IW Furniture Reviews

IW Furniture Reviews

5.0

Excellent - based on 95 reviews

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Reviews (94)
Alan Scripps
2024-02-15
Excellent customer service Ordered a sofa and then 2 armchairs. Very efficient service both times. Thank you
Reply from IW Furniture 2024-02-15
Dear Alan, We appreciate your kind words about our service. We're glad you enjoyed your experience and we look forward to assisting you in the future. Thank you!
James Harkin
2024-01-23
Wardrobe delivered in excellent condition... I ordered my wardrobe in the black Friday sale. However, as I was not yet in the property, I asked IW Furniture to store it until I moved in. Wayne was very accommodating with my request. I moved in on Friday, and I asked Wayne to deliver on Monday. Even when there was a landslip at Bonchurch, Wayne delivered on time. Thank you for a great experience. Will purchase again.
Reply from IW Furniture 2024-01-23
Dear James, we're overjoyed to hear about your positive experience. Wayne and the team thank you for your kind words. We look forward to assisting you with any future purchases. Safe travels in your new home!
Pete Stockman
2024-01-19
Excellent goods and service! Really pleased with my new furniture. Everything from purchase to assembly has been brilliant
Reply from IW Furniture 2024-01-19
Dear Pete, we're thrilled to hear that you're pleased with your new furniture and our service. Thank you for your kind feedback!
Sarah
2023-12-10
Verified
6 door wardrobe Very happy with our 6 door wardrobe delivered and fitted as requested. Would not hesitate to use again. Very helpful.
Reply from IW Furniture 2023-12-10
Dear Sarah, We're thrilled to hear you're pleased with your 6 door wardrobe. Thank you for your kind words and we look forward to serving you again. All the best in your new home.
T
T
2023-12-10
Beds All fine thank you.
Reply from IW Furniture 2023-12-10
We're thrilled to hear everything was fine with your beds! Thank you for your support. We appreciate it!
Giuseppe
2023-12-10
Verified
Wardrobes and a sofa I ordered 2 wardrobes , a chest of drawers and a sofa to be delivered and assembled for my flat at Isle of Wight Every think was perfect the quality of the forniture was excellent Delivered on the day I choose Assembled as requested Very satisfied and definitely recommend this company
Reply from IW Furniture 2023-12-10
Dear Giuseppe, we're thrilled to hear you're pleased with our service and the quality of your furniture. Thank you for your kind words and your recommendation!
Carol Ballard
2023-12-08
Verified
Highly recommended Not only was IW Furniture cheaper than Dunelm, with Wayne delivering and building the bed it was so stress free. Highly recommend Wayne and IW Furniture.
Reply from IW Furniture 2023-12-09
Dear Carol, We truly appreciate your high recommendation! We're glad that Wayne provided a seamless experience for you. Looking forward to serving you again!
Lisa Taylor
2023-12-05
Excellent service Ordered bedroom furniture for new house. I asked if the delivery could be brought forward. Wayne brought the delivery forward to coincide with us collecting the keys for the new house. He erected the furniture whilst we were moving in. One of the items was damaged and he came back within a week to replace.
Reply from IW Furniture 2023-12-05
Hi Lisa, We're delighted to hear about your positive experience with our service. Your satisfaction is our priority. Thank you for your kind words! Best Wishes Wayne
Deb Milligan
2023-11-29
Verified
Furniture delivery Absolutely 5 star service from Wayne. Items I’d ordered were delivered bang on time and with a cheery smile and positive attitude. Extremely helpful service above & beyond. Would recommend highly!
Reply from IW Furniture 2023-12-01
Thank you Deb, thank you for your kind words! We're thrilled to hear you had such a positive experience with Wayne. Your recommendation means a lot to us.
Carmel Jones
2023-11-28
The chair was true to photo and delivered promptly.
Reply from IW Furniture 2023-11-28
Thank you for your feedback, Carmel. We're thrilled to hear that you're satisfied with your purchase and our prompt delivery.
David Dallender
2023-11-27
Verified
