JJ's house

www.jjshouse.com

JJ's house Reviews

Good rating
4.0
12731 reviews Verified
JJ's house
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Reviews ( 7538 ) 4.0

Catherine Simpson
Catherine Simpson
2024.07.23
Pros: The try before you buy dress option was game changing for our girls. We did the everyone order one color but pick your own top style idea so that everyone could feel the most comfortable with their choice. The try before you buy was easy and quick and helped save a few oh, that really doesn’t fit me like I thought it would haha. Tons of dresses available. They offered a great selection of colors (and the swatches you buy were actually big enough to get a real idea)and rhe fabric they use is nice enough and heavy enough for a bridesmaid dress. They did wrinkle relatively easily but that’s typical of chiffon. This was exceptionally easy to coordinate for bridesmaids located in different cities. Cons: the sizing was a little weird so definitely read the sizing chart when ordering. None of us ended up in our “typical” sizes. Also the size and way the ruffle was constructed of the try on dress I ordered was not identical to the one I received, though it was close. If you are indecisive or have a difficult time finding the right dress, the $10/try on can add up. Also I found a lot of their bands around the waist sat differently than they looked in the pictures and gave my body type a pouch under them so I did have a difficult time finding the right fit. So many of them have a big band. Being spot clean only sort of makes them one time only dresses, but that’s probably pretty common with bridesmaid dresses I did not use the custom alterations so I don’t know anything about that. I had limited need for customer service so no real experience with that, though they were very quick to respond when I asked if one dress also came in a different length. Overall for the ease I would use them again especially if I had people in different cities trying to get similar or the same dresses.
Raj N.
Raj N.
2024.07.23
Verified
Excellent purchase The dress, make and fabric were all excellent. The size was perfect and everybody commented on the color, fabric and perfection. Well done
Reply from JJ's house 2024.07.13
Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us. Thanks for choosing JJ's – it's a pleasure to have you as our valued customer!
Tara Rogers
Tara Rogers
2024.07.22
Very helpful, loved the try on experience, Worth the 10.00!
Robin G.
Robin G.
2024.07.18
Verified
Great products Everything I have received from her has been great quality and fast shipping!
Reply from JJ's house 2024.07.08
Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us. Thanks for choosing JJ's – it's a pleasure to have you as our valued customer!
Kendra Francia
Kendra Francia
2024.07.17
Dress, heels and purse all good quality with quick, easy service. Sizes are accurate and easy return policy.
Grace Melton
Grace Melton
2024.07.16
The dresses are very pretty. Have not tried mine on yet to verify quality, but is estimated to arrive on time and was a lower price than what a bridal boutique would have sold the dress for.
Regina Norris
Regina Norris
2024.07.10
Excellent service! Beautiful elegant Dress!! High quality material! I love JJ's House! I found what I wanted and the shipping was fast the dress was more elegant than I could have imagined and customer services was so Friendly and nice answered all my questions and was able to help me find the right accessories I am overjoyed with my purchase and even though I was shopping for wedding Items this time I know I will continue shopping for my other fashion needs! I also love that they have a try on option that made things a lot easier for me to get the right fit. I highly recommend JJ's House 10 out of 10!!!!
Amy Satterly
Amy Satterly
2024.07.09
Love that you can try on up to 3 dresses for $30 and if you don’t like them you just return them. If you like one of them you keep that and they will charge you for that dress. Each dress I’ve tried have been very well made.
Sandy A
Sandy A
2024.07.09
1JJs is the best! Their prices are reasonable and their services are fantastic. The gown and dresses are beautiful and cover many different styles. You can be as formal or as whimsical as you like. The colors are beautiful. The sizing are true to life ore you can customize. The shoe I ordered fit perfectly and are extremely comfortable. The jewelry is very pretty. I highly recommend JJs!
Nicole S.
Nicole S.
2024.07.09
Verified
Awesome, as always I ordered 3 try-on dresses for a wedding coming up in September, just to see how different styles would fit. JJs try-on program is perfect. They send them out quick, you try them on, and send them back within 7days. Some of the best money you can spend when looking for something special. Thank you, JJs
