The two cleaners did a good job with the deep cleaning before we moved in even though one of their attitude was not very customer friendly. However, the process felt a bit rough at times, as some items in our home were accidentally damaged (including our shutters and a remote). It would have been appreciated if this had been mentioned as we were there.
The team also arrived later than the scheduled start time and took longer than the time initially estimated. During the service, there was some confusion about payment for the extra time, which was later “resolved”. While I appreciate the effort of the cleaners, I hope the company improves communication, scheduling, and handling of any issues that come up during the job.
We have used several cleaning companies before .But when we find luxenettoyage company our company is very pleased with there cleaning,now will work and relax without any stress our office space is very clean without any complain .
Antwoord van Schoonmaakbedrijf Luxenettoyage
2025.06.16
Thanks alot for your wonderful review We are happy to hear you are pleased with our services
I have been a former client for this company and I was very impressed with their service…the workers were very professional and prompt and the service was very professional and efficient…im happy to say that I will definitely use their services again…
Antwoord van Schoonmaakbedrijf Luxenettoyage
2025.05.09
Thanks for your wonderful review we are happy our team did a good job for you . And you are always welcome to us a gain .Big thanks
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Luxepnettoyage heeft voor mi verschillende malen schoongemaakt steeds naar mijn volle tevredenheid .Vakkundig punctueel .Mocht ik weer hulp nodig hebben dan zal ik zeker hun hulp inroepen vakkundig personeel en sympathiek .
Antwoord van Schoonmaakbedrijf Luxenettoyage
2025.05.04
Dank je wel
If you are looking for a professional serious cleaning company here is the right place to go. We are very pleased whit our office how clean and sparkling every morning we get to our desk . They have eyes in details and good team
Derek
Antwoord van Schoonmaakbedrijf Luxenettoyage
2025.04.22
Thank Derek for your wonderful review we are happy you are satisfied with out services.
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"Scammers" in one word!
Do not go with this cleaning company if you love your place. They work with cheap workers who are not at all skilled for deep cleaning. They are always rushing with things and even damaged my new house and put scratch marks on the wall and doors with the vacuum cleaner and cleaning rods. On top of that, the attitude and behavior of the owner is very unprofessional.
Antwoord van Schoonmaakbedrijf Luxenettoyage
2025.04.14
We are sorry to hear you were not happy with the cleaning, For years now all our clients are happy with our services and still comes back.
Before you book us you were already making issues with if the cleaning is not good you we not pay us and you wanted to pay part and talk about damage a day before the cleaning. We told you we are issued and we are careful.
We also told you to look for other companies if you are not sure of us and you still push us to come the next day to clean as if you are ready to paint us black here on Google.
We took pictures before we started and when the cleaners finished they ask you to take pictures for proof after to be sure there work was good and you refused total for this pictures.
You called us to refund your money back if not you we destroy us on Google.
You paid little money for 190m2 we told you is not enough for 4hr after renovation and you know the house is really in mess also included garden and balcony.
You were told all before and you still ask to do it which the team try there best and still continue the cleaning for 5 to 6hrs extra free time .
Without any changes.
If you say they scratch your doors walls etc why don't you allow them to take the picture immediately? You said no all is ok you can go .please be human and treat people good is not nice to see you put this reviews all because you want them to stay all day for little you pay and get your money back .
We didn't charge you at all extra 2hr more for free and you wrote this .
Before you book us you were already making issues with if the cleaning is not good you we not pay us and you wanted to pay part and talk about damage a day before the cleaning. We told you we are issued and we are careful.
We also told you to look for other companies if you are not sure of us and you still push us to come the next day to clean as if you are ready to paint us black here on Google.
We took pictures before we started and when the cleaners finished they ask you to take pictures for proof after to be sure there work was good and you refused total for this pictures.
You called us to refund your money back if not you we destroy us on Google.
You paid little money for 190m2 we told you is not enough for 4hr after renovation and you know the house is really in mess also included garden and balcony.
You were told all before and you still ask to do it which the team try there best and still continue the cleaning for 5 to 6hrs extra free time .
Without any changes.
If you say they scratch your doors walls etc why don't you allow them to take the picture immediately? You said no all is ok you can go .please be human and treat people good is not nice to see you put this reviews all because you want them to stay all day for little you pay and get your money back .
We didn't charge you at all extra 2hr more for free and you wrote this .
Zeker een aanrader om je woning via Luxenettoyage te laten schoonmaken. Ze zijn zeer flexibel met inplannen, last minute is altijd nog mogelijk geweest en we zijn altijd tevreden over het werk.
Antwoord van Schoonmaakbedrijf Luxenettoyage
2024.08.02
Thanks Anouk for leaving us a review we appreciate alot .
Boa tarde!A minha experiência é excelente,housekeepers afáveis,simpáticas,só por si é muito bom,porque o 1 contacto é essencial para o clientele,a empresa tem uma organizacao muito boa,os quartos são extremamente limpos,com uma boa higiéne nas casas de banho que é muito importante,as camas bem feitas e bem esticadss,são muito bons emç deep cleaning, sabem utilizar os produtos limpeza,
Um abraço, Antonio Pimentel
Antwoord van Schoonmaakbedrijf Luxenettoyage
2024.07.11
Muito obrigado António por nos ter deixado uma 🙏excelente avaliação e estamos muito satisfeitos por ter gostado dos nossos serviços
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Best cleaning service I we definitely recommend , we have been using different cleaning services but this is the best for our office space .
We come to our office every morning with clean space without any issues.
Me and my colleagues are now very relax and focus on our jobs .We are very happy with there services .
They really know what they are doing ,we have never complain or stress since Luxenetoyage team came to our premises .
I we definitely recommend this company if you want to relax in a clean office space then this is the right company to choose without regret
Antwoord van Schoonmaakbedrijf Luxenettoyage
2024.06.19
We are glad to hear you are happy with our services.
Thanks for your nice words! It is our pleasure to have you as one of our clients. 🙏
Thanks for your nice words! It is our pleasure to have you as one of our clients. 🙏
Office cleaning door Luxenettoyage is een echte aanbeveling. Niet alleen een goed en vriendelijke team, er wordt ook grondig schoongemaakt. Thanks Regina & team.
Antwoord van Schoonmaakbedrijf Luxenettoyage
2024.06.19
We are happy to hear you are please and satisfied with our services.
Thank you for taking time to share your thoughts and feedback we do appreciate 🙏
Thank you for taking time to share your thoughts and feedback we do appreciate 🙏
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Gracias. A la empresa por sus servicios. De no haber sido por ellos no podría haber terminado mi trabajo. Han dejado l casa impecable, se ve que trabajan esforzándose para ofrecer el mejor resultado sus clientes. Recomiendo usar sus servicios, y felicito. Alós trabajadores por su cometido.
Antwoord van Schoonmaakbedrijf Luxenettoyage
2024.06.01
Hi Rocknizza,Thanks for your review. We are happy to exceeded your expectations, We do really appreciate your kind words .We will be more than happy to welcome you back to our future clean and we look forward in serving you again 🙏
Service super friendly and efficient. I recommend !
Antwoord van Schoonmaakbedrijf Luxenettoyage
2024.06.01
Hi Lucie thank you so much for sharing your positive experience! We are to happy to hear that our team exceeded your expectations and needs. We look forward to serving you again in the future!!!
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