I am withholding 5 stars so far purely on the basis that I am relatively new and do not yet know what the future will bring.. But good very competitive entry offer, excellent friendly service and seems like they actually take care of their customers and an open straight fair deal. Much appreciated to help with a situation and I can recommend the experience!
Failed us this time . No communication for portaloos needed for our anniversary party. Shame really. Went to another company.
Reply from Mammoth Self Storage - Reading - Berkshire
2023.06.21
This review appears to be for another company, we offer storage units. If you would be kind enough to remove this review or adjust that would be greatly appreciated.
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We had the portaloos for our jubilee wedding. Max brought them in two days before set up and collected in 2 days . He always made sure that we were well stocked and if we needed anything on the day then he would be there. Very caring. Will recommend and use them again.
Me and my husband Mike have just had the very best experience with this company. Ryan has great communication, is friendly and efficient. The storage facility is so clean, well organised and available to you whenever you need it. The price was extremely reasonable and we would recommend them 1000%. Such good value for excellent service. Thank you Mammoth.
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It's all good till something happens. I'm hiring top container, wheel broke - no one cares. You will get default "we will sort it out ASAP". But for these guys one week it's not enough to sort it out. Would not recommend.
Reply from Mammoth Self Storage - Reading - Berkshire
2021.10.14
Hi,
We are sorry for the inconvenience this has caused. As soon as we were aware of this we placed an order for the replacement part but due to supply chain issues we are still awaiting delivery. We hope to have this resolved as soon as possible.
Sincere regards,
Mammoth team.
We are sorry for the inconvenience this has caused. As soon as we were aware of this we placed an order for the replacement part but due to supply chain issues we are still awaiting delivery. We hope to have this resolved as soon as possible.
Sincere regards,
Mammoth team.
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This is a classic case of "don't judge a book by its cover"! I have used a few other storage places in the past; Mammoth's interior looks and feels much better, more secure, coupled with very helpful interactions with staff (must mention Max and Ryan). I shall definitely use this facility again and would recommend others to take the opportunity to see Mammoth from the inside. Hence, my 5 star rating without any hesitation.
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