While the quality of the doors we installed is high, the whole experience was bad. Measurements were taken wrong and it was a painful process, finally they realized they couldn't install the flynets and asked us to modify the walls to fit their mistakes. We end up getting our refund for the flynets and an incomplete product installed.
Reply from IRONCLAD STEEL INDUSTRIES LLC
2025.11.05
Hi Rafael, thank you for taking the time to share your feedback. We are glad to hear that you are satisfied with quality of the doors but we are truly sorry to learn that the installation process did not meet your expectations. We take serious action on customer service experience and your comment help us improve.
The screens were ordered through local supplier which didn’t match with the configuration of our doors however to make the product complete we will arrange a technical visit to resolve.
Thanks again for your honest review.
The screens were ordered through local supplier which didn’t match with the configuration of our doors however to make the product complete we will arrange a technical visit to resolve.
Thanks again for your honest review.