Pure Bliss Massage & Spa Windsor Reviews

Thank you so much for the kind words, Sebastian. We're thrilled your massage was both relaxing and therapeutic. We really appreciate your recommendation and look forward to caring for you again soon. You can book your next appointment online or by phone whenever it's convenient.

Thank you so much for your kind words, Mihaela! We're thrilled Kiran and Emmely provided a great experience and truly appreciate your recommendation. We look forward to welcoming you back soon.

Thank you for your feedback. We’re glad to hear you were happy with the hair washing service and overall experience of the studio.

We’d like to clarify that you were only charged for the wash and blow-dry service, which was completed prior to your braid. The braid itself was not charged as an additional service.

We always aim to be transparent with pricing and communication, and we’re sorry if this was not clear at the time.

Your feedback is important to us, and we will use it to improve both our communication and customer experience moving forward.

Thank you so much for the 5-star rating, Anna! We truly appreciate your support and are glad you had a great experience. We look forward to serving you again soon.

Julia, thank you so much for the 5-star review! We’re thrilled you had a great experience and truly appreciate your support. We look forward to welcoming you back soon.

Thank you so much for your lovely review, Mairead! We’re delighted Emily gave you such an amazing, relaxing massage and that the pressure point work hit the spot. We look forward to welcoming you back for another 10/10 experience. Your kind words mean a lot to our team.

Thank you so much for visiting Pure Bliss Spa and for the wonderful review, Alison! We’re delighted you enjoyed the Japanese Head Spa and facial and found the experience relaxing and calming. We appreciate your recommendation and look forward to pampering you again soon.

Thank you, Ida, for the wonderful review and for choosing Pure Bliss Spa. We're thrilled Roya was attentive and gave you exactly what you wanted while keeping your hair healthy and brighter. It's great to hear the peaceful, private room made you feel comfortable. We're so glad you found her and look forward to your next visit.

Thank you for your feedback. We’re glad to hear that you and your family enjoyed the head spa treatments and that we were able to accommodate your booking together in one room.

We would like to clarify that your total time with us exceeded the originally scheduled appointment. Your booking was allocated one hour, however the session ran over by approximately 30 minutes, which unfortunately impacted the following appointment that was already waiting.

That said, we sincerely apologise for the discomfort caused during the transition between clients. We understand that privacy—especially when children are present—is extremely important, and we regret that this was not handled to the standard we aim to provide. This is not reflective of our usual practice, and we will be reviewing our scheduling and room management procedures to ensure this does not happen again.

Regarding your massage duration, we appreciate your concern and will be reviewing this internally to ensure consistency across all treatments.

We also apologise if you felt your concerns were not fully addressed at the time. We always encourage clients to reach out directly so we can resolve any issues promptly and appropriately.

Thank you again for bringing this to our attention.

Thank you for your kind 5-star review, Daniel. We're delighted you enjoyed your 60-minute Relaxing Massage with Rosie and found the room comfortable and relaxing. We’ll pass your compliments on to Rosie. We look forward to welcoming you back and appreciate that you’ll be rebooking soon.

Thank you so much for your kind words! We’re delighted to hear that you enjoyed both your head spa and massage with us. We truly appreciate your recommendation and look forward to welcoming you back for another relaxing visit soon!

Thank you so much for your lovely review. We’re delighted to hear that you enjoyed your facial with Kiran and that it felt like an hour of pure bliss.

Kiran’s Traditional Facial includes a lifting and sculpting massage designed to tone the facial muscles and leave the skin feeling soft, refreshed, and naturally lifted, so it’s wonderful to hear you noticed those results.

Your recommendation means a lot to us, and we look forward to welcoming you back for another relaxing treatment soon.

Thank you so much for your lovely review! We’re so happy to hear that you enjoyed your lymphatic drainage massage with Marli at Pure Bliss Spa Windsor. It’s wonderful to know your first visit was such an amazing experience. Your recommendation truly means so much to us, and we can’t wait to welcome you back for another relaxing treatment soon!

Thank you for your lovely review! We’re thrilled you both enjoyed your couples massage at Pure Bliss Spa Windsor. Congratulations on your upcoming wedding — we wish you a lifetime of happiness together and can’t wait to welcome you back

Thank you so much for your kind words — we truly appreciate you taking the time to share your experience. 💛

We’re so pleased that you and your husband enjoyed your couples massage and left feeling relaxed. Creating a calm, seamless experience from booking to walking out the door is always our goal, so it’s lovely to hear that the reminders, directions and parking all made your visit stress-free.

We know from past feedback that consistency and guest experience matter deeply, and we’re continually working behind the scenes to ensure every visit meets the high standards we strive for. Reviews like yours mean a great deal to our team and reassure us that we’re moving in the right direction.

Thank you again for choosing Pure Bliss Spa Windsor — we’d love to welcome you both back for another relaxing escape soon.

It was our absolute pleasure to welcome you to Pure Bliss, and we are thrilled that your first visit in Windsor was such an exceptional experience. Geri takes great pride in delivering deeply relaxing treatments, and we’re delighted you enjoyed the serene atmosphere we carefully create for every guest. Thank you for your thoughtful recommendation — we look forward to hosting you again soon

Thank you for your wonderful review. We are truly delighted that both you and your daughter enjoyed such a memorable experience at Pure Bliss Spa Windsor. It is especially lovely to hear that Geri and Kiran took great care of you and made you feel so welcome from the moment you arrived.

We’re pleased that you found your lymphatic and head massage both relaxing and effective, and that you appreciated the cleanliness and spaciousness of our spa — details we carefully curate to create a truly elevated experience for every guest. Your kind words mean a great deal to us, and we very much look forward to welcoming you both back for another indulgent visit

Please note that your appointment was booked at 2:40pm for a 3:45pm timeslot, which unfortunately we were unable to accommodate at such short notice.

As advised during the booking process, our system is automated and we are unable to make changes to appointments once they are submitted. We kindly ask that you wait for a member of staff to confirm your booking before attending.

We sincerely apologise for any inconvenience caused and are sorry we missed the opportunity to serve you.

Thank you for your feedback. We’re sorry you were unable to reach us and understand how frustrating that can be. As a customer-focused business, when we are in session with another client we are unable to answer the phone, as our priority is to give each appointment our full attention. However, we always aim to return missed calls as soon as possible. We appreciate your patience and understanding, and we apologise for any inconvenience caused.