Matheson Damp Services Ltd - Damp Proofing Reviews

Highly recommended. Quote was competitive. Guys turned up as planned. Did a great job and left site clean and tidy. Great communication throughout. Received warranty a week or so after the works were complete. Would use again.

Thanks so much to Karen and team for a great service.

my damp problem was dealt with quickly and the boys tidied up behind them well. The new plaster took at least the three weeks that I was told, to dry but it was that very wet spell in December. Happy with the job.

My telephone enquiry was handled very promptly and efficiently, and in a very friendly manner. I am grateful for the excellent helpful advice.

Stepped up when I needed them and done a fantastic job.

Would 1000% recommend this fantastic team of people from my initial call to the finished product the customer service was phenomenal from the office staff and the workmanship amazing and the room was spotless after the work was completed. Hopefully not for a long time but if I had any further work needed I will be phoning here first

Very professional and polite

We were very pleased with the damp survey that Matheson did for us. It was very thorough and the person doing it clearly knew what he was talking about. He wasn’t just a surveyor, he also had lots of practical experience and was very helpful in providing useful information which helped us decide whether to buy the property we were considering.

This company was recommended by a family member who is in the building trade. We first met Alistair, who is the owner, who came out to complete a survey and answered all our questions. Once we had agreed upon a price and a date for the work to commence, he and his team answered any further queries we had before any work began. The 2 young men who worked at our property were fabulous. Andrew and Callum arrived timeously, were very respectful, kept us up to date with what was happening and didn't slack for a moment. They had everything they needed in their van, they wouldn't even stop for a can of juice or a cup of tea. They even listened to their music via headphones so as not to disturb us. They both worked their butts off. We also met Alistair's son Chris, again a lovely young man, very personable, who also kept us up to date with what was going on. Once the job was finished, we had noticed some things we were concerned about, purely because we know nothing about this kind of stuff. Alistair came out to our property and reassured us that all was well. He will also visit in a few months to ensure everything is as it should be. That is incredible customer service. We would not hesitate to recommend to others, brilliant service. Fiona & Ann Elliott

After being worried about two areas of dampness in our home, we initially received a quote for a few £1,000 from another trader as they claimed they would need to knock down and rebuild a wall. However, upon contacting Matheson Damp Services over the phone, Karen made me feel very at ease, she firstly queried if we had tried the typical remedies of mould etc (rather than instantly trying to get a sale, so to speak), and then explained the whole process of what would happen with the survey and was happy to answer all my questions and offer lots of general advice. The survey completed by Calum, who was polite, efficient and very knowledgeable. In the end, the issues turned out not to be as serious as first feared from the initial quote of the first trader, which was a relief. Although the work required could not be carried out by Mathesons Damp Services themselves, Calum offered some great advice and assured us he would get us some further information forwarded to us. Within an hour or so, Karen, had already forwarded this information, along with some links to helpful products and some possible recommendations for other traders to carry out the work. All in all, cannot fault any aspect of the whole process. Mathesons Damp Services are definitely an honest, caring and professional company which I cannot recommend highly enough.

Highly recommend, gave great advice on a mould issue.

We had a survey with Calum who was professional, well mannered and efficient. He pointed out the cause of our damp issue that had flummoxed us for some time (and other surveyors!). They even followed up by sending us further links and info about what was discussed. Great

Excellent service from the guys at Mathesons - would highly recommend to anyone!

DEALING WITH RISING DAMP The service from start to finish was excellent, from the initial survey through to both of the teams completing the work(damp proofing and plasterer). Their attention to detail and cleaning up after them was fantastic ,the girls who organised the work schedule and dealt with payment etc were lovely to deal with. I have no hesitation in recommending Matheson Damp service for the quality of work, professional and friendly approach.

Excellent service. Completely professional; very friendly, responsive, knowledgeable and talked me through everything in detail. I wouldn’t hesitate to recommend. A joy and relief to work with. Lauren

Thank you Alister, Great work, great advice, and a very professional job done. Would 💯 recommend Alister for any repairs that you require done within your home. Thank again Gary Duthie.

Very helpful, knowledgeable, efficient, quick, tidy and great work. Would definitely recommend. Thank you for the work completed.

Damp Course Treatment. We would like to thank the Mathesons team for the work carried out in our 1930s house. From start to finish good comms and a great job done and completed within a short period of time allowing us to get the house on the market sooner than later. A very professional company who we would recommend to anyone requiring their services. The Macleod’s-Glasgow.

Fantastic friendly service. Highly recommend