Medcom Reviews

Thank you so much for taking the time to share this wonderful feedback! We're thrilled to hear that Carly made such a positive impact on your experience. She truly exemplifies the level of knowledgeable, compassionate care we strive to provide every day. We'll make sure to pass along your kind words, she'll be so glad to hear them! Wishing you a smooth and speedy recovery. 😊

Mark, we could not agree more that we are fortunate to have Carley on our team! We are happy to got to experience first hand how hard she works for her patients. So glad we could be there for you when you needed us. Thank you so much for taking the time to leave us a review.

First off, thank you for taking the time to leave us a review. It really doe smean so much to us! We are so happy that you received the kind of customer service that we expect from all of our team members, but certainly Madison has become famous for. We strive for the kind og care we would want our family members to received. Thank you again for leaving us a review.

First off, I would like to thank you for taking the time to share your experience. We’re sorry to hear that your recovery took longer than expected, we know that can be hard.
I do want to take a moment to clear up one part of what happened. While your insurance did approve and pay for your CPM rental, they have strict guidelines that they will only allow 21 days. As much as we have tried over the years, they will not pay for more time. The only way to extend the rental in this situations is with that out-of-pocket cost. I know that makes this extra frustrating and we are sorry it added stress during your recovery.
That said, it sounds like we could have done a better job setting expectations about your coverage from the beginning, and we’re sorry for any added stress this caused during your recovery. We will be sure to use this as an example when training to help with our communication in the future.
If you want to talk directly or if you have any questions, please call the rep listed on your paperwork or email me directly at linnea@medcomgroup.com.

Thanks for taking the time to leave us a review! I really does mean a lot.

Thank you so much for your wonderful review and for trusting us with your recovery after such a major surgery. 💙

We’re thrilled to hear the CPM helped and that Rene took such great care of you. We agree, she’s pretty extraordinary and we’ll be sure to share your kind words (and look into getting her that crown).

Thank you so much for your kind words! We’re thrilled to hear your experience went smoothly from start to finish and that the NICE machine made your recovery a bit easier. We’ll be sure to pass your compliments along to Jessica, she’ll be so happy to hear them! We truly appreciate your recommendation and wish you the best as you continue your recovery.

Thank you so much for the kind words and detailed review. We're thrilled to hear the Nice Cold/Compression System helped with the recovery process and even more proud to hear how well David supported you along the way. He really is a standout on our team, and your feedback means a lot to all of us. We'll be sure to pass this along to him, I'm sure it’ll make his day. Wishing you continued healing and all the best ahead!

We’re so glad to hear the CPM machine was helpful and that the process was smooth for you. David H is great at making things easy, and we’re happy he was able to accommodate your needs during recovery. Thanks for taking the time to share your experience and leaving us such a nice review!

Thank you for the thoughtful review. We're so glad to hear the NICE unit supported your recovery and that everything from the design to the instructions met your expectations. We appreciate your kind words and are happy we could be part of your healing process. Wishing you continued progress and good health!

Thank you so much for taking the time to leave us a review! We are honestly honored that we were able to help speed up your recovery and were there for you when you needed us. We all hope you get to enjoy yoru summer to the fullest!

Thank you so much for the kind words and for taking the time to share your experience! We're sorry you've had to go through two knee surgeries, but we're glad Rene and Tatianna could make the process a little easier both times. We'll be sure to pass along your kind words.

Thanks again for choosing medcom and for recommending us! Hopefully you won't need our services again, but if you do we will be here!

Thank you for your kind words and 5-star review! We’re so happy that we had the privilege of helping you recover and heal!

Thank you for your kind words! We're so glad to hear that you had a great experience with our team. Providing knowledgeable, friendly service is our top priority, and it means a lot to know we’ve made a positive impact. If you or your family ever need us again, we’d be honored to help. Thanks again!