LightInTheBox Reviews

carlos alves 2026.06.08

     

Good Quality and Reliable Delivery I had a good experience shopping on LightInTheBox. The website was easy to use, and I found what I needed quickly. The product quality matched the description, and my order arrived in good condition. Shipping was reasonable, and I appreciated the order updates. Overall, I am happy with my purchase and would shop here again.
Date of experience: 06 May, 2026

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denkek wacho 2026.06.08

     

Good Quality and Reliable Delivery I've ordered from LightInTheBox a few times and have always had a good experience. The website is easy to use, and there are lots of products to choose from at reasonable prices. My order arrived in good condition, and the quality was better than I expected for the price. Shipping took a little while, but everything was delivered as promised. Overall, I'm happy with my purchase and would shop here again.
Date of experience: 12 May, 2026

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Eyobel 2026.06.08

     

Excellent quality and great prices The products I ordered were of top-notch quality and came at a very affordable price. I was impressed with how smooth and reliable the entire shopping experience was. The shipping was fast and efficient, exceeding my expectations. I'll definitely shop again!
Date of experience: 17 May, 2026

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tekola_tek 2026.06.08

     

Great variety of products Excellent shopping experience with LightInTheBox! Great variety of products, affordable prices, easy ordering, and reliable delivery. Items matched descriptions perfectly, and customer service was helpful throughout.
Date of experience: 08 June, 2026

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Rosalyn 2026.06.02

     

Great product Pleasantly surprised, I was searching for a dress for my neice graduation. I ensured I ordered early so I know it would fit, the quality was perfect it’s all I wanted. I will definitely use them again. Thank you so much.
Date of experience: 27 May, 2026

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Jen Custodio 2026.05.16

     

Affordable quality clothes Super love the quality of the summer outfits I got from this shop! They're indeed a bang for a buck 😎
Date of experience: 01 May, 2026

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Tein 2026.05.16

     

Pretty Sport Jacket I really like this jacket as it fits me well and feels very comfortable to wear. The material is stretchy and lightweight, so it moves easily with my body when I’m working out. I also like that it’s breathable, which makes it perfect when I go for a walk. The slim fit looks nice without feeling too tight, and the pink color is really pretty in person. Overall, it’s a simple but great jacket that I’m very happy with— will definitely order again!
Date of experience: 15 May, 2026

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David K 2026.05.14

     

Impossible to down to criminal return "poilicy" Do not be fulled by preatty add images, products are not embroidery and are low quality prints wiht out of focus images and questionable fabric. Impossible to down to criminal return "poilicy" - thye ratiin more than 10% of your retund and askin to pay for shipping: "Please also kindly note that, as stated in our return policy at the time of purchase, refunds are issued for the item value only. Shipping fees and sales taxes are third-party charges that are not retained by us directly, and therefore unfortunately cannot be refunded."
Date of experience: 13 May, 2026

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Joanne Fadem 2026.05.11

     

Disappointed with quality and policy The product quality was very disappointing, far below expectations. On top of that, having to pay for return shipping only made the experience worse. Definitely not a satisfying purchase.
Date of experience: 01 May, 2026

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Patricia 2026.05.10

     

nice dress I bought this floral summer dress for a trip, and it turned out to be perfect. The fabric is light and breathable. The fit is true to size. The colors are vibrant and haven’t faded after washing. Overall, a great everyday dress for casual outings. I highly recommend LightInThebox !
Date of experience: 04 May, 2026

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Jenny Gazzingan 2026.04.29

     

amazing shop I absolutely love all the clothes I’ve bought from here especially the matching sets! They fit great and look exactly like the photos. Everything arrived just as expected and was nicely packaged. Definitely one of my favorite places to shop right now! <3
Date of experience: 29 April, 2026

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Romano Fabio 2026.04.23

     

3 pants very good quality Ordered 3 pants three days ago and honestly didn’t expect them to show up so quickly – but they arrived today. Shipping was super fast. For less than 25€ each one, I was a bit skeptical, but the quality is actually decent. No loose stitches or weird fabric. They fit well enough for everyday wear. This was my first order from here and I’m genuinely satisfied. Will probably buy again. (Only small thing: one pair had a slight smell out of the package, but nothing a wash won’t fix.)
Date of experience: 20 April, 2026

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benny 2026.04.18

     

nice sweatshirts and gear I live in a pretty remote area, so I’ve tried ordering from a bunch of online stores, but I’m usually disappointed with the quality. I decided to take a chance on lightinthebox and ordered a sweatshirt just to test it out, and honestly, I was really surprised. The material feels solid and comfortable, i'd say on par with something you’d pick up at Target, but way cheaper. It fits well, looks great, and has held up nicely so far. I’m definitely placing another order soon because it exceeded my expectations.
Date of experience: 18 April, 2026

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Pinni 2026.04.15

     

Perfect, Classy Dress for Semi-Formal Events This dress surprised me, it fit beautifully. It ever-so-slightly was fitted to my figure, so I didn’t feel like I was wearing a tent but also wasn’t tight (which I hate).The fabric flowed nicely. I purchased the navy blue and it was perfect for the semi-formal wedding I attended. I wore a long necklace with it and overall felt like it was the perfect, classy dress. Am so pleased to have this as part of my wardrobe.
Date of experience: 02 March, 2026

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mes 2026.01.29

     

Terrible look /quality total scam photos wont wear for free- at no cost. The shoe quality is absolutely terrible for the price I paid. At $30, I expected at least something wearable, but these are so poorly made that I wouldn't even consider donating them to charity. Honestly, even cheap knockoffs are better crafted than this. Very disappointing experience.
Date of experience: 28 February, 2025

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Andy 2025.11.11

     

Avoid this company. Do not buy from this company. I placed an order, which never arrived. I contacted customer services who said wait 5-15 days for LITB to look into the matter. After 15 days they want another 9 days. I paid shipping insurance, but the company refused to send a repeat order or full refund. The company have a truly awful record for customer service, sizing issues, quality and mis representation of products. Avoid this company.
Date of experience: 11 November, 2025

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Marta McCormack 2025.07.29

     

The worst fabric I have ever seen in a dress I bought two dresses the "exact same" than one I own because my daughter likes it a lot, to my surprise because the two dresses have a completely different fabric, mine is 100 % cotton and these ones are 65% polyester and 35 % cotton and it looks and feels so cheap, the fabric is so see trough that the dress cannot be worn, and it's a summer dress. I have tried to return them and they want me to pay for the return shipping out of pocket whichbis not cheap, hoping they will reimburse me half in rewards points which I don't need because I will never buy from them again.

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jojn criado 2025.07.18

     

clothing

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Susan Temple 2025.06.28

     

Shipping instructions were not honored, returns refused I specified that if the clothing could not be shipped in time for a trip I was taking, to cancel the order. That wasn't honored, initial ship dates were hugely extended and the clothing arrived sometime during my trip. After I arrived home, returns were rejected on the basis that they had a 14 day return window, which expired during my trip. All complaints went unanswered. This is not a legitimate, aboveboard way to run a business - this behavior was a scam. Not to add that the clothing looked a little cheap . Highly recommend against buying here.
Date of experience: 23 May, 2025

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Trudy McConnell 2025.06.19

     

That was a lesson I will never forget. The dress looked very nice on line. When it arrived it did not fit and the fabric was not as expected. They do not provide a full refund for a return. I will never order from them again and nobody else should either.

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