Kiddo - Babysitters & Nannies in Brisbane Reviews

LisLouLou 2026.10.16

     

Verified

No response No confirmation, no visibility of booking or where it’s at, no response from emails. Other than the fact that I couldn’t actually get babysitting it any communication the app itself was easy enough! Although a waste of time and shared data for no reason in my case.

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Katie_baldwin 2026.09.21

     

Verified

Couldn’t recommend more! Super effective service with extremely kind and helpful management! The whole set up process is easy and seamless, with great communication throughout. I’ve always felt very supported and valued as a babysitter. Would definitely recommend this app to everyone!

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Krukem 2026.09.09

     

Verified

Great! Very easy to use app with lots of babysitter and customer support responds promptly!

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E M 2026.08.25

     

Hi, I’ve been a long time customer of Kiddo. Throughout 2020 up till now, I’ve never had any issues with bookings or the carer. I’ve had exceptional experience and have made some long time friends with majority of my sitters. My kids have always been very well taken cared off and they have also built some strong bonds with their sitters. This app has helped me throughout the years as a single mum who just needed that extra help and this app/service was able to cater to my needs and more.

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Reply from Kiddo - Babysitters & Nannies in Brisbane 2026.08.25

Thank you so much for your beautiful review and for trusting Kiddo with your family since 2020. It means the world to hear that your children have formed such strong bonds with their sitters and that Kiddo has provided the extra support you’ve needed over the years. We’re incredibly grateful to have you as part of the Kiddo community. 💛

Emma Blake 2026.08.19

     

We have used kiddo for years and have always found the babysitters to be professional, friendly and caring towards our kids. Both kids (a very fussy 5 year old girl and a special needs boy) are always happy with who they’ve spent the evening with. I don’t often write reviews but am very happy to recommend this service to others knowing how good it is.

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Reply from Kiddo - Babysitters & Nannies in Brisbane 2026.08.19

Oh Emma! This is just incredible to read, thank you for this! As a mum run business it means the world to read such positive feedback and know that what we do really makes a difference to peoples lives! Thank you so much!

Emma 2026.08.19

     

Truly great app We have used Kiddo for years now and we have always found the babysitters to be professional, friendly and caring towards our kids. Both kids (a very fussy 5 year old girl and a special needs boy) are always happy with who they’ve spent the evening with. Thank you for providing such a user friendly, trustworthy and helpful service.
Date of experience: 19 August, 2026

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Jay E Clair 2026.08.18

     

Easy to use service, intuitive platform, found a great sitter.

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Reply from Kiddo - Babysitters & Nannies in Brisbane 2026.08.19

Thanks so much Jay - we truly appreciate you taking the time to leave us a review, you are very kind. It means so much to this Aussie Mum run business!

Melissa Forbes-Miranda 2026.08.11

     

The Kiddo app was really handy. We were in town for a few weeks and needed a babysitter to help out with the kids. We were able to get a really great quality (and vetted) babysitter at short notice. The kids took to her instantly. Will definitely book again.

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Reply from Kiddo - Babysitters & Nannies in Brisbane 2026.08.18

Thank you so much for the lovely review! 💕 We’re so glad Kiddo could help you find a wonderful, vetted babysitter at short notice while you were in town. Even better to hear the kids took to her instantly! 🥰 We look forward to helping your family again next time you need care. 💗

Rita 2026.08.06

     

DO NOT TRUST THIS APP As a babysitter/nanny I would avoid this app. They do not care about what you have to say. I only got ONE job through kiddo then something was done to my account so I received nothing on the job board. I called, messsge, went through help desk which is obviously the owner and I got ghosted! There are other great apps I have found. Do not use this app!
Date of experience: 18 June, 2026

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CCLM17 2026.07.31

     

Verified

Very unreliable app I would be very wary of using this app. The babysitters cancel at least 50% of the time in my experience

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Kelly Limws 2026.05.25

     

I have been using kiddo for the last year and am happy with the service overall in looking for nannies/ babysitters . Rebecca the founder is prompt in resolving some issues we encountered.

