Keyway Lock Service Reviews

Steve Maglidt 2024.01.19

     

Duplicated remote in a SNOWSTORM Today Jan.19, 2024 Chad from Keyway sent technician Tommy to duplicate a key and remote for my 2024 GMC AT4. Note: this was not an emergency call but...Tommy arrived in a SNOW STORM of 6" at the time of his arrival. Tommy's demeanor and additude was exceptional 👌 and successfully duplicated a remote for my truck. Sooo...if in need of locksmith services I highly recommend giving Keyway services an opportunity to serve your needs.

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Mark Mayhew 2022.03.28

     

Had spare door keys made recently, and the service was fast, responsive and friendly. I would use them again, and would recommend them.

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roger dot 2022.03.03

     

Great service!

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Reply from Keyway Lock Service 2022.03.18

Thanks Roger :)

Viviana wolff meaurio 2022.02.11

     

Excellent service, super nice people fast and efficient super friendly, thank you very much new key control in 2 minutes.

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Reply from Keyway Lock Service 2022.02.17

Anytime Viviana! Do keep us in mind for future projects :)

Michael Jasser 2022.01.25

     

This place is top-notch! Professional and GREAT experience having a few keys made at their location in Alexandria. Bobby was knowledgeable and very helpful. Would 100% recommend!

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Reply from Keyway Lock Service 2022.02.25

Thank you Michael!

Neil Sclipcea 2021.12.22

     

Very helpful. Fixed 2 key faubs replaced batteries at no charge. Highly recommend.

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Reply from Keyway Lock Service 2021.12.29

Thanks Neil for the feedback. Please keep us in mind for future projects.

Heather Peck 2021.11.18

     

Nice people all around. Great experience.

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Reply from Keyway Lock Service 2021.11.18

Thanks Heather. Do keep us in mind for future projects :)

Andrew Crowe 2021.11.12

     

Great SERVICE!! I called at 2PM, the technician was to my home in two hours. He completed a new key fob paired to my car in 20 minutes!! They charge HALF as much as a dealership. Thanks team, great all around!

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Reply from Keyway Lock Service 2021.11.16

Thanks Andrew! Glad to help anytime :)

Bill Adams 2021.11.03

     

We are new to Alexandria area and needed some locks changed and keys made. They do commercial and residential service and were very responsive to our needs. Thank you for your assistance .

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Reply from Keyway Lock Service 2021.11.04

Thanks Bill for choosing Keyway Lock Service :)

Jen B. 2021.10.27

     

Verified

Cameron Erazo was terrific. I had a dead battery and was locked out of my vehicle. He provided fast, friendly service, cutting keys on site without charge and giving me a needed jump. Would definitely use Keyway again -- and request Cameron!

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Reply from Keyway Lock Service 2021.10.27

You ain't never lied - Cameron is amazing and so are all of our technicians :) We are very proud of them! Thank you for highlighting that and for choosing Keyway Jen. Glad to help anytime. We love hearing from our valued customers so we really appreciate your candid feedback :)

Shayne McPherson 2021.10.14

     

I contacted Chad for a key duplicate and asked if they had a service available where I could get an old remote fitted to my new key blade. He was able to perform the service within 30min and honored the price I was quoted over the phone. Very fast efficient and professional I would highly rate the service I was provided today. Thanks keyway! Yall saved me

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Reply from Keyway Lock Service 2021.10.18

Anytime Shayne. We're glad to be of service. Thanks for choosing Keyway Locksmith for your car key needs :)

Brett Minard 2021.10.01

     

Lost my transponder key while at work and I needed a replacement ASAP, they got a tech down to me in Stafford during the next work day and made a key on the spot. Very reasonable prices and fast service!

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Reply from Keyway Lock Service 2021.10.06

Thanks, Brett, for choosing Keyway Lock for your locksmith needs. We're always happy to help our customers and we really appreciate your candid feedback ?

T J 2021.09.29

     

Tina and Chad are the best! Communicative and came quickly (and even were able to come and cut me two keys a day early!!) Total lifesavers and very patient with this new driver and her dad. They even take Google Pay! Hopefully I won't break my car key again, but if I do, I'm calling them.

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Reply from Keyway Lock Service 2021.09.30

Thanks TJ, for choosing Keyway Lock Service. Happy to be of service. We hope you don't break your car keys again as well but we're here for you anytime you need us.

Martina B 2021.09.29

     

Chad is a great worker, on time and very fast. This business is very reliable and affordable

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Reply from Keyway Lock Service 2021.09.30

Thanks, Martina, for your candid review. We appreciate your feedback.

Sara Regassa 2021.09.28

     

I'm appalled at the unprofessionalism I just experienced. I don't usually run to Google but this is a must! The lady that answered the call was completely rude and unprofessional. I have never experienced anything like it!

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Reply from Keyway Lock Service 2021.09.30

Thanks, Sara, for your feedback. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing the issue to our attention. We’ll strive to do better.

Kiko Binns 2021.09.24

     

Cameron Erazo came out and did his thing grate customer service very helpful

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Reply from Keyway Lock Service 2021.09.30

Thanks Kiko! We appreciate your feedback.

Joon Bae 2021.09.12

     

Best service!

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Reply from Keyway Lock Service 2021.09.13

Thanks Joon :)

Evan Schluederberg 2021.09.09

     

Awesome people here. Moe and Mike (and a nice lady whose name I didn't catch) helped me out when I came to get regular door keys copied and happened to ask if they could also make me a new car key. Within 10 minutes I had a new car key/remote! Friendly and professional, would recommend and return.

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Reply from Keyway Lock Service 2021.09.09

Thanks Evan for choosing Keyway Locksmith and we really appreciate your feedback :)

Derek Bibbs 2021.09.08

     

Had a broken key for my 1990 Camry. Took care of me in a flash. Thanks again Bobby 👍🏽

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Reply from Keyway Lock Service 2021.09.08

Anytime Derek :) Glad to be of service and thank you for choosing Keyway Locksmith.

Anon Y. 2021.09.06

     

Verified

Really great service!! Very knowledgeable and skillful workmanship on a 1942 mortise lock repair. From what I saw, I would trust them to work on anything else.      And they allowed me to bring the lock in for repair at my convenience. That avoided a service call.

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