Kenwood Care - Pine Hill Reviews

Edward Gerson 2025.06.03

     

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Reply from Kenwood Care - Pine Hill 2025.06.12

Hi, Mr. Gerson - we were not able to find a record of your name, or a loved one associated with your name, in our system. We would sincerely appreciate the opportunity to understand why you left a 3-star rating, but no comments. We strive to provide the highest level of care to our residents, so we would welcome any feedback (positive or constructive). If you have an association with our homes, or business, that we are not aware of, please do reach out. If this review was left in error, we kindly ask you to remove it as we know people use Google to evaluate businesses, and our reputation is important to us, and our staff of wonderful live-in caregivers. Warm regards - John & Victoria Sessler, owners of Kenwood Care.

Aura Mendez 2025.01.02

     

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Reply from Kenwood Care - Pine Hill 2025.01.02

Thank you for taking the time to leave a review. We know this helps others who need us to find us! We appreciate it - John and Victoria Sessler.

tom johnson 2023.01.19

     

After a year in and out of hospitals and rehab facilities, we found ourselves in the situation of trying to find an assisted living home for my brother. We knew we would not be happy with an ‘institutional facility’. A friend recommended Kenwood Care Assisted Living. I met with Victoria and visited the Maple Hill Home. At the time there were 11 residents and several caregivers. The home was clean and the caregivers were helpful and friendly. What a breath of fresh air! Victoria and John (the owners) made the on boarding process as easy as possible. They sent a complete package of information detailing the requirements and their responsibilities. The house manager, Zeny, is wonderful. She helped complete the medical documentation and made arrangements to meet the in-house nurse the first week my brother was admitted. Another caregiver, Floyd, made Harry feel at home and helped him get comfortable in his new surroundings. The service the home provides is amazing Carla provides activities every Monday & Wednesday morning. A person comes in the first Tuesday of each month to play the guitar & sing songs. He did a great job with Frank Sinatra songs. A few of the patients chimed in and they all had smiles on their faces. Every time we visit, there are delicious aromas of their next meal coming from the kitchen area. My brother had his annual doctor appointment after being in the home for 2 months. The doctor commented on how well he looked – better than he’d seen him in a few years. We are very pleased with the home, the attention given my brother and the positive progress he has made in the last 6 months. I would highly recommend Kenwood Care Homes.

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Reply from Kenwood Care - Pine Hill 2023.01.19

Thank you so much for your very kind review. The health of our residents and the peace of mind for their families is so important to us. Thank you for sharing so others can find our services. —
Victoria and John Sessler.

Nancy Cunningham 2023.01.14

     

Could not have picked a better place for my mother. She is very well taken care of. If something comes up Victoria takes care of it right way. She has been there since 2019. They celebrate her birthday every year.

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Reply from Kenwood Care - Pine Hill 2023.01.16

Thank you Nancy for such a nice review! --Victoria & John Sessler

Amanda O'Neill 2022.05.31

     

Compassionate care in a lovely clean setting. I would recommend Kenwood Care to other adult children looking for a top quality assisted living home for their elderly parents. The staff is responsive and responsible. They keep family members updated on how their loved ones are doing.

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Reply from Kenwood Care - Pine Hill 2023.01.16

Thank you for taking the time to write such a thoughtful review. We sincerely appreciate it! --The Team of Kenwood Care Pine Hill

Erica Voso 2022.05.17

     

John and Victoria run such amazing homes. The staff is so kind, considerate, and loving. My grandmother is as comfortable in their care as she would be in her own home. She is always engaged, happy, and content. I can not recommend them enough! They provide such a loving, comfortable environment.

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Reply from Kenwood Care - Pine Hill 2023.01.16

Thank you Erica for writing such a nice review, this allows others to find our services on Google and to understand our level of care. Thanks! --The Kenwood Care Pine Hill Team

Jay Cunanan 2019.05.29

     

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Reply from Kenwood Care - Pine Hill 2019.05.29

Thank you for taking the time to leave us a review, we work hard for our families and appreciate the rating. -Victoria, Owner, Kenwood Care

Josie Rapp 2019.03.08

     

My father has been at Pine Hill for seven years. It has been seamless. He is cared for and love by all staff. Sometimes when you walk into a senior home, there is a certain smell. This place smells wonderful every single day that I have come by. It is so well kept, clean and beautifully maintained. I would live here! I can't say enough good about Victoria and her staff!

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Reply from Kenwood Care - Pine Hill 2019.03.09

Thank you so very much for your kind words, it is sincerely appreciated - Victoria

Diane markley 2019.03.06

     

Mom has been at Pine Hill in Laurel, Md since October 2018 We couldn't be happier with the care that she has received ...even so much as a sniffle and the staff is right on it! I haven't seen such a caring group since mom had her strokes in 2016... we have total peace of mind knowing that she is safe and well cared for! The home reminds me of her home in Charlotte, Tennessee. A rural setting with corn feilds, rolling hills... even a stable with horses! Such a beautiful place! The food is delicious and has helped improve mom's appetite and helped her to gain weight. I would recommend Pine Hill to anyone looking for a great environment for their aging parent. Diane Markley

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Reply from Kenwood Care - Pine Hill 2019.03.09

Thank you Diane for such kind words, we will be sure to share these with our staff at Pine Hill, they will be so happy to hear how pleased you are with our home. Love, Victoria

Nothing Ruler 2018.09.30

     

I would recommend Kenwood Care facilities to anyone. Pine Hill is always spotlessly clean, and the employees are very competent, warm and caring. The owners are thoughtful and take a great interest in the wellbeing of their residents. I'm so glad we found them.

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Reply from Kenwood Care - Pine Hill 2019.02.01

Thank you Valerie for the very kind words, we sincerely appreciate your review. - Victoria Sessler, Owner Kenwood Care

Patty Walter 2018.04.03

     

In the summer of 2011, we knew our parents were in need of assisted living, due to problems of mobility, daily hygiene needs and memory issues. We were blessed to discover Pine Hill, the delightful owners, John and Victoria Sessler and the ever present caring staff. We have been so pleased with the ongoing level of care that is delivered with kindness, compassion and a personal touch on a daily basis. The owners directly oversee the care of the patients and the workings of the facility. They are, also, an amazing resource of information regarding elder care and have been incredibly helpful in guiding us through challenging situations regarding our parents' needs. Pine Hill has a warm and friendly atmosphere and, as a family, we always feel welcome to visit anytime of day. It is now 2018 and we are more than grateful for the care that Mom and Dad have received through these past years and for the relationships we share with the staff and other residents. Patty and David Walter

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Reply from Kenwood Care - Pine Hill 2019.02.01

Thank you Patty, your words are appreciated and the fact that you took the time to write helps others in need find our services. -Victoria Sessler, owner Kenwood Care

Scott Pfeifer 2018.03.27

     

What a godsend Kenwood Care was for my mom and my family. They were so kind, patient, and competent in every way. Total opposite of a large, corporate facility. Vickie and her husband are just superb individuals.

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Reply from Kenwood Care - Pine Hill 2019.02.01

Thank you Scott for the very kind words, we very sincerely appreciate you taking the time to write this review, it helps others in need find us. -Victoria Sessler, owner Kenwood Care