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Reviews ( 102 )
2024.07.22
2024.07.22
| United Kingdom
Great furniture and prices and friendly First class service. Wayne will deliver to suit your timetable and offers assembly service!
2024.07.16
2024.07.16
| United Kingdom
I'll be back
Decided to buy a new chair, emailed to ask if it would need any assembly. virtually by return I received a reply complete with a PDF of the assembly instructions ( Very helpful )
Ordered it and Wayne delivered it on time and was helpful. I found a washer missing and emailed to ask where I could one from. Again no problem, email informed me they would send me one and they did. Excellent experience dealing with Wayne, and IW Furniture
Date of experience: 16 June, 2024
Date of experience: 16 June, 2024
2024.06.21
2024.06.21
| United Kingdom
Excellent service from the beginning!
Very quick assemble
Will definitely order again
So pleased with my wardrobe
Reply from IW Furniture
2024.06.21
Thank you so much, Mollie! We're thrilled to hear you're pleased with your wardrobe and our service. We look forward to serving you again!
2024.05.15
2024.05.15
| United Kingdom
3 door wardrobe and cabinets
Great service and very helpful
Reply from IW Furniture
2024.05.15
Thank you, Jake! We're thrilled you found our service helpful!
2024.05.03
2024.05.03
| United Kingdom
Excellent company lovely wardrobe & great service Thanks .
IW furniture are great - Wayne the managing Director was great from pre ordering to construction of the triple wardrobe.
We recieved it within a couple days of the delivery date to Isle of Wight when Wayne constructed it in good timing and a very profession manner.
Highly recommend this company.
Reply from IW Furniture
2024.05.03
Dear Cherry, thank you for your kind review. We're thrilled to hear you had a fantastic experience with Wayne and our service. Your recommendation means a lot to us.
2024.04.01
2024.04.01
| United Kingdom
Outstanding
Superb service from start to finish -
Got our wardrobes delivered - then when needed some help with an issue, Wayne helped out -
Re
Ordered some parts ( my error ) met me / to save time put together a couple of drawers in 3 seconds flat -
Perfect - highly recommend and will 100% use again
Reply from IW Furniture
2024.04.01
Dear Elliott,
Thank you for your awesome review. We're glad to hear about your excellent experience with our service and staff, especially Wayne. Your recommendation means so much to us! We look forward to working with you again.
2024.03.23
2024.03.23
| United Kingdom
Great service
Excellent service, excellent product. Ordered a few bits for bedroom furniture and we were very impressed.
Reply from IW Furniture
2024.03.23
Dear Kate,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our product and service.
Best, The Team
2024.03.16
2024.03.16
| United Kingdom
Very happy customer
Great service, great value, very happy with my recent purchase, responsive and professional service from Wayne, thank you very much.✨️✨️
Reply from IW Furniture
2024.03.16
Dear Martine, we're thrilled to hear about your positive experience! Thank you for highlighting Wayne's professionalism and our great service. We appreciate your support!
2024.03.16
2024.03.16
| United Kingdom
Really pleased
Very competitive price .....had looked around for a whole. Was delivered and assembled on day of choice. The wardrobe is extremely sturdy and excellent quality I wouldn't hesitate to recommend IW Furniture
Date of experience: 15 March, 2024
Date of experience: 15 March, 2024
Reply from IW Furniture
2024.03.16
Dear The Islander, we're thrilled that you're pleased with your wardrobe and our service! Thank you for recommending us and for your fantastic review.
2024.03.08
2024.03.08
| United Kingdom
Excellent personable, professional Service -Thankyou
Wayne was excellent, prompt responses to all the questions I had. We purchased 2 x wardrobes, a chest of drawers, and 2 x bedside cabinets on Saturday evening.
Bedroom is all furnished and in use now, in less than a week from placing an order.
Delivered on time and in good order. Will recommend IW to friends and family. Thank you
Reply from IW Furniture
2024.03.08
Dear Sakina,
We're thrilled Wayne provided excellent service and your order was processed smoothly. Thank you for recommending us! Enjoy your new furniture.
Best,
The Team
2024.03.08
2024.03.08
| United Kingdom
First class service
User friendly website, chat option was great to check stock was in. Great communication throughout, delivery date was as given.
Wardrobe and drawers are amazing really pleased with them and as described.
Delivery company were also first class too.
First class service so thank you.
