I hired from LW Events for a festival we were having in Edmonton on 29th June. From start to finish, their teams (over the phone and in person) were helpful, understanding, considerate and professional.
They were great at meeting my requirements and answering my questions. They turned up on time both to set up and take down. It was an absolute pleasure and I am so glad we found them!
We will be using you for any future events where we need this type of support.
Thanks again, Bethany, Luke and everyone else!
Advertisement
I've used LW Event Hire for a few years now to set up a big screen and projector for large meetings held in our office every quarter. Nothing is too much trouble for them - changing pickup/delivery times are no problem and they are very knowledgeable about the products they are supplying (ensuring we can use it without and hitches). Always cheerful and happy to help. They are excellent and I'm really glad I found them.
Advertisement
Advertisement
Advertisement
Easy to hire, easy communication, affordable prices. Would 100% recommend. I thought i had booked the wrong day and was gutted and embarrassed i said keep the money, a lot companies would do just that, but they made a point of calling to tell me I could still have the lights. They were friendly and helpful
DO NOT USE LW EVENT GROUP FOR YOUR SPECIAL DAY!
I had a 50th birthday that I was holding last weekend and found your company to hire equipment. To even start with the customer service, it was extremely poor, no communication or urgency to secure my order and send me an invoice considering I called every day 5 days straight leading up to the event, just for me to be dismissed on the phone. The day came and there was equipment missing. This really topped everything off as I tried so hard to give
The company the benefit of the doubt.
If it wasn’t for the venue’s excellent customer service and urgency to help us find a red carpet the day would have been ruined. They gave absolutely no solutions to fix this. On top of this one of the uplighters were faulty. I am writing this review because I would hate for anyone else’s special day to be ruined. Ans it’s a shame I have to bring my experience here but the company is ignoring all emails and calls from me regarding a refund for faulty/missing equipment. Avoid this company at all costs if you don’t want your special day ruined.
Advertisement