Invisalign

Invisalign Reviews

Average rating
3.0 | 75 reviews
Trustindex Verified Company
Invisalign
Write a review

Invisalign rating: 3.0 out of 5 from 75 reviews

Trustindex 3.0 | 75 total

Rating breakdown

26 pcs
11 pcs
2 pcs
6 pcs
30 pcs
Source filter

What customers say about Invisalign

Recent reviews

M
M 2025.01.02
Terrible from the start. Supposed to have a four month treatment. Over a year later and wearing my permanent liners everyday, my teeth are shifting. They were never completely straight and the dentist told me they never would be straight. However, that was the promise he gave before starting Invisalign.
Report
Jodene
Jodene 2024.12.18
I got Invisaligns and wore them for over a year with results far less than promised. My teeth are still crooked and I am still making payments. I would NEVER recommend these to anyone! Get regular braces, you will be much happier with the results.
Report
Charlotte
Charlotte 2024.12.17
This was the worst mistake. Money thrown out the window. After you are done, you have teeth and gums that are worse~never again. What a great scam. I tried canceling and of course, they don’t let you cancel. My teeth are in much worse shape now and the uncomfortable trays led to my gums bleeding. One should sue them and get money back as well as payment for the pain and discomfort.
Report
Miguel
Miguel 2024.12.11
Invisalign was a mistake - I did it during the pandemic and so their 5 year coverage period (short already) turned into 2... Six thousand dollars later I have worse teeth than what I started with, I didn't even get a set of retainers in the end just to try to keep my teeth from not moving back... The dentist even removed one of my canines because it wasn't "tracking" - so now I need to spend a lot more money to get that corrected because I have a colossal gap where that canine used to be.
Report
Alynn
Alynn 2024.11.30
We were convinced that these were great for a teenager as an alternative for braces. They were great during treatment but have no replacement WHEN your teen loses their last set of aligners. They have no customer service to speak with directly, no ability to order replacement directly forcing you to go back to your orthodontist. Which for us escalated the issue because their horrible service (DocBraces) are requiring us to start the process all over again requiring thousands of additional dollars. My son’s teeth are now moving and no one will help. A complete waste of time and money.
Report
Fida mughal
Fida mughal 2024.10.16
Invisalign
Date of experience: 04 November, 2023
Report
paul
paul 2024.09.01
Invisalign does a good job of straightening the top arch of teeth, and they do a good job of straightening the lower arc. But…they do not align the arcs. My bite is off on one side of my mouth, it is painful & extremely uncomfortable. When I mentioned this to my ortho, she was upset with my comment and all her associates backed away from me. I explained that my teeth were extremely sensitive and in pain all the time. This is one year after completing the regimen. She tried to convince me I was grinding my teeth and had TMJ, but I don’t. I tried to get her to fix it, she would not. I felt very mislead about the process. Invisalign wants you to believe it is easy but they do not tell you what you may experience and that once finished, you have painfully tight mouth guard after they put permanent wire retainers on the top & bottom. Never once was it mentioned I would have to get permanent wire retainers until I showed up for the appointment. I HATE these wires on my teeth! I stopped wearing the painfully tight retainers after one year when my DDS told me my teeth should be rooted properly.
Report
Ana
Ana 2024.08.10
Nightmare total regret. Only 9 months wearing Invisalign and it’s cause so much bone loss I need extractions at the front. My teeth were fine before. If someone said 5 million dollars or go back in time before invisalign I would go back to my old teeth! Don’t do it. It ruins your teeth!!
Report
Nancy
Nancy 2024.06.04
I am on week 33 of 99. I started with Invisalign at 60. My teeth have already straightened dramatically. My friends are already seeing an improvement. I just thought I would have my crocked teeth till the day I die. Unlike others, my crooked teeth didn't stop me from smiling big smiles. I always got compliments on my bright, contagious smile. Only through my teenage years it bothered me. I'm curious as to anyone else out there, how the change affected your sinuses and breathing. I know we hold a lot of emotions in our teeth and gums. I feel like my body is letting go of stored emotions in these areas. I have also been a mouth breather my whole life and I am having more moments of being able to breathe through my nose. I really have to work at this. My hope is that it becomes easy once my teeth are where they should be. I practice breathing habits to assist a change. Some days are easier than others and I get frustrated with my body when it doesn't work. My palate is very high before I started and my hope is that as my teeth straighten and my jaw expands that the palate will also drop making nasal breathing easier.
Report
Joshua Institute
Joshua Institute 2024.04.04
I feel cheated & ghosted I placed an order on the Invisalign website for a box of cleaning crystals & a case. The cleaning crystals box didn't have the amount of packets stated on the box. Very grimy & dishonest, especially for a medical company. I notified customer service & they said they would get back to me. They sent an email demanding the lot# & exp#. I provided this information and half a month later still no response from the company. I feel cheated & ghosted
Report
Sean
Sean 2023.11.08