Roz
Reply from IW Furniture
2024.03.08
Dear Roz,
We're delighted that you are pleased with your purchase and our service. Your kind words motivate us to strive for excellence. Thank you for choosing us!
2024.02.15
2024.02.15
| United Kingdom
Excellent customer service
Ordered a sofa and then 2 armchairs. Very efficient service both times. Thank you
Reply from IW Furniture
2024.02.15
Dear Alan,
We appreciate your kind words about our service. We're glad you enjoyed your experience and we look forward to assisting you in the future. Thank you!
2024.01.23
2024.01.23
| United Kingdom
Wardrobe delivered in excellent condition...
I ordered my wardrobe in the black Friday sale. However, as I was not yet in the property, I asked IW Furniture to store it until I moved in. Wayne was very accommodating with my request. I moved in on Friday, and I asked Wayne to deliver on Monday. Even when there was a landslip at Bonchurch, Wayne delivered on time. Thank you for a great experience. Will purchase again.
Date of experience: 11 December, 2023
Date of experience: 11 December, 2023
Reply from IW Furniture
2024.01.23
Dear James, we're overjoyed to hear about your positive experience. Wayne and the team thank you for your kind words. We look forward to assisting you with any future purchases. Safe travels in your new home!
2024.01.19
2024.01.19
| United Kingdom
Excellent goods and service!
Really pleased with my new furniture. Everything from purchase to assembly has been brilliant
Reply from IW Furniture
2024.01.19
Dear Pete, we're thrilled to hear that you're pleased with your new furniture and our service. Thank you for your kind feedback!
2023.12.10
2023.12.10
| United Kingdom
Verified
6 door wardrobe
Very happy with our 6 door wardrobe delivered and fitted as requested.
Would not hesitate to use again. Very helpful.
Date of experience: 07 December, 2023
Date of experience: 07 December, 2023
Reply from IW Furniture
2023.12.10
Dear Sarah,
We're thrilled to hear you're pleased with your 6 door wardrobe. Thank you for your kind words and we look forward to serving you again. All the best in your new home.
2023.12.10
2023.12.10
| United Kingdom
Beds
All fine thank you.
Date of experience: 09 December, 2023
Date of experience: 09 December, 2023
Reply from IW Furniture
2023.12.10
We're thrilled to hear everything was fine with your beds! Thank you for your support. We appreciate it!
2023.12.10
2023.12.10
| Italy
Verified
Wardrobes and a sofa
I ordered 2 wardrobes , a chest of drawers and a sofa to be delivered and assembled for my flat at Isle of Wight
Every think was perfect the quality of the forniture was excellent
Delivered on the day I choose
Assembled as requested
Very satisfied and definitely recommend this company
Reply from IW Furniture
2023.12.10
Dear Giuseppe, we're thrilled to hear you're pleased with our service and the quality of your furniture. Thank you for your kind words and your recommendation!
2023.12.08
2023.12.08
| United Kingdom
Verified
Highly recommended
Not only was IW Furniture cheaper than Dunelm, with Wayne delivering and building the bed it was so stress free.
Highly recommend Wayne and IW Furniture.
Date of experience: 24 November, 2023
Date of experience: 24 November, 2023
Reply from IW Furniture
2023.12.09
Dear Carol,
We truly appreciate your high recommendation! We're glad that Wayne provided a seamless experience for you. Looking forward to serving you again!
2023.12.05
2023.12.05
| United Kingdom
Excellent service
Ordered bedroom furniture for new house. I asked if the delivery could be brought forward. Wayne brought the delivery forward to coincide with us collecting the keys for the new house. He erected the furniture whilst we were moving in. One of the items was damaged and he came back within a week to replace.
Date of experience: 24 November, 2023
Date of experience: 24 November, 2023
Reply from IW Furniture
2023.12.05
Hi Lisa,
We're delighted to hear about your positive experience with our service. Your satisfaction is our priority. Thank you for your kind words!
Best Wishes
Wayne
2023.11.29
2023.11.29
| United Kingdom
Verified
Furniture delivery
Absolutely 5 star service from Wayne. Items I’d ordered were delivered bang on time and with a cheery smile and positive attitude. Extremely helpful service above & beyond. Would recommend highly!
Date of experience: 22 November, 2023
Date of experience: 22 November, 2023
Reply from IW Furniture
2023.12.01
Thank you Deb, thank you for your kind words! We're thrilled to hear you had such a positive experience with Wayne. Your recommendation means a lot to us.