Kaiser Roof and Exteriors

Kaiser Roof and Exteriors Reviews

Excellent rating
     
4.9 | 156 reviews
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Kaiser Roof and Exteriors
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4.9

| 156 total

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Ashley Stephenson
Ashley Stephenson 2024.11.07
     
Process was super smooth. Jason gave an estimate and answered all the questions I had. They crewed showed up ahead of schedule and made it a quick day. Fair pricing, efficient crew and one happy customer!
Barbara Pharo
Barbara Pharo 2024.11.06
     
🌟🏠 Huge shoutout to Kaiser Roofing and Exteriors for their exceptional service in replacing our roof! When we found ourselves in a tight spot, needing immediate assistance before leaving town, they stepped up and delivered beyond our expectations. The quality of the roofing product is outstanding, and the workmanship is top-notch. Every detail was handled with care, ensuring a durable and beautiful finish. A special mention goes to Josh, whose professionalism and dedication truly stood out throughout the process. He made sure everything went smoothly and kept us informed every step of the way. If you’re in need of roofing services, I highly recommend Kaiser Roofing and Exteriors! Thank you for your incredible work! 🙌🔨 #KaiserRoofing #RoofReplacement #QualityService #ThankYouJosh
Reply from Kaiser Roof and Exteriors 2024.11.06
Hi Barbara,
Thank you so much for your glowing review! We’re thrilled to hear that you had such a positive experience with Kaiser Roofing and Exteriors. It’s wonderful to know that our team, especially Josh, was able to meet your needs and exceed your expectations during your roof replacement.

Your satisfaction is our top priority, and we truly appreciate your recommendation. If you need anything else in the future, don’t hesitate to reach out!

Thanks again for your support!
Matt H
Matt H 2024.11.05
     
Kaiser did a good job on my porch roof replacement. They held their pricing for six months from when I had them quote to when the work happened. Kevin was very easy to deal with. Thanks for a good job done!
Reply from Kaiser Roof and Exteriors 2024.11.06
Thank you for your wonderful review! We're glad to hear that you had a positive experience with your porch roof replacement and that Kevin was easy to work with. Holding our pricing is part of our commitment to our customers, and we’re happy it worked out for you. Enjoy your new roof, and thanks again for choosing us!
David Smith
David Smith 2024.10.29
     
Highly recommend. Josh and crew just finished up their 2nd job with us. Was very pleased with them the first time. When we needed another roof addressed, I didn't hesitate to contact Josh.
Reply from Kaiser Roof and Exteriors 2024.10.30
Thank you for your wonderful review! We're thrilled to hear that you were pleased with Josh and his crew on both jobs. Your continued trust means a lot to us, and we’re always here to help with any future roofing needs. If you have any questions or need assistance, feel free to reach out!
Betty Schnabel
Betty Schnabel 2024.10.23
     
Roofers in awest Chester, Ohio. The guys were awesome completed the job in 1.5 days!!!! Would highly recommend.
Reply from Kaiser Roof and Exteriors 2024.10.21
Efficient and high-quality work is our top priority, and we're so happy that we were able to deliver on that for you.
Thank you for your recommendation. We appreciate your business and look forward to serving more homeowners in the future.
Tina Griffith
Tina Griffith 2024.10.19
     
I would like to commend Kaiser Roof and Exteriors on the EXCELLENT services they provide. In particular, I would like to call out Jason Kaiser (owner) for his MAGNIFICENT customer service! I first worked with Jason over a decade ago when I needed a roof replacement due to some of the extraordinary strong damaging winds in the Cincy area. Jason looked at my roof and said I needed a new one. My insurance company inspected the roof and said I didn't need a new one. Do note this is when we had a windstorm and many people had to get new roofs due to the severe wind damages. Luckily for me, Jason warned me ahead of time that many insurance companies didn't want to pay for new roofs and were erroneously telling their members they didn't need one. Well Jason offered to be onsite with my inspector to ensure he evaluated my roof properly. The inspector tried to say I didn't need a new roof but Jason shut him down and cited all the reasons why I did need a new one. The inspector reluctantly agreed and I received a new roof that was installed by Jason and his company. Now is that GREAT customer service or what!! Fast forward 5-7 years later and I need a new gutter. Guess who I called - Jason of course! Recently I noticed my gutters in the back of my house had separated from my roof. Like Johnny on the spot, Jason was there to fix the issue and he gave me a significant discount I couldn't refuse. I am very happy with the work Jason has performed for me over the years!! Jason is very fair with his pricing. In addition, I've had several things come up over the years and Jason fixed them free of charge. That let's me know that Jason is not about the money. He truly cares about the quality of his work and more importantly the OUTSTANDING customer service he provides to his customers. THANK YOU JASON for your EXEMPLARY customer service skills!!! Tina Griffith A customer for life!
Reply from Kaiser Roof and Exteriors 2024.10.21
Thank you so much for taking the time to share your incredible experience with Kaiser Roof and Exteriors. We're thrilled to hear that Jason's expertise and dedication to customer satisfaction have made such a positive impact on your home.
It's truly gratifying to know that our commitment to quality workmanship and exceptional service has been so appreciated. We're grateful for your trust and loyalty over the years.
Thank you again for your kind words. We look forward to continuing to serve you and your community.
Sincerely,
The Kaiser Roof and Exteriors Team
Chad Seymour
Chad Seymour 2024.10.17
     
