I waited in line for 15 minutes and didn't have a pen to complete the extremely short form before i reached the scale, i was given a pen with an excessive amount of disrespectful attitude and told to wait in line again. After waiting another 15-20 minutes i got up to the scale and then was turned around due to having a residential truck that weighed more than 9000 lbs. they said if the trash was on a trailer hooked to my truck it wouldn’t be an issue which just sounds ridiculous to me. I wish the website had this information so i didn't waste the time traveling here and waiting.
Reply from Mazza Recycling Services
2026.03.22
Danny, we apologize for your frustration and the challenges faced. Your suggestion about posting the proper information on our website or in a public area is being seriously considered. We really value feedback like this from our customers, so that we can improve wait times and give our customers a better experience at the scales.
Please contact our support team to address your concerns and prevent such issues from recurring. You can always email us at info@mazzarecycling.com with additional information.
Please contact our support team to address your concerns and prevent such issues from recurring. You can always email us at info@mazzarecycling.com with additional information.