Kiddocare Reviews

😡😡 Carer is too young and has no experience. Playing with 3m baby while wearing a mask? How to interact? Eyes? Voice? Tbh i cant even hear the carer’s voice. No interactions with baby. Paid before she came but i was the one who took care of my own baby. Nak bagi susu baby pun tak reti? Bagi while baby tengh baring? Tersedak la baby tu nanti 😫 Lagi baby menangis lagi dia sumbat. Tukar pampers baby pun tak lap even with wet tissue. Tidur kan baby lagi la tak payah cakap la. Tah laa semua dissapointed. Datang with empty stomach. I dont mind feeding her but makan pun lama… dah macam datang melawat, bukan jaga anak kita. Macam bagi class jaga baby dekat carer pun ada. 😵‍💫 pleaseee dont expect all babies are same. Dont simply accept the job if youre not that good. I asked the carer pernah jaga baby ke? She said “pernah jaga anak kakak”. Thats your own family. Different. Again, not all babies are the same!

Date of experience: 02 March, 2024

i had the best experience with carer named Intan Farhana. while me and my husband had recently change job it is hard for us to request for EL and no WFH policy for our role. happened that my 2yo baby got chicken pox, and the carer willing to take the risk as she already had her chicken pox before, she took care of my baby in a very good way! and the best part is after my husband arrived home, we let Intan to go back early as per scheduled, and my baby cried right after Intan go back home.

Very Lousy service Im taking time to write the feedback on customer experience. Service is so lousy, this is my first times using kiddo care with their promotion package. They either no response or response to tell you wait another 2 weeks and sampai 2 weeks ask u wait another 2 weeks saying they are doing manual matching. Later another 2 weeks tell me pulak another 2 weeks. Of cos la people need babysitter baru use ur service. Update to wait without update u any progress on ur matching status.. Serious not recommended and super not professional. If you cant provide the service pls don do promotion or advertisement.

Good Had a good experience with the carer..My baby was under a good care and able to sleep well.. well-trained..Thank you for the service!

Open house company with KC Farah The day of my first experience with kiddocare KC Farah, alhamdullillah I am satisfied with the way she takes care of my child. My son likes it and is comfortable. After this, I want to take this service again .Thank you very much ya 😊

My 1st experience with kiddocare I booked an early morning session, my child is quite a demanding child, he had trouble sleeping with strangers. Apart all that carer izzaty and the kiddocare team delivered well. It is impressive that he is able to sleep soundly under her care. I can work at peace knowing that my child is well taken care off. I love the fact that I got constant update regarding my child too. Thank you for providing such service. You guys are God sent!!

Reliable Child Carer Had a good experience with the carer. My kids are comfortable with her. Very well-trained. Thank you for the service!

11.6 Kiddo care adylla service feedback Adylla was good and reliable person. She came very early and always make a good relationship with my kids. Thank you adylla.

Good and patience n reliable Tq so much for helped parents for find solution emergency gateway suddenly my current nanny are not available and i hve a importance meeting on that day. Tq the carers very caring n patience with my 2 boys are very ‘lasak’.

Excellent service! Admin was fast and responsive as soon as i secured my booking. Carer Iera was pleasant and interactive with my kids which they demanded more time even after she left🥹 4 hours flew by in a jiffy! Thank you kiddocare for being a lifesaver!

Careless caretaker taking care of my premature baby My first time experience with Kiddocare or any caretaker. Couldnt trust anyone enough to take good care of my premature baby but that day i didnt have other choice due to excessive workload. -Admin was not responsive enough. -Caretaker Hadjar dropped my baby on the floor due to carelessness. Literally broke my heart.

Great Experience My kids have a great experience with Carer Fara (KC220188). Fara know how to handle them very well. They had so much fun.

Very Sastified With KiddoCare Services I am very sastified all time with kiddo services. All the carers are really good and meet the requirements. Good Job & Many Thanks Kiddo.

Great first experience Coming from a stay at home mom who brings her son everywhere, today I decided to give it a try. Took 3 hours off for some me-time and totally worth it! Thanks Hazirah for taking care such dearly of my son

Good service! My daughter isn’t familiar with strangers at all. The carer was very calm and patience with her. Definitely will be book again and recommend to others!

This is my first time book with kiddocare! A quick booking, supports and smooth transition for getting the carer. The experience is good, my kids enjoy through out a week session and happy with the care from carer.

My 3rd time with kiddocare. The first 2 caretakers was superb. The third one was not good. Doesnt know how to engage with my child, their job scope is to make sure my kid is fed, showered unfortunately all those was done by my sister and the caretaker just stand there not helping. Please look into KC220176 and train her again

Recommended! this is my 1st time trying kiddocare. Skeptical at 1st so i booked 2 separate sessions in 1 day (am, pm) with 2 different carer, Nurul Maya & Siti Mariam. They are wonderful!!