Verified Company
Don’t order from them
Don’t order from them. Saline is very rude on the phone and doesn’t let you speak and talks like a robot instead of a real person. No empathy at all.
I ordered from them for the first time and when the mounjaro pen arrived, the box it was in was damaged. I contacted them about this as I was concerned and didn’t want to use the pen due to the box being damaged. They refused to do anything at the beginning and blamed it happening during delivery so I emailed them again requesting a refund. They said I could have a refund if I returned the pen to them, which I did. They then emailed me when they received the pen and refused to refund me as apparently the pen was damaged and that they would be returning the pen back to me!! I never once mentioned the pen being damaged so this obviously happened in transit which is the excuse they were making when they originally responded to my email. They have point blank now said no refund or replacement. Absolutely disgusting service.
