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Reviews ( 1275 )
Garry
2024.03.08
Verified
Amazing hotel but will limited pool area
Lovely hotel, friendly and helpful staff. Very clean with beautiful communal areas for guests. Rooms are well maintained, clean and comfortable. Great selection of bars and restaurants.
Pool and surrounding area are lovely but if sunbathing is your thing then you will find the pool and its environs problematic. It is very compact, with little scope for moving loungers and the lovely foliage casts shadows everywhere.
☺Cleanliness, staff & service, property conditions & facilities, room comfort
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Volker
2024.03.03
Verified
Sehr schöne Anlage, tolles Frühstücksbüfett, große Auswahl am Abend, gut organisiertes Personal, saubere Anlage
☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from jardin tropical
2024.03.04
Sehr geehrter Volker,Vielen Dank, dass Sie Ihre wunderbare Meinung zu unserem Dreams Jardin Tropical auf Expedia geteilt haben.Es ist eine wahre Freude, all die netten Worte zu lesen, die Sie der Aufmerksamkeit unseres Teams widmen, und zu wissen, dass Sie Ihren Aufenthalt vom ersten Moment an genossen haben.Wir hoffen, dass dies der erste von vielen Besuchen für Sie in unserem Dreams Jardin Tropical war und dass wir die Gelegenheit haben werden, Sie bald wieder begrüßen zu dürfen.Mit freundlichen Grüßen, Qualitätsmanager
Francine
2024.02.27
Verified
Tolles Hotel, hier hat alles gepasst.
Frühstück hatte genug Auswahl und war immer lecker. Kommen gerne wieder.
☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from jardin tropical
2024.02.27
Vielen Dank für die hervorragende Bewertung und den Kommentar, Francine.Wir hoffen, Sie bald wieder zu sehen.Mit freundlichen Grüße,Qualitätsmanager
Nicola
2024.02.25
Verified
☺Cleanliness, staff & service, room comfort
Reply from jardin tropical
2024.02.25
Thank you very much for the good evaluation, Nicola.We hope to see you again soon.Kind regards,Quality manager
Martin Overgaard
2024.02.24
Verified
Stilfuldt og lækkert
Super lækkert hotel liggende lige på strand promenaden.
Der er intet overladt til tilfældighederne, og der er styr på alt.
Mega lækkert poolområde.
Vi er en lille familie på 3, søn på 12 år. Vi har været på Jardin to gange nu, og er det eneste hotel vi har genbesøgt på syd kysten, selvom vi har været på Tenerife 9 gange, og været flere forskellige steder og lokationer.
☺Cleanliness, staff & service, property conditions & facilities, room comfort
Reply from jardin tropical
2024.02.24
Dear Sr. Martin Overgaard,Thank you for your preference in selecting DREAMS Jardin Tropical for your holiday at Tenerife, as well as for the time you have taken to share your experience with us.We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. Also, you may rest assured that I will forward your kind compliments about our service of excellence to the rest of the team, who will be glad to know that our aim to service was appreciated.We are looking forward to welcoming you again soon for another amazing stay with us.Kind regards,
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Pauline
2024.02.14
Verified
☺Property conditions & facilities
Reply from jardin tropical
2024.02.14
Dear Pauline,Thank you very much for the evaluation.We regret if we did not meet your expectations, as we always do our best to provide our guests with unique experience.We hope to have the opportunity to welcome you soon to our resort.Best regards,Quality manager
Matthias, Sindelfingen
2024.02.14
Verified
☺Cleanliness, staff & service, property conditions & facilities
Reply from jardin tropical
2024.02.14
Vielen Dank, dass Sie sich für das DREAMS Jardin Tropical für Ihren Urlaub auf Teneriffa entschieden haben und dass Sie sich die Zeit genommen haben, die hervorragende Bewertung über Expedia zu teilen.Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns genossen haben, denn die Zufriedenheit unserer Gäste ist unser wichtigstes Ziel. Wir freuen uns, Sie bald wieder zu einem weiteren tollen Aufenthalt bei uns begrüßen zu dürfen.Mit freundlichen Grüßen, Qualitätsmanager
Alexandra
2024.02.10
Verified
☺Cleanliness, staff & service, property conditions & facilities
Reply from jardin tropical
2024.02.10
Thank you very much for the excellent evaluation, Alexandra.We hope to see you again soon.Kind regards,
Roberto Silvestri
2024.02.08
Verified
The room it was nothing like the one we had the previous year. We had to pay an upgrade of £180 to move in a better room.
