I wish I had read the reviews here before ordering from lulus. How is it that Amazons return process is quicker and painless? I was perfectly happy with the second order because I ended up with a wedding dress I loved. But I returned my first order and still havent received my refund. I get emails stating its on its way. My card will show the transaction as soon as its sent, no waiting period with my bank. This process is unacceptable and almost considered fraud. By the looks of the reviews and Reddit responses I think the ceo needs to go back to the drawing board on the return policy and turn around time. IT SHOULDNT BE A SECOND PARTTIME JOB HUNTING DOWN MY MONEY. I wont order again.
No longer worth shopping here. Customers apparently are not important to **********************. Prices are inflated for the quality, return windows are inconveniently short during the holiday season, and returns are costly if you are in between sizes and trying to order more than one size or try on multiple pieces. You would think an online only company would have a more customer friendly return policy considering your customers do not have an option to try items on in store.
Ordered two dresses, size M, from the buy one get one promotion. I received one M and a S. I reached out to ****** so they can rectify THEIR mistake and was told they can't send me the correct size because it was a promotional item. On their website it stated Final Sale, only size exchanges permitted. Yet, I wasn't able to exchange the size S dress, for the Correct size I had ordered. This is False Advertisement on their end. Tried to leave a review on the item, to make other buyer's aware, but they have not approved.
Verified
Be prepared to walk in absolutely STARVING when you go here for brunch because the portions are huge and the dishes are mainly guilty pleasures... the perfect hangover brunch after a night out. Everything I've ordered has tasted great! Awesome staff and I personally love the pub-ish/sports bar vibe so I really enjoy it here. The star of the show has got to be the very-well-priced mimosa bucket.
Verified
I've been meaning to go to Lulu's for so long and I'm so glad I finally did! I went on a Tuesday when they have trivia and we had so much fun. They got a new chef, Chef Dan, so the menu is even better than ever!
The ambiance is perfect for a bar-esque night and especially great for trivia! They have a big drink menu too with lots of cocktails. The service was good, especially because it wasn't too busy when I went.
We got a ton of food: duck poutine, candied pork belly, ribs with sides, sirloin steak, chicken & waffles, chimichanga, salmon, and chicken & potatoes! There's a ton here but our favorites were the duck poutine, pork belly, steak, and the salmon. My top 2: poutine and pork belly. The poutine was packed with flavor from the duck and gravy. Pork belly was candied so well and still tender. I didn't love the chicken dishes though as they were a bit dry. Overall, I had a great time and would definitely go again!
Affordable
I look to Lulus whenever I need a dress for an event. They have some really good options right now! We have two fancier events coming up this month and an evening wedding in December. I was able to find very affordable dresses for these. I do recommend reading the reviews first. Their sizing can really differ depending on the dress. Also, if you download the app you can get additional discounts. Or, if you buy off the website, they offer Afterpay.
I've ordered two times from ****** and should have learned to stay away after the first order. They're a good site to get items from if you're SURE you're keeping them, and ok with getting sub-par items that will disintegrate in the wash. If you're returning anything, they will dock your returns randomly, partial credit only or no credit at all. Their returns team is hard to work with. Every other fashion company seems to know how to deal with returned items but ****'s wants the customer to pay for them regardless of shipping them back. I totally understand a restock fee but the weird game that they play where they give a partial return or only store credit even though the item is in new condition still, is so icky. It took me two times to learn this ******* hope others learn more quickly and avoid ******.
Cute dresses with nice quality
I love all the dresses that I bought from lulus. I bought a white dress and wore it on my wedding day and got a lot of compliments. The price is good and the material is really nice. I also got some dresses on clearance with great price and they are super cute and great for date nights. I would highly recommend lulus.
Love!
I needed a dress for a black tie wedding and my first thought was to look at lulus! They have so many dress options and are really affordable. They also are delivered quickly and have been easy to return when I want to order options to try. This dress received so many compliments, was unique and comfortable!!
I purchased 2 of the same dresses in different sizes. Neither fit, so I never wore them or removed the tags. I promptly returned them both. I received a refund for only one of the dresses. The other, they claimed was defective and gave me an online credit. This feels very scammy. There was absolutely nothing wrong with that dress except it didn't fit. I can shop pretty much ANYWHERE I'd like to and I will NEVER purchase anything from this place again. And I will be sure to tell everyone I know to beware.
Verified
I come here all the time with my partner who works in the area. We've encountered their brunch and their lunch/dinner menu and we have never been disappointed by the food or the service. The atmosphere here is very laid back--you can come in just for food, just for drinks, or maybe a bit of both! They have a superb draft selection and I was a fan of their Salted Caramel Spiked Iced Coffee that I had for brunch and it paired really well with the scrambled eggs I had. For their prices, their portions match. I don't think I've ever had such well-seasoned breakfast potatoes anywhere else, since most other places don't season them at all!
I'm a huge fan of their lunch menu and their burgers; probably some of the best burgers I've ever had. The servers are so kind here. We recently stopped in on a Sunday morning for brunch and though it was a little busy, each staff member had the energy to talk and joke around with us.
Verified
Was recently super pleasantly surprised when came here for a work dinner. The app I tried was fire- calamari with a spicy sweet sauce that was addicting. Then I got the chicken and waffles. Came with 2 cute waffles, delicious fried chicken, and sauces. There was enough for another meal there (I don't eat a lot of meat at one time). Also got a refreshing mocktail, after I saw how good a colleague's mocktail looked. The staff was super welcoming and understanding of our large group (patient with all the orders, staggered arrivals, request for to-go order). They were kind enough to take a group photo too, which we super appreciated!
Verified
What an experience. Went in for a brunch, got sat right next to the bathroom and got promptly forgotten. Had to flag down a server to get utensils or any refills on water.
Food arrived super late. After we checked with two servers that food wasn't there yet, got told it would be a few minutes. Took over 20 minutes after that for food to come.
Food was mediocre at best (overcooked eggs Benedict) and inedible at worst (burnt, but turned over French toast).
To be fair, they did take the burnt toast off the bill, but would have preferred to have gotten an edible dish and paid for it.
I remember the old Lulu's where service was prompt and pleasant, with delicious food. Really wonder where they went wrong. Won't be coming here again.
Lulu's delivers stylish, sexy, high-quality clothing with a perfect fit and excellent customer service, making it my go-to for the last 4 years.
I have been buying Lulu's clothes for the last 4 years and am proud to have reached All Access member status. Lulu's offers the best fit for people my size, especially with medium busts. The fabric quality is consistently high, providing comfort and durability with every piece. Their stylish and flattering designs keep me coming back season after season. Customer service is always top-notch, making the shopping experience even more enjoyable. I wholeheartedly recommend Lulu's to anyone looking for fashionable, high-quality clothing. I also usually buy it when it's on sale with a very good price.