I've been to lot's of therapists over the years looking for someone to help with my back pains as a result of spinal surgery. Steve was brilliant as he was very professional and friendly and knew exactly how to help. Would recommend!
Thank you so much Matthew! Glad to hear you are feeling better 😊
Hi had the best massage today from Steve ,only booked for half hour and didn’t think it would make much of a difference but might help . But it did and I feel so relaxed tonight and knot free so Thankyou very much .
I have been using Livewell Health for nearly 2 years for massages after various spinal operations. Some for healing injury, some for general healthy living.
Diane, the lady who answers the phone, is always couteous and points me in the right direction.
My most recent appt was with Natalia, who was professional and friendly. Most importantly, she understood which methods to use with my sciatica issue.
She was very knowledgeable and was happy to go above and beyond by sending me exercises I could do at home (all in her owm time after my hour was up).
All in all the business as a whole to me is faultless and I would highly recommend to anyone, even more so for injuries as I know it can be daunting using a new therapist if you are in pain.
Thumbs up, 5 STARS.
Hi Don, Thank you very much for your lovely review. We are very happy that you find the service beneficial anf professional! We will be sure to let Natalia and Diane know ! 😊👍
Steve‘s in depth knowledge and incredible efficiency at getting to the root of the problem make him by far the best therapist I have ever come across, and over the years I’ve tried many.
For me well worth travelling over an hour each way for. I truly can’t praise him highly enough.
Ok so as you will see I previously highly recommended Steve, however being the long term loyal customer I have been. I'm very hurt by my most recent experience and feel it's only fair I share so others don't experience the same. Due to my youngest disabled twin son at school testing positive for covid at the specalist school he attends with his eldest twin brother I had to collect him. I notified Steve straight away. He then stated that I would be required to still pay half for cancelling within 24 hours of my appointment. Now I wouldn't of minded if Steve had informed me such a cancellation policy being in place especially as I've been a long term loyal customer since 2017. It was only a few weeks before Steve himself contacted me within his own so called 24 hour policy telling me his got no childcare for his children as his Mother has had to attend hospital appointment with his Father so he needs to come later as he has no childcare. Me being a single disabled neurodiverse (Severe ADHD Moderate Autism) parent to twin disabled twin son's I understood and happily accepted despite it actually putting me out with my own pre-booked commitments, because like him I am a parent and I understood how such circumstances can arise. Funny he never infomed me of his 24 hour cancellation policy then. I informed Steve I am unhappy at this as I assumed we had built a very good long term customer relationship over these years. A friendly warning that he would have to enforce the cancellation policy should it occurs again would of been both respected and adhered to by myself. So my advice make sure you are aware of this cancellation policy to avoid the breakdown of our 5 year relationship. Steve needs to remember that his business isn't irreplaceable, when it comes to money one can always go elsewhere but finding and keeping long term loyal customers is much harder!
I would highly recommend Livewell Health. Steve is not only a expert in this area due to the high level of qualfication and in depth knowledge, he also gives 5Star customer service by always going that extra mile to make sure his client is satisfied whlist being highly professional at the same time. I have tried so many in the past and the number 1 reason why I went elsewhere was because they seemed to take my regular loyal custom for granted. This is why Steve's service is truly diverse and in my opinion he earns every penny for the high level of work he puts in!
I arranged an appointment with Steve for my mother who is 96. The massage was not a relaxing one but it did the job it was designed to do and my mother's pain was relieved afterwards so she was very satisfied with Steve's ability.
The massage has made such a difference already. Steve was extremely professional and listened to the history of my back pain. I wish I'd found Livewell years ago. Looking forward to further treatments and better physical health.
So happy that I found Livewell Health! I was having severe back pain and loss of movement that Physios and Chiropractors couldn’t seem to resolve, but following my Deep Tissue treatment with Steve my range of movement is almost back to normal and pain has disappeared.
Steve was very knowledgable and helpful, and made me feel at ease straight away - I have already recommended him to several people!
I’m so grateful to him for helping my recovery and enabling me to be able to get back into my fitness routine - thank you Steve.