A.W.Lymn Reviews

Excellent rating
177 reviews Verified


Reviews (177)
Catherine Graham
Catherine Graham
Many thanks to Georgia for all her guidance and support in organising my mother's funeral. She was very professional and compassionate and so helpful with ideas for the order of service. Many thanks too, to Donna and her team at Christ Church Chilwell and Bramcote Crematorium on 11th April. It was all choreographed perfectly.
Leanne Fisher
Leanne Fisher
We would love to thank Philip Wilson for his caring, compassionate and selfless nature whilst organising my dads celebration. He was always on hand when needed and he rung us regularly to check on us. It made the whole progress easy in such a sad time. On the day of my dad’s celebration, Philip and Josh were faultless and they conducted the day with respect, love and compassion. I would also like to thank the two other men that were there to drive and support the family but sadly I have forgotten their names, my apologises. Hopefully we won’t be returning to Lymns anytime soon but if when we do, I would ask for Philip again. Also I would like to thank all the staff at Lymns for their caring natures whilst my dad was in their care and when we were visiting.
Reply from A.W.Lymn 2024.04.17
We really appreciate such a kind and detailed review of the service Philip provided on behalf of our family company. Thank you.
Jason Barnes
United Kingdom | 2024.04.12
Peter Debic. I cannot thank all the staff at A W Lymms enough for the care,compassion and their Outstanding Professionalism, in the Organising and Planning of My Uncle Peter's Funeral.They made all of us who attended such a sad occasion very Proud.In particularly, Johnathon who gave such an Amazing and Hearfelt reading.It was beautifully read with such Passion that we will never forget and will remember. He made everybody's day a little easier.Thankyou Johnathon from All of us.

Date of experience: 11 April, 2024
lee lee
lee lee
Great staff , professional service from all involved, understand my personal requirements for my mum arranged flowers and the head stone , if I could give more then a 5* I would , always on hand to help even if stuff need changing last minute, thanks you so much for all the help
Reply from A.W.Lymn 2024.03.26
What a wonderful piece, we really appreciate you taking the time and trouble to review us. Thank you!
Helen Bond
Helen Bond
Westbridgeford Nottingham branch . Our wishes was not carried out for our daughters funeral in August 2023. We was deceived by A W Lymn. We did not find this out until after the funeral when there was a enquiry to find missing Jewellery/ a gold necklace & pendant that our daughter was wearing at the time of death .. Lymn said this was an ERROR on there part. The necklace apparently was cremated by mistake they said .The necklace had great sentimental value to us .A enormous and devastating ERROR on there part, that we will never get over . They never dressed or made up our daughter as requested,even though we supplied dry cleaned designer clothes for her to be dressed in and makeup. They led us to believe this had been done . This is our lasting memory of our daughter. We would not use Lymns again .
Reply from A.W.Lymn 2024.03.15
I am really sorry that you have now chosen to post this after the lengthy discussions we have had, and the settlement we reached with you over the error with the necklace that we have acknowledged. We remain deeply sorry that you went through what you did, and that we made mistakes, but unfortunately the circumstances of your daughter's death have undoubtedly compounded this.
Richard Tonelli
United Kingdom | 2024.03.13
Go to CO-OP Unfortunately A,W Lywn has degraded in service and lack of compassion. It is solely interested in the amount of money you can make rather than carting for the family or deceased. Along with the management having zero empathy or compassion. The embalmers lied on what they said there did saying they had cleaned and prepared the body for viewing and this wasn’t done. When complained to management, they didn’t care and just shrugged it off. Everything was for money. I wont use again. I will definitely be going to CO-OP funeral service next time. 

Date of experience: 15 December, 2023
Guilford Tulloch
Guilford Tulloch
I recently loss my mother and was recommended that I used A.W.Lymn and I met with Michelle Ibbett and she was very professional and made the hold process as easy as it could and kept me informed with all that we needed to do. And on the day of the funeral all the team was great thanks you all.
Reply from A.W.Lymn 2024.03.12
Thank you for taking the time to leave such a lovely review about Michelle and the team.
United Kingdom | 2024.03.07
Dad(Brian) From the very first meeting with Jules we knew we would be taken very special care of, she was always at the end of the phone to answer our questions and keeping us informed , on the day she was so attentive, courteous and professional, Richard our celebrant captured my dad so beautifully the way he had listened to how we wanted the service to go and everyone who attended commented on how lovely it was, Thankyou for making the hardest day ever go very smoothly for our family it truly meant alot.

