Do not appoint this company to manage your block. Do not buy or rent a flat in a block managed by them.
My tenant reported a leak in January 2025. The leak is in her bedroom, coming from the ceiling and into her bed. It is now November 2025 and the leak is still not fixed. The flat is becoming damp and she cant sleep in her bedroom. If this goes on any longer I will have to put her in a Hotel.
As the appointed block management company, Jennings and Barret are responsible for block mainteance. They claim to be working on it, but the leak continues. They rarely reply to emails, and never return phone calls.
I suspect they are very poorly staffed, with too few and underqualified staff. My block has had several "Senior Managers" and "Assistant Managers" in a short space of time.
Directors beware: J&B might be the cheapest management company, but they are expensive in the long run. It looks like I am having to go to legal expense just to get them to repair a leak.
Landlords beware: you will have greater maintenance costs because of all the redecorating you will be doing, and perhaps temporary rehousing costs as your flats become uninhabitable.
Buyers beware: your flats will lose value if they are in a block managed by Jennings and Barret.
I own several flats across south London, all managed by different agents. Jennings and Barret are far and away the worst. I am leaving this review because I hope they turn this around before I have to pay a fortune to solicitors to force them.
Jade and the Team are simply fantastic. They have taken over the estate and with professionalism, competence and hands on attitude the manage to fix most of the issues we had in a very short timeframe. High recommended, especially Jade, she is a superstar.
Thanks!
Reply from Jennings & Barret Aylesbury
2024.11.05
Dear Stefano, thank you for your review. It is good to know that we are making a difference and Jade will appreciate your positive feedback. It’s why the team do what we do .
Many thanks to Jade Heffer and her colleagues at J and B who did a great job implementing the block improvement scheme at the Woodlands estate. The work looks amazing. Jade and colleagues were supportive and professional at all times. Highly recommended!!
Reply from Jennings & Barret Aylesbury
2024.02.07
Thank you so much for your review, we are proud of our team and love when their good work is recognised . The Woodlands is a special site and we are excited to be part of the improvements there.
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Worst company we have ever used .incompetent does not start to cover it. Thank god we have now given them notice and they will not have any more to do with our estate. Useless
Reply from Jennings & Barret Aylesbury
2024.11.05
Tim,
This is a really unfair reveiew. We know that you were very happy with our service and were often in contact with your block manager , even to the point of messaging over the holiday. It's disappointing that you choose to post this review and it would be unprofessional of me to explain here why that is.
This is a really unfair reveiew. We know that you were very happy with our service and were often in contact with your block manager , even to the point of messaging over the holiday. It's disappointing that you choose to post this review and it would be unprofessional of me to explain here why that is.
I have been dealing with Sonia and Jennings & Barrett for over 12 months. I cannot praise their level of service highly enough. The staff are personable, extremely helpful and efficient. Communications are always clear and informative. Any issues that arise are dealt with in a seamless manner.
I have been dealing with this company for a number of years now they are very helpful and friendly and sort any issues out in a quick and timely manner.
My main contact is Sonia she is superb very knowledgeable would definitely recommend.
Rob Youl.
Reply from Jennings & Barret Aylesbury
2021.05.16
Hi Rob,
Thank you so much for your excellent review. Sonia will be so happy to hear your feedback.
All the best
Jennings & Barrett
Thank you so much for your excellent review. Sonia will be so happy to hear your feedback.
All the best
Jennings & Barrett
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