Verified Company
I strongly caution against working with this company due to their unprofessional and harmful business practices. Their marketing efforts were abysmal, consistently mismanaging our phone numbers and overspending despite explicit instructions to stay within budget. They misled us about the contract amount, and when we requested adjustments, they failed to respond appropriately. Worse, they refused to grant us control over our own business property. After we left a review highlighting their poor performance, the company retaliated with tortious interference, actively working to harm our business--an issue that persists to this day. In a particularly vindictive move, they took down our website, which we paid for over a year ago, purely as retaliation for the negative review.
We previously worked with BXB and Strategic America, and neither conducted business with such incompetence or malice. Beware of this company--they are unreliable and retaliatory.
Not a pleasant experience. Would not recommend
Reply from Mediagistic
2025.06.09
Hi Michelle. We’re sorry to hear that your experience was not a positive one. After reviewing our records, however, we were unable to find any history of working together. That said, we take all feedback seriously and would genuinely appreciate the opportunity to understand more about your concerns. If you’re open to continuing the conversation, please don’t hesitate to reach out to us directly at (813) 563-7300 or email us at accountdevelopment@mediagistic.com. We’d love the chance to speak with you further.
I have worked with this company for 2 years and am extremely unhappy with their service. When we needed to make small or large changes to any advertising material, it took weeks to months to complete.
At one point they made a social post for an HVAC company, and we are a window installation company.
It is very difficult to get a response and this company does not keep to a realistic or professional timeline on any project they promise. I would not recommend this business.
Great Company I would recommend. They have referred many great clients to Upfrog who we have assisted over the last few years. One of the best companies in this space and they really care about their customers needs. When they are willing to work side by side it speaks about about management there! Very deserving of 5 stars!
Reply from Mediagistic
2025.06.09
Thanks for the kind words, Noah
Rich, Michael and the entire Mediagistic team has been a fantastic partner for us. We have worked with them for well over 5-years and have done two website remodels over the year. They consistently follow up on updates that may be needed, verify some follow ups from form fills, help us with Google algorithm success and update all of our social media postings. If we ever have a request, their team stays on it and follows up with me so it is never delayed or untimely. If anything, they are on me requesting feedback or direction to help us recognize all opportunities that we have in our marketing and PR campaigns. I have other agencies that I can work with but they take care of me well, understand my industry and are very responsive when we have requests.
Reply from Mediagistic
2019.10.03
Thanks Alan - we think you're pretty fantastic!
Reply from Mediagistic
2024.01.02
Hey M, Thank you for taking the time to share your feedback. We noticed that we're missing a star, though, and we want to ensure your experience with Mediagistic is worthy of 5 stars! If you could please reach out to accountdevelopment@mediagistic.com, we'd love to discuss what we could be doing better. Talk soon!
Reply from Mediagistic
2024.01.02
Hello Sally, we appreciate you taking the time to leave this review. However, we can't find any history of transactions with you or your business. Could you have meant to review a different advertising firm? For any questions or to clarify this matter, please contact us at info@mediagistic.com.
Attention to detail, sincere, professional, immense support, and the list goes on about what Mediagistic represents. A 1000x Thank You's to the whole team for their hard work!!❤
Reply from Mediagistic
2024.01.02
Hey lil Me, Thanks for choosing us and leaving such a great review! We're thrilled that our team's attention to detail and the level of support both left such a great impression! We work hard to provide customers with a great experience and look forward to continuing to do the same for you!
Mediagistic's has been great! Sydney and Elaina have been an amazing team for our business, they have far out performed the other marketing companies we have worked with in the past. Highly recommend Mediagistic.
Reply from Mediagistic
2024.01.02
Hello Brock, Thank you for the awesome feedback. Hearing about your experience really makes our day, and we'll be sure to pass your feedback along to Syd and Elaina. We look forward to seeing even better results for your business's marketing campaigns in the weeks and years to come!
Ally & her team are excellent in reporting and provide information for success of our marketing campaign via Facebook, Google and our latest launch- You Tube coming soon. Follow is amazing. Keep up the good work.
Reply from Mediagistic
2024.02.15
Greetings RDHVAC, Thanks so much for taking the time to share your positive experience! We're glad you enjoyed working with Ally and the team. Looking forward to our next plan of action call!
Our company has worked Michaela, Megan, and their fellow employees for the past several years. They are always very responsive and willing to give input on new ideas to try. Awesome company to work with!
Reply from Mediagistic
2019.10.03
Thanks so much! We think you're pretty great to work with :)
We have been partnered with this amazing team for almost a decade and they have definitely helped us grow and build our brand in ways that I could not have imagined. We appreciate everything they do for us and highly recommend them if you are looking to better your organization. Richard, Maria, Angela and the rest of the team are awesome!
Reply from Mediagistic
2024.03.19
Hi Scott! We're thrilled to hear about your positive experience with our team over the past decade. It's always rewarding to know we've made a significant impact in helping our partners grow and build their brands. Your recommendation means a lot to us. Thank you for your continued partnership and kind words!
