MAPRO Reviews

The best vacation home system Overall: Mapro helps a lot on my daily tasks with customers and our team. Pros: It is a easy system and their customer service is always available to help Cons: In this year, we don’t have any concerts about them, they are always available to help and listening our needs to make a better system.

Excellent service and customer care Overall: My overall experience with Mapro is very positive. We practically started using Mapro as soon as they launched the company and we could see how much effort and improvement the [sensitive content hidden] made to make this a special platform for us. Pros: Mapro is very easy to start using, and it has a great customer care team who is always available to help whenever you need them. Cons: There is nothing I do not like about Mapro.

They are wonderful! Overall: I love them! They are truly the best out of so many out there. Pros: Mapro has an excellent software. It is easy to work with and it works 100% of the time. I mostly work with the reservations part and it is easy to learn and very self explanatory. I never have issues and working with customer service and sales, you need to have a reliable product and we do with Mapro. Cons: I love everything about Mapro, they are always bettering themselves and they are excellent. Their customer support is amazing as well!

Complete system Pros: The support is wonderful! and the system is the most complete of all that I have tested on the market... Cons: It's part of the process and we understand, but some bugs in the system or some information that isn't yet 100% is what I would say. I think there should be a mobile version too! Using the system via the web on your cell phone is very bad...lol I know the system is for managing vacation home properties, but a more complete financial module would be great for a management company. It would help a lot in complete management.

FIVE STARS! Pros: Easy to use. Mapro is reliable and strong. Great for my industry! Cons: Nothing to be considered. I really like and recommend MAPRO for all my Property Management Clients.

Amazing PMS for operational, but deficient for Resevation Control/integration w/ OTAs Pros: Operation system w/ WO's , alerts, and recurring option Cons: Reservation Control/integration w/ OTAs are too deficient and constantly with errors, where we don't have a customer support quick enough to assist, revenue loss is becoming a great concern

Five Stars Software Pros: Great customer support and great value for the cost. Makes it much easier to control cleaning schedules and share finances and occupation with owners. If you engage in using all the tools the platform offers, it makes a breeze to manage multiple properties. Cons: The downside for me is that besides all the calculations being accurate and reflecting the data from the booking websites it is not very intuitive to make sense of how it is presented on the reservation summary. What is being charged from the guest, what is tax and what is our commission. But a little thinking gets you trough it.

The best management software available on the market Overall: It has been great, not only the software but also the customer service. All 5 stars Pros: Easy to use, friendly interface and professional team Cons: So far Mapro has checked every box that my business needs.

User Friendly Pros: i likehow convienietn, user friendly and organized it all is! Cons: There is no downside. I liked using the system