Reply from JJ's house 2024.07.01
Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us. Thanks for choosing JJ's – it's a pleasure to have you as our valued customer!
Rebecca Frankenberry
Rebecca Frankenberry
2024.07.09
Wide selection of beautiful gowns and the try before you buy is the best thing since sliced bread. It gives you a sneak peek into the fabric quality and overall look you hope to achieve on your very special day. Best website I have found to plan the perfect wedding party.
mai c
mai c
2024.07.09
Purchased 3 dresses, bridesmaid, flower girl and mother of the bride. Did the Try On program and all 3 dresses were great for each of us. No issues returning the items we didnt want and the items we kept were good quality, no issues other than all are long and need to be shortened. Colors are as shown, sizes are as set. Overall a great experience and will buy again from JJs
Mary B.
Mary B.
2024.07.08
Verified
Very Happy with JJ I will shop again The dress was a little to tight so I shipped it back.
Reply from JJ's house 2024.06.30
Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us. Thanks for choosing JJ's – it's a pleasure to have you as our valued customer!
Mai C.
Mai C.
2024.07.06
Verified
Great experience We ordered bridesmaid and flower girl dresses with try in program and had zero issues with returns that we didn't want and dresses are great!
Reply from JJ's house 2024.06.30
Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us. Thanks for choosing JJ's – it's a pleasure to have you as our valued customer!
Sara Nordin
Sara Nordin
2024.07.04
I ordered my bridesmaid from here and they do custom sizes which is great to get a perfect fit without alterations. Even with the custom order it arrived in 3 weeks. Nice quality fabric.
Snow G.
Snow G.
2024.06.27
Verified
Amazing dress and amazing experience My daughter was in National American Miss competition wearing this JJ's house, dress. Dress was stunning and we will be ordering second dress for her American National Miss in fall. Thank you JJ's
Reply from JJ's house 2024.06.23
Wow, thanks for your lovely pictures! Glad to hear you like our dress. Your satisfaction is of utmost importance to us and we eagerly anticipate the opportunity to serve you again in the future. Thank you for entrusting JJ's House as your preferred online shop.
Kay Vail
Kay Vail
2024.06.26
Great dresses at great prices
Stephen D.
Stephen D.
2024.06.23
Verified
Company took advantage and scammed my daughter using their "anti-customer" return policy My daughter ordered a dress for her prom. The dress was nice but didn't fit. She reached out to their customer service/support several times inquiring about returning the item. When no response was received after several weeks, she decided to respond to the order confirmation email. Amazingly, her message was answered but since too much time had passed, they refused to offer any return options. This company plays games with peoples money. My daughter learned a valuable lesson. Dishonest companies are out there. We will avoid JJ's House for any future dress purchases and we will make it a point to tell as many people as possible about how dishonest this company is... I cut and pasted my daughters email below. Response just stated she was passed the 14 day period and a return label was not an option... Hello, my name is_____ and I have sent multiple requests for help through you website and a couple of emails. I have not received an answer form anything so I decided to reply to this email. I have been trying to return a dress i ordered from your website but I cannot get the return label and your website wont let me access it so im not sure how to proceed. Please let me know what I should do. Thank you for your time. Horrible that she had to experience horrible customer service. JJ's House only care about making money... We will be donating this dress to charity since there as still some good people left in this world.
Reply from JJ's house 2024.06.17
We understand your situation. Upon review, your item was delivered on April 1st, and we received your first request to return the dress on May 8th, which exceeded our return initiation period. Our policy allows customers to initiate returns directly online within 14 days of receipt, ensuring sufficient time for decisions without needing to contact our service team, which may operate across different time zones. Thank you for your understanding.
Stephanie Bond
Stephanie Bond
2024.06.21
Quick, easy, good prices! I have to have everything tailored and JJs house makes it easy to order exactly the way I need it!
Linda Golwitzer
Linda Golwitzer
2024.06.21
JJ’s house for try on dresses works very well. Thanks much