Zero customer respect
I've had it with these people. After faithfully using and earning for years, I tried to redeem my redeemable points and it happened to be inexplicably unavailable at that time with no customer care regarding rainchecks or emails. Since I was in no hurry I checked back some time later and they had quietly raised the threshold for redeemable points and asked me to earn more. After doing so I checked after three months to see my pending points required my babysitting and emailing since their system was not taking any initiative to spare me the trouble. I received an email a short time later that my points are suddenly set to 'expire' after years of using, in a mere two weeks, unless I spend a bunch more money and fuss with this ridiculous system even though I waited over 90 days last time for redemption, and after checking again they raised the threshold AGAIN. How do you spell scam? I'm not an idiot. Don't waste my time.
Edit: Since writing this less than 3 weeks ago, I watched the minimum pts redemption threshold go up at least 3 more times by no small amount; it was below 700 and now it's 800. They have no problem hiking it so you can never cash in - but if you don't earn at a breakneck rate they will wipe your earnings and wash their hands of it. Don't waste your time and energy here.
My wife left
Linganguna, I never imagined we'd find ourselves here. I know things weren't always perfect, but I truly believed we could weather any storm together. You were my partner, my confidant, and my greatest source of joy. Even now, I hold on to the memories of laughter and love we shared. I wish I could understand what led us to this point, but more than anything, I hope you find the peace and happiness you're searching for. You'll always hold a place in my heart. WHY LINGANGUNA HOW COULD YOU BE SO HEARTLESS (ye reference)
Scam
Honey is a scam, just Google it and you'll find out. The extension scams users, content creators and stores online. Stay away.
Fisshy stuff goingh on
Hi all
I have just been informed that honey has been doing the fishy stuff and has been ripping in affiliate codes from creators and stopping them make money. Also companies have been paying honey to to give us coupon codes to the end user so the company makes more money and therefore honey will make more money as well because they they are getting paid by the companies to do that just letting you know I am uninstalling honey I've been lied to thank you very much.
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Scammers!
Look up on youtube honey scam. They have been stealing everyones money and users data! They are really sly about it so nobody would notice, disgusting.
This is a blatant scam
The Honey browser extension, owned by PayPal, engages in several deceptive practices:
## Misleading Discount Practices
Honey deliberately shows smaller discounts (like 5%) while hiding better available deals (like 30%), prioritizing codes that benefit its business partners rather than providing users with the best savings[1][2].
## Commission Theft
The extension manipulates affiliate links by replacing existing cookies with its own, effectively stealing commissions from content creators and influencers who originally referred the sales[4][7]. This practice particularly affects small creators who rely on affiliate income for their revenue.
## Selective Code Display
Rather than showing all available discount codes, Honey selectively displays codes based on business partnerships, contradicting its promise to automatically find the best deals[9]. The extension's pop-ups at checkout often serve no purpose other than to claim affiliate credit[4].
This behavior has sparked significant backlash from both consumers and influencers, many of whom previously promoted the extension without knowing its true practices[2][9].
Vile company that is just mining data and never actually rewarding anything - Points vanished
Been using for many years and had built up some points, but today I logged in and they are all gone. Balance ZERO!!!! Apparently, all UK based accounts have had balances reset to zero, but no email or warning was sent. Very dishonest and fraudulent. A waste of time and I will uninstall the extension as it's clearly just getting my data and has no intention of ever letting me redeem anything. Disgusted. Vile company.
Terrible, horrible good for nothing website
This website will not let you cash out your money. Their customer service is rude as well. STAY AWAY from this website. DO NOT USE! I repeat, STAY AWAY at all costs!
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A one-star rating is too generous. Horrible return policy
The store policy of issuing a credit instead of refund should be communicated at all times even if it says on the receipt. I returned an item an was told it's a credit only. It's $160 sitting in a Honey bank account. This is highway robbery. I could have used that money to feed my family. Terrible
Worthless
Worthless
They removed all of the redeem options in the UK, without so much as a message.
The many points I earned (and which earned them money) are now worthless.
This is worse than bad, its fraudulent.
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Wont let me use my Honey Gold
I have nearly £100 in Honey Gold and I cannot redeem it.
Emails are ignored and chat is not responded to.
Although the discounts are nice to have.
Extremely disappointed about their customer service especially when its meant to be a Paypal company!
Accumulated gold will not be redeemed
I have accumulated gold and can't redeem them.
Worst customer service, no answer to emails or to the chat.
Terrible customer support and false promises
I purchased a major appliance with joinhoney.com with Home Depot. I never received credit for it. I contacted Joinhoney and they never got me the points. My transaction on Joinhoney said "Ineligible." I had the same thing with Apple purchased with honey. On the contrary, when I do the exact same purchases on American Airlines Shopping, I get points from both Apple and Home Depot for the exact same types of purchases. Honey is either incompetent or a total scam and they are keeping the money.
Avoid them like the plague. FYI, it looks like they were purchased by Paypal. I hope you like offshore customer service. ;)
Zero customer service
I redeemed my honey gold for PayPal shopping credit and the status says pending. This was on August 1, 2022. I have sent about 7 emails requesting a status update and never got a response. I communicated with 4 or 5 reps via chat and each one left the chat without answering my question, telling me they will look into and then disconnect the chat. I sent two emails via LinkedIn to a manager and supervisor and got no reply.I posted on Facebook a few times, the first time I was told to send an instant message and got no response. I posted a couple of times on Facebook and one of my posts were deleted. All I wanted to know is how can I get my PayPal credit. I redeemed for $118.70.
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It's been a year and every time I redeem my honey gold, it is never sent to my account.
It's been a year and every time I redeem my honey gold, it is never sent to my account. When attempting to communicate with them, they begin to chat, and then stop chatting and never respond.
This has happened multiple times.
Worked for a while then then nothing...
Worked great for about a year. I saved up a substantial amount of Honey and now it does not work when I attempt to redeem it. Honey chat wont talk to me and Honey email no response. Seems like paypal just wants to keep the money for them selves.
Terminated My Account And Confiscated My Entire Account Balance
I was given an offer of $100 Bonus Honey Gold on a purchase. The reward did not post to my honey account after I made the purchase. I contacted their customer service multiple. I got no reply. After 6 months, I filed a complaint with the Better Business Bureau (against PayPal who owns Honey).
They gave me a canned response that stated:
"We determined your Honey account is not eligible for this reward as we found your account's behavior to be in violation of the Honey terms".
And "PayPal reserves the right to suspend or terminate, in its sole and absolute discretion, your participation in the PayPal Rewards Program".
And "termination of your participation in the Rewards Program (or your PayPal account) will result in the immediate forfeiture of all Points and unused Rewards".
I have no idea what behavior they were referring too. I did nothing out of the ordinary. I was never given a warning about anything. Or told that anything I did even irritated Honey in the slightest. I suspect I will never know.
But they did terminate my account and confiscated the entire balance of my account (which wasn't significant).
I will avoid them like the plague.
https://sanjose.app.bbb.org/complaint/view/*******/c/z2hh7c
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