Good start good finish Wayne made the experience a really good one. The chest of drawers were just what was required> Highly recommended
Reply from IW Furniture 2023-11-27
David, thank you for your recommendation and for highlighting Wayne's work. We're thrilled the chest of drawers met your requirements!
Louise Goodall
2023-11-09
Great service, delivered on the day I requested. Love my dinning room table and chairs...thank you
Reply from IW Furniture 2023-11-27
Thank you Louise, we're delighted to hear you love your new dining room set. Thanks for your feedback on our service and delivery. Enjoy your meals!
Pauline Strain
2023-10-30
Bedroom furniture Efficient friendly service, furniture is great and assembly went really well.
Reply from IW Furniture 2023-11-27
Dear Pauline, We're thrilled to know you found our service efficient and friendly, and you're enjoying your new furniture. Thank you for your positive feedback! We hope to see you again soon. Best, The Team
Eileen Punter
2023-10-13
Excellent Service Having bought bedroom furniture before from Wayne at IW Furniture he was my 1st choice to go to for a new bed for my spare room and I was not disappointed. I found the bed I wanted straight away, I ordered it and it arrived 3 days later. The service and prices from IW Furniture is exceptional, and will always be My Go To Place first.
Reply from IW Furniture 2023-10-13
Dear Eileen, we're thrilled to hear that you had a great experience with us. Wayne and the IW Furniture team appreciate your loyalty. Looking forward to serving you again!
Joanne Lynds
Joanne Lynds
2023-09-11
recommends
fantastic service from start to finish! so helpful when I was asking lots of questions and got back to me so fast! it's so hard to find companies that deliver to the isle of wight, I was so happy when I came across IWfurniture on Facebook The process was so easy and delivered on time! Will definitely be ordering from you again and recommending you! thank you so much!! 😊
Reply from IW Furniture 2023-09-11
Thank you so much for your lovely recommendation. It’s always lovely to hear back from customers. We do our very best to give the best service. ❤️
Karen
2023-09-03
Great furniture and brilliant service Have bought many items from IW Furniture and all great quality and the service is brilliant. Would highly recommend.
Reply from IW Furniture 2023-09-03
Dear Karen, we're delighted to hear you enjoyed our furniture and service. Your recommendation is greatly appreciated. Thank you for choosing IW Furniture!
Sydney White
Sydney White
2023-08-04
Amazing experience. Wayne was brilliant and very accommodating with delivery and days! He came and built my entire bedroom set for me. I’m so pleased with the quality of the furniture and loved the range of options. Thank you Wayne! Will definitely use again for my second bedroom.
Reply from IW Furniture 2023-08-04
Thank you for your lovely Review. I look forward to helping you in the next bedroom.
Sandra
2023-08-03
Verified
Look no further, buy these! From the ease of looking at the range of the wardrobes on the website, through the ordering process, delivery and subsequent after sales. I can only thoroughly recommend Wayne and IW Furniture. Communication and customer service is key to any business and you can tell Wayne knows that. 100% recommendation of not only the process but the quality of the product too.
Reply from IW Furniture 2023-08-03
Dear Sandra, thank you for your remarkable feedback! We adore your endorsement and Wayne especially appreciates your kind words.
Valerie May Adamson
2023-07-25
Verified
Professional service. Wayne proved to be highly skilled and professional. He delivered and assembled our furniture promptly and effectively. We will recommend both the company and Wayne’s services; and look forward to a future collaboration.
Reply from IW Furniture 2023-07-25
Thank you for your kind words, Valerie! We're thrilled to hear that Wayne provided you with a professional and efficient service. We appreciate your recommendation and hope to work with you again in the future
Lisa Mckendrick
2023-07-21
Verified
Excellent service Excellent service, bed delivered and assembled, highly recommend
Reply from IW Furniture 2023-07-21
Thank you for your kind words and recommendation! We're glad that you had an excellent experience with our service.