Great price , great windows. Install guys did an amazing job!!!!
Reply from Kaiser Roof and Exteriors 2024.10.17
Thank you so much for your kind words! We're thrilled to hear that you're happy with your new windows and the installation process. Your satisfaction is our top priority.
Corissa Hines
Corissa Hines 2024.10.10
     
When the storms recently rolled through we had 2 pieces of fascia come loose. Jason with Kaiser was quick to answer my questions and make the repair at a fair price for all. I was very pleased with the response time and the communication. We will definitely call Kaiser again when needed.
Reply from Kaiser Roof and Exteriors 2024.10.16
Thank you happy to help!
Michelle Groves
Michelle Groves 2024.10.02
     
Jason had good communication about the project each step of the way and was very easy to work with. His team was very efficient so the project was completed quickly but skillfully.
Reply from Kaiser Roof and Exteriors 2024.10.21
Thank you for your kind words about Jason and our team. We're so glad to hear that you were pleased with the communication and efficiency throughout your project. Our goal is always to provide a seamless and positive experience for our customers, and it's wonderful to know that we achieved that for you.
Thank you again for choosing Kaiser Roof and Exteriors.
david friedman
david friedman 2024.09.30
     
I recently had the pleasure of working with Jason from Kaiser Roof and Exteriors, and I can't recommend him enough! From the start, he was incredibly knowledgeable and professional. He guided me through the entire roofing process, ensuring that I understood every step. What impressed me the most was Jason's expertise in dealing with the insurance company. He handled everything seamlessly, making sure that my coverage was accurate and that I received the benefits I was entitled to. It took a lot of stress off my shoulders! Now, my roof looks fantastic! The quality of work is evident, and I feel confident knowing that my home is well protected. If you’re in need of roofing services, definitely reach out to Jason at Kaiser Roof and Exteriors. You won’t be disappointed!
Reply from Kaiser Roof and Exteriors 2024.09.30
Your feedback means a lot to us, and we’re thrilled to hear about your great experience with our services. If you ever need anything in the future, please don’t hesitate to reach out. We’re always here to help!
Greg Reinhard
Greg Reinhard 2024.09.27
     
Kaiser did a great job and explained everything they were doing and what problems they saw.
Reply from Kaiser Roof and Exteriors 2024.09.30
Thank you so much for your kind words! We’re glad to hear that you were pleased with our work and the communication throughout the process. We always strive to keep our customers informed every step of the way, and it's great to know that it made a difference for you. If you have any further questions or need anything down the road, we’re here to help!
Alex Malosh
Alex Malosh 2024.09.19
     
Excellent communication; prices beat all competition with maintaining superior quality. Jason was also super flexible with scheduling and working with us. They also do windows too and gave us good prices on those too. Workers were clean and thorough.
Reply from Kaiser Roof and Exteriors 2024.09.19
Hi Alex,
Thank you so much for your fantastic review! We're thrilled to hear that you were pleased with our communication and pricing, as well as the quality of our work. It's great to know that our flexibility and our team's thoroughness made a positive impression on you. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Chris Ray
Chris Ray 2024.09.03
     
Josh and his crew did a great job on our slate roof replacement, at a reasonable rate. They were very efficient and cleaned up the site thoroughly after the job was complete.
Reply from Kaiser Roof and Exteriors 2024.09.06
Thank you for your kind review! Happy to hear that Josh and the team did a great job on your slate roof replacement. It's wonderful to hear you were satisfied with our efficiency and cleanup. If you need anything else, please let us know!
DeDe Casteberry
DeDe Casteberry 2024.08.13
     