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Reply from Kiddo - Babysitters & Nannies in Brisbane 2026.05.25

Thank you so much for your support and for trusting Kiddo over the past year. We’re so pleased to hear you’ve had a positive experience finding nannies and babysitters through the platform. We truly appreciate your patience whenever issues arise, and I’m always happy to step in and help where I can. Thanks again for being part of the Kiddo community 💕

HappyDad40 2026.05.23

     

Verified

Great App! So easy to use, highly recommend! Great to read reviews and ratings and have all the checks done!

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Mumma__bear 2026.05.18

     

Verified

Great Service So thankful for Kiddo! It’s great to be able to find care when it really matters. Love the reviews and ratings and also being able to find babysitters when we are travelling! ⭐️⭐️⭐️⭐️⭐️

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Man22199 2026.05.14

     

Verified

Extremely bad experience The babysitter cancelled last minute citing baby has cough and took our money for 2 days. Be cautious while booking. No help post bookings

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Aada Ahtola 2026.05.13

     

As a babysitter and nanny I’ve loved using Kiddo, it feels safe and efficient and I’ve made wonderful connections with families around Brisbane through Kiddo!

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Reply from Kiddo - Babysitters & Nannies in Brisbane 2025.03.06

Thank you so much for you kind review

Dr. Ankit S 2026.05.13

     

Verified

Very Disappointed Stay Away at all costs It’s an absolute rip off, As a premium customer who has spent close to $1,000, I expected much better care, accountability, and refund support. I’ve cancelled my premium subscription and would not recommend the app. Despite clear instructions nanny took our baby outside in the cold without proper clothing and the child came down with fever next thing you know The nanny asked to cancel the booking and so we cancelled the booking, they took 213$ as cancellation policy it’s a complete rip off, stay away

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Zara Cobb 2026.02.18

     

Love this service! I found our nanny on Kiddo and she was and continues to be a huge part of our family even now (she has moved interstate)! And I have lived all the babysitters we have met. Nothing but great humans.

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Reply from Kiddo - Babysitters & Nannies in Brisbane 2026.03.02

Hi Zara,

Thank you so much for this beautiful review 💛

We absolutely love hearing stories like this. The fact that your nanny is still such a special part of your family, even after moving interstate, is exactly why Kiddo exists. These relationships are so meaningful, and we feel incredibly proud to help create them.

And “nothing but great humans” truly sums up our community. We work hard to ensure families meet carers who are not only experienced and verified, but genuinely kind, reliable people.

Thank you for trusting Kiddo with your family and for taking the time to share your experience. It means more than you know.

Aie Corpuz 2026.01.30

     

I have only used the service 7 times but have been charged 14 times. One charge is as high as $280 aud. I have also been charged $49 for an ongoing care that I did not get to use because the nanny that accepted it kept cancelling. Kiddo has no one in customer service that I can talk to, I kept sending emails and they do not respond when it comes to giving a credit. This is very frustrating that no one cares and no one is answering or calling given they have all our information. Please Kiddo, don't make this hard for working mums like us. I don't know who else to turn to because you have no customer service number to call for concerns. Please do not charge for service that wasn't given. Edit: Credits were given after posting this review and after sending emails to them.

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Reply from Kiddo - Babysitters & Nannies in Brisbane 2026.02.12

Hi Aie
This review is from 2022 and we had worked with you back then to your satisfaction. We have no record of you contacting us since then - it is now 2026. If you have any concerns now - you are most welcome to email us hello@kiddoapp.com.au - we are proudly a Brisbane Mum run business and here to support mums. If you email - I receive instantly and reply within 24 hours. Happy to discuss any queries you may have.

Bec

Natty Faulks 2026.01.10

     

Verified

Amazing service! Tia was amazing! She just made our life so easy by taking the last min booking! She did craft and played. She’s so kind and the kids loved her! Highly recommend and will definitely book again!!

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Estelle Monaei 2026.01.03

     

I’ve been using Kiddo for nearly 5 years and I love it. The sitters are very well educated and passionate about their work. Their build very good relationships with my kids and make sure their well being is respected and supported. Would definitely recommend them!!

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Reply from Kiddo - Babysitters & Nannies in Brisbane 2026.01.06

Thank you so much for your wonderful review and for being part of the Kiddo community for nearly five years!! We’re so pleased to hear that your children have built such positive relationships with their carers and that their wellbeing has always been supported. It means a great deal to us to know families trust Kiddo with what matters most. We truly appreciate your recommendation and ongoing support.