Others problems related to the internal restaurants, made our staying not as pleasant as the previous year.
☹Amenities
Reply from jardin tropical
2024.02.08
Dear Mr. Silvestri,We thank you, first of all, for your loyalty and for once again choosing Dreams Jardin Tropical as your holiday destination in the south of Tenerife.We are truly sorry to read that we have not lived up to your expectations, because the room was not to your liking. Unfortunately, we were fully booked with no other option to change your room situation.Again, thank you for the time you have spent in sending us your feedback.Sincerely,Quality Manager
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Vivienne
2024.02.05
Verified
☺Cleanliness, staff & service, property conditions & facilities
Reply from jardin tropical
2024.02.05
Merci beaucoup pour l'excellente évaluation, Vivienne.Nous espérons te revoir bientôt.Cordialement,Responsable qualité
Mary Louise
2024.02.03
Verified
Reply from jardin tropical
2024.02.03
Thank you very much for the excellent evaluation, Mary Louise.We hope to see you again soon.Kind regards,
Philip
2024.02.03
Verified
Wonderful ambience, style, service and club
☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from jardin tropical
2024.02.03
Dear Philip,Thank you for sharing your positive review with us with regard to your recent stay in DREAMS Jardin Tropical.We are delighted to know that everything was to your satisfaction throughout your stay.Nothing would please us more than to welcome you back to our hotel in the near future.Kind regards,
Karen
2024.02.03
Verified
Reply from jardin tropical
2024.02.03
Dear Karen,Thank you for choosing DREAMS Jardin Tropical for your holiday at Tenerife and for the evaluation on your stay with us.We regret if your stay at our resort did not meet your expectations as we always do our best to provide our guests with unique experience and we are sorry that in your case we did not succeed in this proposal.We are looking forward to welcoming you to DREAMS Jardin Tropical.Kind regards,Quality Manager
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Steinunn
2024.02.01
Verified
Reply from jardin tropical
2024.02.01
Thank you very much for the excellent evaluation, Steinunn.We hope to see you again soon.Kind regards,
Keith G
2024.01.31
Verified
Property was great, staff very helpful, beautiful surroundings. Loved our stay, highly recommend
Reply from jardin tropical
2024.01.31
Dear Keith G,Thank you for your kind feedback after your recent stay at DREAMS Jardin Tropical.We are absolutely delighted to learn that we were able to meet your expectations. Our professional, friendly and courteous team are always on hand to ensure a relaxed and enjoyable stay.We look forward to welcoming you back.Kind regards,Quality Manager
Rod
2024.01.19
Verified
Very nice, lovely sunset bar for cocktails
☺Cleanliness, staff & service, property conditions & facilities, room comfort
Reply from jardin tropical
2024.01.19
Dear Rod,Thank you very much for sharing your wonderful feedback about your stay in our Dreams Jardin Tropical. It is always a pleasure to receive lovely comments like yours!It would be a real pleasure to welcome you back soon for another perfect stay at Dreams Jardin Tropical.Kindest regards,
Helena
2024.01.19
Verified
Reply from jardin tropical
2024.01.19
Thank you very much for the excellent evaluation, Helena.We hope to see you again soon.Kind regards,
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Jean
2024.01.17
Verified
We were blown away by our first trip to Tenerife and just got lucky I guess to stay here. Couldn’t have been happier. Next time may even go half board as the food at the hotel was as good or better than the individual restaurants.
Reply from jardin tropical
2024.01.17
Dear Jean,Thank you very much for taking part of your time to share a review about Dreams Jardin Tropical on the Expedia website. It is always a pleasure for us reading comments like yours.We love to know that your stay fulfilled all your expectations, and you could fully enjoy all the facilities and services offered. We hope this was just the first of many visits for you to Dreams Jardin Tropical. It will be a pleasure to welcome you back soon!Kindest regards, Quality Manager
Andreas
2024.01.14
Verified
Reply from jardin tropical
2024.01.14
Thank you very much for the excellent review, Andreas.We look forward to seeing you again soon.Best regards,Quality Manager
Douglas, Berkeley
2024.01.11
Verified
Beautiful, comfortable, exciting
☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from jardin tropical
2024.01.11
Thank you very much for the excellent review and comments, Douglas.We look forward to seeing you again soon.Best regards,Quality Manager