Kaiser Siding and Roofing

www.kaiserroof.com/charlotte-nc

Kaiser Siding and Roofing Reviews

Excellent rating
4.8
279 reviews Verified
Kaiser Siding and Roofing
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Reviews ( 279 ) 4.8

Jeff Owen
Jeff Owen
2024.05.18
Mike was great to work with. His knowledge and proven experience gave us confidence in using Kaiser to handle our roofing needs. His attentiveness to our needs and patience in meeting our HOA’s approval policy was also a great help. The Kaiser team communicated regularly with us and completed our roof replacement in one day. There were no signs of old shingles or debris in or around our home as well. Mike and his team exceeded our expectations throughout the entire process.
Valerie Davis
Valerie Davis
2024.05.16
Kaiser Roofing is the best! They are very professional. I would definitely recommend them.
Michele Garber
Michele Garber
2024.05.16
Michael was wonderful to work with- he explained things in detail and kept us informed with pictures and text through the roofing process. We are very happy with our new roof and all the careful details Kaiser took care of!
Greg Ferguson
Greg Ferguson
2024.05.15
Patrick and the Kaiser team were outstanding to work with. They helped us navigate a challenging insurance claim and did outstanding work. Our roof is one of the best looking in the neighborhood and we should be better equipped to handle the crazy weather we have been seeing in the Carolinas. Thanks again Patrick!
Steve Markiewicz
Steve Markiewicz
2024.05.13
I had a very positive experience working with the Kaiser team!
JILL Burton
JILL Burton
2024.04.28
I called for a quote to replace our roof. Scott's boi came out and was shocked it wasn't an insurance company claim. Told me the roof was going to be expensive and because of that, he wasn't going to take the time to write up a quote, because that takes time aka money. I guess I'm just a pos not worthy of quote.
Ken Nodes
Ken Nodes
2024.04.26
Your employee Nick, can’t follow directions so how could your company ever be trusted to begin with? I have this sign hanging on my front porch in plain view. My Ring camera also caught him staring at it so he definitely saw it. Yet, he still left a flyer on my door which provoked my dogs as I sleep for 3rd shift tonight. Well done, Nick. We were actually getting quotes to have our roof and gutters redone soon but now it won’t be with your company.
Mike Martin
Mike Martin
2024.04.24
Very happy with our decision to go with Kaiser for replacing our roof. Results turned out great and Patrick was tremendous throughout the entire process. He handled everything for us, and was meticulous about coming the cleanup even after the crews had left, ensuring every nail and piece of scrap was out of our yard. I wouldn't hesitate to recommend them and especially Patrick to anyone.
Camilla Miskovich
Camilla Miskovich
2024.04.23
Pat B was amazing! Super thorough and explained everything to us. He spend so much time trying to figure out what was causing our roof issue. Would recommend
Carolyn Griffin
Carolyn Griffin
2024.04.23
Patrick Buckley, our consultant, made the process seamless and easy. The Kaiser group worked with our insurance for total replacement on our roof minus a few upgrades we chose to make. All the roofing work was completed in one day and clean up was great. A window screen got accidentally ripped and that was repaired as good as new as soon as the crew noticed it. I'd use Kaiser Siding and Roofing again, which weather permitting I hopefully won't need too for a good while.
Ed Ferko
Ed Ferko
2024.04.15
David Z was super helpful and the work crew fantastic. Very professional , explained things along the way. Crew cleaned up thoroughly as if they were never here. 3 stars because we don’t like the roof shingles we picked, Estate Gray. Avoid this color. The color is so much more of a blue than gray from samples. Love the company, hate the roof color.
Reply from Kaiser Siding and Roofing 2019.11.14
Ed, Thank you for taking the time to share your feedback. We really appreciate all the positive comments you provided regarding the professionalism, quality, and workmanship you received during your project. We are extremely pleased to hear your satisfaction regarding your overall experience but saddened to learn you are not pleased with your shingle color. Helping our customers make the right decision for themselves and their families is always our highest priority. We spent such a considerable amount of time with you explaining and demonstrating all of the color options available in hopes of helping you make the right decision for your home just as we do with all our customers. What makes your dissatisfaction most disheartening is that we truly did everything possible to help you decide on a color that you felt best met your needs. Unfortunately, the final decision regarding shingle color rests solely with the homeowner and therefore it was not possible for us to anticipate your dissatisfaction. If that were possible, we would have been more than happy to change the shingle color for you prior to your build start date. Estate gray is one of the most popular shingle colors that we install and that Owen's Corning manufactures with customer feedback being overwhelmingly positive. Regrettably, it is too late for us to make any shingle color changes since your project has already been completed which I am sure you can understand. While we sympathize with your frustration, it is disappointing that you feel we do not deserve a better rating despite all of your positive comments. Nevertheless, we want to thank you for choosing Kaiser and it has been a real pleasure serving you. Take care
Michelle Tolbert
Michelle Tolbert
2024.04.06
rachel kean
rachel kean
2024.03.26
Andrew was amazing to work with. Very informative and friendly, highly recommend.
Linda Li
Linda Li
2024.03.18
Pat Buckley was the one that I talked with and he is very professional, honest, timely, knowledgeable and very helpful in every aspects. I will definitely recommend him!
alonzo bell
alonzo bell
2024.03.14
Thank you for taking the time and effort to do my roof. The staff andDan were excellent. The roof looks Great! It was an awesome and a blessing.
Dale Lundy
Dale Lundy
2024.03.13
Very pleased with the results and our new roof from Kaiser. Pat kept us updated on the progress and the roofing crew did a great job of cleaning up afterwards
John Ruhl
John Ruhl
2024.02.23
1600 sq ft ranch home, full re-deck and architectural shingle install. Great experience with Kaiser from the original estimate process all the way through job completion. Jackson is top notch when it comes to communication, integrity, and educating the customer. Cannot recommend these guys highly enough if you’re looking for roofing solutions.
Garry Rice
Garry Rice
2024.01.28
Andrew was great at walking with me through the claims process, and he communicated so well, keeping me apprised throughout the whole process. The crew did a very professional job and their cleanup was amazingly thorough.
Karen Noyes
Karen Noyes
2024.01.25
I cringed when I had a roof leak recently. I found Kaiser Roofing and they were listed as a Platinum Owens Corning contractor so I contacted them. From start to finish everything went smoothly. Jackson came out and performed a quote and identified what caused the roof. Jackson even came back out and sealed the mail until we could get the project scheduled. Dylan and the crew were excellent. I was provided pictures and updates every step of the way. The communication has been outstanding! I highly recommend them for quality, customer service, ease of project…very satisfied with the entire experience!
Jessica Crowley
Jessica Crowley
2024.01.22
We worked with Patrick Buckley who came recommended from a co-worker. Patrick was friendly, knowledgeable and professional. His guidance was appreciated as was communication and perseverance working with our insurance company, making sure our claim was 100% accurate. Our project manager David, and his crew, were fantastic to work with. We have a unique, and perhaps, "challenging", roof on our house, and without David's experience and aptitude, we may still be left with leak. They made the process of replacing a roof easy and my wife and I are confident that the work was done correctly