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Just back from a brilliant weekend in Killarney with Rorys travel club. We stayed at the Heights Hotel and the staff couldn't be any nicer, super helpful and friendly.
I did have a problem turning off the heat in my room (these things can happen) and the staff were so helpful moved me to another room which was perfect (which is the important thing if a problem arises).
We had dinner the first night we stayed and it was absolutely delicious plus great value. The breakfast was fab, loads of choices. Coffee was good too and I'm fussy when it comes to coffee. There was an beeper on the bedroom door if not fully closed which was a great idea. Fridge in the room. Good shower. Everything I needed.
I loved the layout with nooks and crannies, gave the building great character. It was an old mill originally that was extended. We got a taxi which reception organised into town the 2nd night for €10 and walked back as it was a lovely night.
Definitely would stay here again. Thank you 🙏🏻
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Order half pint of guiness and pint of Heineken pay cash waiting for a rest of change after while i see that barman is pouring beers for next coustomers so i stand say nothing just watch he pour 1 pint 2nd pint 3nd and 4th pint to next customers when i ask him do he forget about me he start shouting to me Jesus Relax i remember about you is this only my opinion to pay a get a change before you start serve another customer, its not my first time here but first time i see this small midget behind the counter giving orders
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Nice hotel. Hallways were a bit loud and had to request a fan as the room was very warm. The restaurant staff made me feel like a visiting someone's home. Very welcoming and the tomato bruschetta was the best thing I ate on my whole trip
Reply from The Heights Hotel Killarney
2023.06.20
Hi Kassandra, thank you so much for your kind words. We are very proud of our food offerings and it's wonderful to see that reflected in the sentiments of our guests.
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Not the best value for money.
Room and facilities quite basic. Absolutely no view from the windows, also showers with no curtains / dividers.
Seem to be understaffed, breakfast chaotic and very basic for what you pay. Bread pastries we over and no one seemed to even replace them.
To be avoided, only positive was that it was a one night stay
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