone repaired. I've been using a faulty phone for almost 15-20 days now, as I don't have a spare. I hope this review helps others make informed decisions before purchasing from Mi4 Canada. Additionally, I want to highlight that I will update this review to share the outcome of the repair process once it's completed, assuming I receive the necessary support from Mi4 Canada. Update: Following my review, Mi4 Canada responded, but their approach was disappointing. They requested I delete my review before providing repair assistance, which felt unethical and like coercion. Additionally, their offer to cover one-way shipment seemed inadequate given the circumstances. I'll attach their email as proof. Transparency and accountability are crucial in customer interactions. I'll continue to update on the repair process without compromising my honest feedback.

I recently purchased an ASUS ROG 7 phone for $1200 CAD from Mi4 Canada. Within a year, the camera stopped working. Unfortunately, the company only offers support via email, which is inconvenient. After contacting them, they informed me that the phone was out of warranty and I would have to pay for repairs. Despite agreeing to the charge, I've had to constantly follow up on emails as different representatives respond each time. Although they promised to send a shipping label within 48 hours, it's been nearly a week and I haven't received it. This lack of follow-through is concerning, as I fear I may never receive the label or get my phone repaired. I've been using a faulty phone for almost 15-20 days now, as I don't have a spare. I hope this review helps others make informed decisions before purchasing from Mi4 Canada. Additionally, I want to highlight that I will update this review to share the outcome of the repair process once it's completed, assuming I receive the necessary support from Mi4 Canada.

Update:

Following my review, Mi4 Canada responded, but their approach was disappointing. They requested I delete my review before providing repair assistance, which felt unethical and like coercion. Additionally, their offer to cover one-way shipment seemed inadequate given the circumstances. I'll attach their email as proof. Transparency and accountability are crucial in customer interactions. I'll continue to update on the repair process without compromising my honest feedback.

I recently purchased an ASUS ROG 7 phone for $1200 CAD from Mi4 Canada. Within a year, the camera stopped working. Unfortunately, the company only offers support via email, which is inconvenient. After contacting them, they informed me that the phone was out of warranty and I would have to pay for repairs. Despite agreeing to the charge, I've had to constantly follow up on emails as different representatives respond each time. Although they promised to send a shipping label within 48 hours, it's been nearly a week and I haven't received it. This lack of follow-through is concerning, as I fear I may never receive the label or get my phone repaired. I've been using a faulty phone for almost 15-20 days now, as I don't have a spare. I hope this review helps others make informed decisions before purchasing from Mi4 Canada. Additionally, I want to highlight that I will update this review to share the outcome of the repair process once it's completed, assuming I receive the necessary support from Mi4 Canada.

Update:

Following my review, Mi4 Canada responded, but their approach was disappointing. They requested I delete my review before providing repair assistance, which felt unethical and like coercion. Additionally, their offer to cover one-way shipment seemed inadequate given the circumstances. I'll attach their email as proof. Transparency and accountability are crucial in customer interactions. I'll continue to update on the repair process without compromising my honest feedback.

I recently purchased an ASUS ROG 7 phone for $1200 CAD from Mi4 Canada. Within a year, the camera stopped working. Unfortunately, the company only offers support via email, which is inconvenient. After contacting them, they informed me that the phone was out of warranty and I would have to pay for repairs. Despite agreeing to the charge, I've had to constantly follow up on emails as different representatives respond each time. Although they promised to send a shipping label within 48 hours, it's been nearly a week and I haven't received it. This lack of follow-through is concerning, as I fear I may never receive the label or get my phone repaired. I've been using a faulty phone for almost 15-20 days now, as I don't have a spare. I hope this review helps others make informed decisions before purchasing from Mi4 Canada. Additionally, I want to highlight that I will update this review to share the outcome of the repair process once it's completed, assuming I receive the necessary support from Mi4 Canada.

Update:

Following my review, Mi4 Canada responded, but their approach was disappointing. They requested I delete my review before providing repair assistance, which felt unethical and like coercion. Additionally, their offer to cover one-way shipment seemed inadequate given the circumstances. I'll attach their email as proof. Transparency and accountability are crucial in customer interactions. I'll continue to update on the repair process without compromising my honest feedback.

Chris T 2024.01.28

Thanks again for getting me my Vivo X100 Pro awesome service and quick responses, followed by exceptional sales and promised delivery time. Duties was covered and came with adapter plug for EU 120w charger.

Thanks again for getting me my Vivo X100 Pro awesome service and quick responses, followed by exceptional sales and promised delivery time. Duties was covered and came with adapter plug for EU 120w charger.

Paul Malefic (The Croatian Cowboy) 2023.10.03

Phone was ordered on Friday, processed and shipped on the Monday. Order should arrive Friday. Excellent service, and I got to pay with sezzle.

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About Mi4Canada

Mi4Canada is a Canadian based cellphone online retail company with the mission to empower people’s lives by providing options for staying connected in this ever connected world.

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