LightenUp Wellington

www.lightenupwellington.co.nz

LightenUp Wellington Reviews

Excellent rating
5.0
50 reviews Verified
LightenUp Wellington
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Reviews ( 50 ) 5.0

Geoff Croft
Geoff Croft
2024.07.22
The team did a very professional job to a high standard we will enjoy our sky lights everyday for years to come
Reply from LightenUp Wellington 2024.07.22
Thank you for your review Geoff. It was our pleasure to LightenUp your lounge and dining room, we all really enjoyed your excitement of having these skylights installed. See you next month for the additional one your’ve now decided for the kitchen!! 🌞
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shayne heasman
shayne heasman
2024.07.17
Have had lighten up install a number of skylight's and counting over the years, always an easy process with great communication from start to finish. Look forward to the next project coming up with Bob and the team.
Reply from LightenUp Wellington 2024.07.17
Thank you for your review Shayne, it’s been a pleasure working with you for your clients to deliver and achieve all your natural lighting and ventilation solutions. We look forward to all future projects
Paul O'Sullivan
Paul O'Sullivan
2024.07.08
LightenUp was the installer recommended by Velux. On the same day as our enquiry went to them ,Bob rang to offer to come immediately as he was quoting in the Hutt . He was fantastic - steering us away from more complicated ideas we’d had in favour of better and more cost effective solutions . He also has an excellent eye for design too. The communication around the installation and timings was excellent throughout the process , Mark and Justace arrived on time , set to work immediately , were fantastic to have on site and worked in around our other contractors easily . The finished result is even better than we’d hoped for and the difference it has made makes it worth every cent . A seamless process from start to finish - we would not hesitate to use them again or to recommend them to others .
Reply from LightenUp Wellington 2024.07.08
Thank you for your kind words Paul and Emma and trusting us with your project. Sometimes it is easier to keep it simple to get the same result, we have a lot of options with our products and experience to achieve this, thank you for listening and taking onboard our advice and suggestions. On this project it worked out more economical to pay a few hundred dollars more for opening skylights - so we could install from the inside and save thousands on not needing external scaffolding We will pass your praises onto Mark and Justace 🌞
Dinesh Lala
Dinesh Lala
2024.06.13
Had a fantastic experience with LightenUp wgtn.Bob and his team were very professional and friendly. Bob gave a competitive quote for a skylight install which was completed on time and with quality workmanship. They even went an extra mile and did a bit of woodwork inside which was not part of the quote. Highly recommend LightenUpWgtn for skylight and sun Tube installation.
Reply from LightenUp Wellington 2024.06.13
Thank you for your review Dinesh. It was our pleasure to replace your existing failed custom made skylight and upgrade to a Velux solar powered opening to make your property watertight and easily ventilated. Doing the additional timber work was easy to do free of charge while we were there and still time left in the day.🌞
Shane Wineera
Shane Wineera
2024.06.12
We were really impressed with the LightenUp team from the coms through from operations to the manners and cleanliness of the team on site. Will definitely be using them again in the future.
Reply from LightenUp Wellington 2024.06.13
Thank you for your review and continuous business. We look forward to working with you on the future projects 🌞
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T & R White
T & R White
2024.06.12
Awesome team of guys did a fantastic job. Completed the work fast and efficient. Place was left tidy and clean. It was a shame I wasnt back in time to thank the guys. At the last day they worked late to complete the job.
Reply from LightenUp Wellington 2024.06.12
Thank you Tim. Great result of new natural light and change to your kitchen’s appearance with the 3 skylights side by side. Thank you for listening to our advice and suggestions during the consultation. 🌞🌞
Denise Duke
Denise Duke
2024.06.11
Wonderful service, the guys worked so hard. It was a complicated job and they ended up finishing by torchlight! Now that's dedication! End product is brilliant it has made such a difference to the hallway. Thanks so much 🙏
Reply from LightenUp Wellington 2024.06.11
Thank you for your review Denise. The winter days get dark a lot earlier!!Mark and Justace were determined and dedicated to make sure your job was complete, watertight and left as tidy as when they arrived. Thank you for trusting us with your project
Peter Phillips
Peter Phillips
2024.05.30
Absolutely fantastic service. The team were friendly, knowledgeable, efficient and really responsive. The installers really gave us confidence that we had made the right decision and I could not recommend the team highly enough. In terms of the product if you looking to really change the look and feel of your home as well as adding value bringing in light via one of the tunnels is something you won’t regret.
Reply from LightenUp Wellington 2024.05.30
Thank you for your review. Will be sure to pass on your praises to Mark and Justace. We are proud to have Lightened Up your lounges.
Anna Lowe
Anna Lowe
2024.05.30
Replaced two 1970s plastic domes. Lighten Up have really stood out with their aftercare service. The replacement itself was cost effective and made a massive difference to the quality of the light inside. Unsurprisingly, our old dome flashings turned out to be a bit mischievous and Lighten Up have been committed to chasing down small leaks by process of elimination. Friendly and positive to deal with.
Reply from LightenUp Wellington 2024.05.30
Thank you for your review Anna. We are committed to our after sales service and maintenance, thank you for your patience with the elimination process of tracking water ingress around the existing roof area. The new skylights really complement your beautiful new designer kitchen
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Steve Wang
Steve Wang
2024.05.23
Great job Bob and team. Easy communication and reliable. Always highly recommended.
Reply from LightenUp Wellington 2024.05.23
Thank you Steve, always a pleasure and easy for our team to work with your Refresh Renovations franchise and clients. 🌞🌞
Jessica Lawton
Jessica Lawton
2024.05.18
