Verified Company
Crappy professionalism and immaturity from management. Staff is treated poorly and staff will look at the urine in the kennel and walk right past it. Nepotism is huge. My dog was lodging while I was out of town and when I came to pick her up she instantly defacated in that house (she's never done that) which means they didn't take my dog out for Lord knows how long. Take your dog literally anywhere else.
I brought my frenchie here for bath and nail trim...the staff recomend Shadow Creek Vet to catch him up on shots which also provided quick an excellent service. The staff and enviroment was friendly
and clean. #Quick #Professional#Great Value
Reply from Meadowlake Pet Resort - Galleria Location
2025.12.05
Thank you so much for bringing your Frenchie to see us! We’re glad our team could point you in the right direction for vaccines and that our friends at Shadow Creek Vet got you taken care of quickly. We appreciate your kind words about our staff and environment!
Today was a return to Meadowlake with Neferkitti and Calico being prepared for an extended stay. I think they like it here as went right in. Staff are attentive and friendly. Denise and Emily showed empathy for all my concerns as the two cats are housed together .
Reply from Meadowlake Pet Resort - Galleria Location
2024.04.01
Thank you for the positive review you provided. Your feedback is greatly appreciated. :)
El personal es sumamente amable. Hice consultas sobre mi mascota y no solo me respondieron, sino que me hicieron recomendaciones precisas.
Altamente recomendado 👌
Reply from Meadowlake Pet Resort - Galleria Location
2025.11.11
Muchas gracias, Javier. Agradecemos mucho que haya compartido su experiencia con nosotros. Nuestro equipo siempre está aquí para responder sus preguntas y asegurarse de que se sienta con confianza sobre el cuidado de su mascota. Nos alegra saber que nuestras recomendaciones fueron útiles. Esperamos verlos de nuevo muy pronto.
I’m extremely disappointed with the care my dog received at Meadowlake Pet Resort Galleria. I left him for the weekend and added a bath before pick-up. When I arrived, I noticed a visible wound on his paw, most likely from when his nails were trimmed. A patch of hair is missing, the area looks irritated and uncomfortable, and no one mentioned it to me at pick-up.
It’s really upsetting to see my dog come home like this. For the rate we pay, I expected a much higher level of care. It makes me question who they have trimming the dogs’ nails and their overall level of professionalism.
I also texted them about it the day it happened and I got no respond.
Fast friendly with excellent results competent service clean service areas
Reply from Meadowlake Pet Resort - Galleria Location
2025.09.29
Thank you so much for sharing your experience! We are delighted you found our team fast, friendly, and competent, and that you appreciated how clean our service areas are. Delivering great results for your pup is our top priority.
Exceedingly patient and kind with my anxious 7 year old lab mix. Frequent update phone calls appreciated. My time issues taken into account and accommodated. Will refer friends and use Meadowlake again.
Reply from Meadowlake Pet Resort - Galleria Location
2025.09.22
Thank you so much for your kind words! We’re so glad we could make both you and your pup feel comfortable during your visits. We understand how important patience and communication are, especially with anxious pets! We truly appreciate your trust!
My pet Simba goes to Meadow Lake Daycare 2-3 days a week and absolutely loves the other dogs as well as staff there. When we arrive, staff greet as though we're special and call us by name. They are personable and professional. They tell me how Simba spends each day and tell me the names of all her besties. Staff have been especially helpful in reinforcing Simba’s training.
Reply from Meadowlake Pet Resort - Galleria Location
2025.09.19
Thank you so much for sharing this, and for trusting us with Simba! We love having her in daycare and it’s a joy watching her play with her besties.
Our team takes pride in making every pup and parent feel welcome, and we’re so glad you’ve experienced that.
We look forward to many more fun days with sweet Simba!
Our team takes pride in making every pup and parent feel welcome, and we’re so glad you’ve experienced that.
We look forward to many more fun days with sweet Simba!