Date of experience: 04 March, 2024
Julie Keightley
Julie Keightley
Thank you for all you did for my mum’s funeral Michelle was amazing can’t thank her enough
Reply from A.W.Lymn 2024.02.23
Thank you for those lovely kind words.
Lynda Doyle
United Kingdom | 2024.02.19
The Late Johanna Franziska Doyle Myself and my husband would like to pass on our heartfelt thanks for the love and kindness shown by Lymn’s on the passing of my mother in law. From the moment we made contact nothing was too much trouble. Dominic Lister was the funeral director for my late father in law 12 years ago and seemed only right to ask for him again. Without hesitation he agreed. This guy is a true gentleman and a credit to your business. The care and love even given to my mother in law, being dressed in her own clothes and putting her hair in the scrunchie as she didn’t like it in her eyes. They made sure her hair was at the back as not to make her uncomfortable. This was just lovely thank you.❤️ Finally Emma at Radcliffe what can we say. Just amazing. Caring for Johanna at Radcliffe and looking after us when we come to visit her in the chapel of rest. Always on hand throughout for a hug. Thank you A.W. Lymn you have excelled once again. Kind regards Lynda & Dave Doyle Xx
Amber K
Amber K
A lovely experience with A.W. Lymn. Skye was brilliant and provided us with plenty of support during the funeral planning process even sharing a bespoke Sikh funeral package, making our lives so much easier at such a stressful time. On the day, Kirby and the team were lovely and supported us every step of the way. We couldn’t recommend a better service. A lovely way to send our father/grandad off.
Reply from A.W.Lymn 2024.02.15
Thank you for sharing the experience of Skye and Kirbys input to the funeral service with us, it is lovely to see that they helped you at this time.
Angela Fawke
United Kingdom | 2024.02.12
Excellent, professional, friendly and personal Thank you so much Lymn team. Your wonderful professional service started on the day you removed my mother from her home on Christmas Eve - sympathetic and respectful. The receptionist at the Robin Hood House office was lovely. Funeral Arranger, Megan gave advice to help us to make well-informed decisions. On the day of the funeral, Edward was my main contact. He really looked after us well and ensured that the family was supported in a very personal way. Even days after the funeral, the communications were great. I am sorry that I cannot name you all but thank you so much - excellent.

Date of experience: 26 January, 2024
Colin Clarke
Colin Clarke
They was good people when my late father past away I can't forgive them the cars was lovely and the service went perfect they are amazing people
Reply from A.W.Lymn 2024.02.09
Thank you for such a lovely review, we sincerely appreciate you leaving it.
Stephen Plastow
United Kingdom | 2024.02.05
Dignity and compassion Lymns at West Bridgford did a wonderful job in arranging and conducting the funeral of our Mother Andrew was a great help in putting it all together and on the day Jackie and her team provided a fitting send off with dignity and the subtle professionalism that you need on such an occasion. Every detail was meticulously managed on the day . They really do take care of everything from start to finish which is a huge help in such an emotional time.
Great and compassionate service We sadly lost our Dad at the end of last year, having never arranged a funeral we found Emma and the team, so kind and helpful at this difficult time, talking us through everything and ensuring the actual day reflected our Dad thank you

Date of experience: 02 February, 2024
Laura Hunter
Laura Hunter
Michelle was amazing, a true professional! Can’t rate A W Lymn highly enough, they thought of everything and made the whole process as easy as possible. Felt supported the whole way through and felt they genuinely cared. We created the perfect send off with their help, their services couldn’t have been better
Reply from A.W.Lymn 2024.01.18
Thank you for such a wonderful review of the service provided, we really do appreciate it.
Alison Brown
Alison Brown
Just like to give a warm thank you you all at A W Lyman Ilkeston . From start to finish we where made to feel like we where the only ones . Michelle led us every step of the way , kept us updated right up until the day before.she even went out of her way to get my mum some red nail vanish for her "special day" .The Dashing celebrant Richard ( my mum would of loved )did a beautiful service , having kept me involved via video link due to me living away .The flowers were amazing especially the bespoke "Cadburys chocolate bar " from the grandchildren. To follow our mum in the very elegant silver Rolls Royce on her final journey was a honour you all made possible . Thank you so much , The Grundy and Brown family .
Reply from A.W.Lymn 2023.12.24
Thank you for taking the time to write such a thoughtful and detailed response. We will ensure Michelle, Richard and the entire team see your response. Try to have as good a Christmas as you can.
Lydia Johnson
Lydia Johnson
Absolutely wonderful this company the people was amazing definitely recommend
Reply from A.W.Lymn 2023.12.11
Thank you for such a lovely positive message, thank you for posting it!
Kamil Gregorczyk
Kamil Gregorczyk
Outstanding service, highly recommended
Reply from A.W.Lymn 2023.11.07
Thank you so much.
Emily Thompson
Emily Thompson
I just want to say a massive thank you to A W Lymn in Woodhouse, the way they handled everything for my baby girl was perfect, starting from the first phone call to the crematorium was so professional and respectful, nothing was ever to much to ask for. Especially Stacey. Thank you for giving my baby the perfect send off and looking after myself and her daddy all the way through. I will never be able to explain how thankful and greatful we are to you.
Reply from A.W.Lymn 2023.11.04
Emily, thanks to you for writing this review at what must be such a difficult time. We will ensure that Stacey and the team are aware of your kind words.