We had the portaloos for our jubilee wedding. Max brought them in two days before set up and collected in 2 days . He always made sure that we were well stocked and if we needed anything on the day then he would be there. Very caring. Will recommend and use them again.
Me and my husband Mike have just had the very best experience with this company. Ryan has great communication, is friendly and efficient. The storage facility is so clean, well organised and available to you whenever you need it. The price was extremely reasonable and we would recommend them 1000%. Such good value for excellent service. Thank you Mammoth.
Wonderful service. I've rented an outdoor container and an indoor locker. Ryan showed me the storage, explained the charges and advised about padlocks. Other staff were friendly and helpful too. Cost effective and convenient. I would highly recommend.
Opening hours on website are misleading. I went during there advertised open hours. But when I go there they were closed with a notice saying to phone a number. They should update Google maps listing to show it’s open via appointment only…
Very reasonably priced storage, the unit was newly built, secure and clean. 24 hour access and extremely helpful staff. Only minor criticism is that car access is tight if someone's accessing a container.
It's all good till something happens. I'm hiring top container, wheel broke - no one cares. You will get default "we will sort it out ASAP". But for these guys one week it's not enough to sort it out. Would not recommend.
Reply from Mammoth Self Storage - Reading - Berkshire2021-10-14
We are sorry for the inconvenience this has caused. As soon as we were aware of this we placed an order for the replacement part but due to supply chain issues we are still awaiting delivery. We hope to have this resolved as soon as possible.
Great customer service. I had to get a storage unit last minute and all my requests were dealt with swiftly with great service.
This is a classic case of "don't judge a book by its cover"! I have used a few other storage places in the past; Mammoth's interior looks and feels much better, more secure, coupled with very helpful interactions with staff (must mention Max and Ryan). I shall definitely use this facility again and would recommend others to take the opportunity to see Mammoth from the inside. Hence, my 5 star rating without any hesitation.