Josh at Kaiser was referred to me by realtor friend I had quick professional personalized experience with Josh so so easy. His team was amazing arrived at 7am and with seemingly no breaks they were finished before 5. They cleaned up so well it was better than before Beautiful new roof. Wonderful service highly recommended 👌
Reply from Kaiser Roof and Exteriors 2024.08.13
Thank you so much for your kind words and for sharing your positive experience with the Kaiser team! We're thrilled to hear that everything went smoothly and that you're satisfied with your beautiful new roof. Your recommendation means a lot to us! If you ever need anything in the future, don't hesitate to reach out. Enjoy your new roof! 🌟👌
SAIF ALSHEMARI
SAIF ALSHEMARI 2024.08.11
     
Reply from Kaiser Roof and Exteriors 2024.08.13
Thank you for your review.
jeri pinson
jeri pinson 2024.08.02
     
We contacted Kaiser in May 2024 regarding a quote for roof replacement. Josh came and gave us a reasonable quote. I must state that we had contacted several roofing contractors that would show up, give us a quote and never be heard from again after several attempts to contact. Well, the crew from Kaiser was great. They showed up early morning and were done late afternoon. The completed job looks great and they did a fabulous job cleaning up. I highly recommend Kaiser and would especially like to thank Josh for coming thru for us.
Reply from Kaiser Roof and Exteriors 2024.08.05
Jeri, Thank you for sharing your experience with us! We are thrilled to hear that you had a positive experience with Josh and our team. It's great to know that we could stand out by providing a reliable and efficient service, especially when other contractors fell short.

We are committed to delivering the best service possible, so we're sorry to see that we didn't quite earn a 5-star rating from you. If there is anything we could have done better or any area where we can improve, we would love to hear your feedback. Your insights help us to continually enhance our service.

Thank you again for your recommendation and for choosing Kaiser for your roofing needs. We look forward to the opportunity to serve you again in the future.
Mike Strunk
Mike Strunk 2024.07.30
     
Kaiser's crews are great, they replaced the roof in 1 day (we had 2 old layers and several bad pieces of decking). Replaced the gutters with guards a few days later. Everything looks and works great. Getting to know and working with Aaron Kraai was the best. He is so nice, very knowledgeable and always there for any questions. We were impressed from start to finish with Kaiser Roofing. Thanks again Aaron.
Reply from Kaiser Roof and Exteriors 2024.07.30
Hi Mike! We're thrilled to hear about your positive experience with Kaiser Roofing and Aaron Kraai. It's great to know that the crew efficiently replaced your roof and gutters, leaving everything looking and functioning beautifully!
Sue Tollefson
Sue Tollefson 2024.07.17
     
Great experience and great work got a new roof in 2023 and new siding in 2024. Everyone was professional and skilled highly recommend Kaiser Roof and exteriors.
Reply from Kaiser Roof and Exteriors 2024.07.17
Sue, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with your new roof in 2023 and new siding in 2024. Our team takes pride in being professional and skilled, and it's wonderful to know that you highly recommend Kaiser Roof and Exteriors.
Doug Manzler
Doug Manzler 2024.06.20
     
Josh, Manuel and his guys had a tricky situation tearing off 5-6 layers of old asphalt shingle roofing to install a new metal roof on our carryout business. It all had to be done without removing a large lit sign. They got it done beautifully in one day and the mess was all cleaned up!
Reply from Kaiser Roof and Exteriors 2024.06.21
Thank you for sharing your experience with our team. It's great to hear that they successfully tackled the challenging task. We appreciate your feedback and are pleased to know that you are satisfied with the outcome. If you have any future roofing needs or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you for choosing our services, and we wish you continued success with your business.
Rick Reinert
Rick Reinert 2024.06.19
     
Kaiser Roof and Exteriors has done work for us on 2 different occasions, both times the experience was exceptional. The latest job was a new roof, insulation in the attic, and new gutters. Jason is quick to get back to you if you have any questions. The price was reasonable and the work was done on time as promised. I would highly recommend this company. Thanks again Jason!!
Reply from Kaiser Roof and Exteriors 2024.06.21
Thank you for the 5-star review! We're delighted to hear that you had exceptional experiences with Kaiser Roof and Exteriors on two occasions. Your satisfaction with the new roof, attic insulation, and gutters is greatly appreciated. We're glad Jason was responsive and that the project was completed on time. Thank you for recommending us!

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