Thank you for being so informative and comforting throughout the process of our skylight installation. Your patience and support was next level. Thank you!
Reply from LightenUp Wellington 2024.05.22
Thank you Jessica, very happy with the end result of opening up your kitchen and bathroom ceilings to make the rooms bigger and bring in natural light with the Velux skylights. Thank you for working with us during the consultation period and being open to suggestions.
N S
N S
2024.05.14
Thoroughly recommended. We’ve used Lighten Up for several different projects. Their work is consistently excellent and Bob is great to deal with.
Reply from LightenUp Wellington 2024.05.14
Thank you Nicole and Tim for your review. It’s been a pleasure for our whole team to deliver on your multiple projects and achieve your requirements. We look forward to delivering again for you on your new Kapiti home in the coming month.
Colin Todd
Colin Todd
2024.05.05
We needed to replace 3 very old (28year +) skylights and asked LightenUp Wellington to do the job. What a great company to deal with, excellent installation team (thanks Rob, Mark and Andy!), super communicators, keeping us up to date every step of the way and all at a very reasonable price – highly recommended!
Reply from LightenUp Wellington 2024.05.05
Thank you for your review and entrusting us with your upgrades Colin. Sorry again for the slight delay in the custom flashings system that needed to be manufactured but thank you for your patience and understanding. We’ll be sure to pass on your feedback to the lads 🌞
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Sam Belsham
Sam Belsham
2024.05.03
We are VERY happy customers thanks to LightenUp Wellington. Bob, Shareen & Mark were all amazing, friendly & efficient. Excellent customer service from initial quote stage through to actual installation. Our kids have been afraid of our dark hallway for years, lights always left on. Before/After photo taken midday on a sunny day. Amazing result. I wish we had done this sooner! Thanks so much LightenUp 😊
Reply from LightenUp Wellington 2024.05.03
Thank you very much for your review Sam. We are always so excited when it comes to the point of connecting the tubing of the sun-tubes as the difference made by the natural light is instant 🌞🌞really does make our day. We will be sure to pass your praises to the team
Nathan Green
Nathan Green
2024.04.28
I give Lighten Up Welling 5 big stars as that’s the maximum Google allows unfortunately! We engaged Lighten Up Wellington to install a new skylight in our very dark kitchen and to replace 2 custom made skylights that had failed miserably and damaged our interiors. Bob’s knowledge and guidance was very professional and prompt, he definitely knows this industry well! We were very impressed with their price (same day quote was a surprise must I say), as it was several thousands of dollars less than other quotes we shopped around for. We are also glad we went with the Velux products as they are BRANZ tested and appraised unlike some of the other locally custom made and expensive products on the market. The team of men that installed and replaced on the day were tremendous, friendly and very very tidy. Would definitely recommend and will use again for our future renovations that Bob has also helped advise on. 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️
Reply from LightenUp Wellington 2024.04.28
Thank you for your review Nathan, was our pleasure to bring your Kitchen to life, it’s what we love and know how to do. We only use products that have been vigorously tested and appraised to industry standards and at fair honest prices. We will pass on your praises to our installers and look forward to seeing you again in the future 🌞🌞
Melanie Matthews
Melanie Matthews
2024.04.20
Highly recommend LightenUp. Swift in response to an emergency situation we had with an existing skylight and quickly provided the documentation we required for the Insurance Company. Smooth and efficient installation of a new velux skylight window which is working perfectly - very pleased with it. Impressed with their communication throughout the process.
Reply from LightenUp Wellington 2024.04.20
Thank you for your review. Always stressful when there’s a large hole in your roof due an inadequate older skylight and high winds zones. Happy to have assisted, be rest assured you’re all safe now especially with the rain and wind self closing sensors installed with the new skylight 🌞
Elspeth Shannon
Elspeth Shannon
2024.04.18
Great job. Thanks team. Especially Rob who did a superb job of matching our ceiling with our recycled timber.
Reply from LightenUp Wellington 2024.04.18
Thank you Elspeth, Rob is a great and experienced builder which we are proud to have in our team to deliver quality and detailed finishing work like this. We will make sure to pass on your praises.
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Ken Hosie
Ken Hosie
2024.04.18
Family business which provided helpful, friendly and fair service. Would use again
Reply from LightenUp Wellington 2024.04.18
Thank you for your review Ken. We look forward to hearing from you again if you ever need our services or advise
Chris Powlesland
Chris Powlesland
2024.03.26
Bob and the team at LightenUp installed the skylight in our Wellington home that we owned for 13 years. Throughout that entire time we never once had a single issue with the Skylight, not even a hint of a leak, and as easy to use 13 years later as it was at the beginning. Robust too, the strong construction of the opening mechanism and seals meant we never worried about using it, even in Wellington's strong winds. We were so impressed by Bob and the team that we used them for a number of other projects and have been impressed each time, super clear communications making it easy to get your head around each step of the way, and each and every time we were so happy with the results. I would 100% recommend Bob and the team.
Reply from LightenUp Wellington 2024.03.28
Thank you Chris, it’s been a pleasure to work for Paula and yourself and seeing Cohen and Mac grow up and transition from nappies to school uniforms over the years. We look forward to seeing you all again. Enjoy your Easter break 🌞🌞
Tina Collins
Tina Collins
2024.03.26
We had a great consultation with Bob. Rob, Mark and Andy did a fantastic job which made a huge difference in our stair case. The guys were really possessional and left the job immaculate afterwards. We were thrilled with the result.
Reply from LightenUp Wellington 2024.03.26
Thank you for your praises Tina. We are stoked to LightenUp your home and make your stairs safer to use. We’re proud to have our in house team of builders to deliver this with pride in their work 🤜🤛🌞