My first scan gave me 19 sets, 21 total weeks, resulted in having to get another scan because my teeth ended up crooked. So I had to get another 19 sets, which came in about a month after the scan… After about 15 weeks into the new sets, my teeth were crooked again. So I had to get another scan and more sets. I have been waiting almost a month after the 3rd scan and meanwhile, my teeth are in the old set that doesn’t track correctly, getting more crooked. I regret ever getting Invisalign, and wish I hadn’t.
Report
Cristina
Cristina 2023.10.18
I'm on aligner 12 of 15. I can no longer close my teeth together or eat properly. My bottom front teeth are hitting my top front teeth. My molars no longer touch at all. As a result, my jaw joints are hurting. Invisalign didn't take into account my bite. While an orthodontist can adjust braces to correct your bite, Invisalign aligners are all made at the same time. There's no ability to adjust them. I had braces in the 1980s, but I did not continue wearing a retainer decades later. Invisalign was supposed to be a quick, easy fix to a mild problem. I now have a very serious problem to deal with. I wish I had never chosen Invisalign.
Report
Bianca
Bianca 2023.09.27
This is the biggest regret I have. I saved for years for Invisalign, like most, only to have weakened, discolored, and still misaligned teeth. The worse thing though is that following discontinuation of treatment, there is usually no provider that will help you going forward. There is an epidemic of abandonment in the field of orthodontics. They often will not even provide you with a basic cleaning and switching practices is not practical once treatment has commenced. The reality is this: even if you take care of your teeth 100% perfectly, they will convince you that you did not take proper care while in treatment when something does not go according to plan. Ultimately, the experience resulted in a huge lack of trust for the entire dental profession, as I was that patient whose natural teeth and gums were almost 'perfect' including my health. This is what Invisalign has caused and I wish I never knew what was happening to patients where greed and surgery takes priority over healthcare and preventative measures. InvisalignGo has many disadvantages and the risks outweigh the benefits. The product should be discontinued and there are high level court cases addressing this because individual patients cannot take this on: 1) The length of treatment prescribed is often too short i.e. 6 months (should be 2 years min so there is no root damage etc - teeth move SLOWLY). 2) Too many dentists are incompetent providers for the average ortho treatment. 3) Plastic trays are a huge waste environmentally and the pressure of removing and inserting is an interference in steady and constant force. 4) Teeth are not able to breathe and it affects salivation i.e. one may develop dry mouth and dental caries due to the appliance alone. 5) Attachments that are incorrectly etched to the teeth and used with Invisalign frequently damage enamel i.e. discoloration not because a patient doesn't brush. 6) Invisalign technicians when developing ClinChecks do not take buccal corridors and advanced facial aesthetics into consideration nor does the average provider - the informed consent document DOES NOT make patients aware of damage to the jaw bone that affect facial form and symmetry, speech/vocals, nasal cavity/sinuses, peripheral vision etc. 7) The posterior teeth are positioned in a way that make the face droop over time i.e. jowls, marionette lines and your back teeth were not meant to be placed like gears which causes increased attrition i.e. grinding and sharp edges. 8) It is too expensive to fix damage done and there is no legal recourse for malpractice should the treatment not meet even basic expectations 9) It has literally ruined many patients' lives including my own in more ways than just increasingly crooked teeth i.e. many will develop bone loss and TMJ pain that is permanent as an adult. Malocclusion of teeth also affect all your other organs including the heart and oxygen supply to the brain. It's not something that can be taken lightly, as it may result in premature death. It is a horrible product/experience and not an alternative to braces. If you have a mild case or crowding problem, then possibly however it's still extremely risky. I am still upset about it after many years and am still waiting for everything to heal. I've completely stopped going to any practice and gradually everything has improved. I'm studying a dental course so I can learn how to clean my own teeth. Yet, it's not ideal because I still need to have my teeth cleaned and checked professionally. Unfortunately, I keep getting rejected and it started with being rejected for cosmetic enhancements and then it went downhill from there.
Report
Joan
Joan 2023.09.22
My dentist sold me on Invisalign by discounting $1,000. Had me pay $6,850 up front. Then billed my insurance provider over $2,000. Total now is over $8,000. I would NOT have agreed. It was shady. Then they didn't tell me what Invisalign was. I thought I was getting traditional braces. I hated wearing these. The new sets had bits of plastic sticking out that tore up my gums. I quit wearing after set 17. And had 29 total sets to wear. If anyone is looking to do a class action suit, sign me up!
Report
Anonymous
Anonymous 2023.07.11
Towards the end of Invisalign treatment developed serious TMJ and facial pain. The orthodontist should have never recommend Invisalign to me who has history of tmj and bite issues. Please do research and do not get into Invisalign just because your dentist is selling it. Hope this review can help even one person from avoiding the pain. Also read **.
Report
Rosie
Rosie 2023.06.04
I have always taken really good care of my teeth. After Invisalign, I have 11 cavities. I have had 3 root canals but I need more. I'm in a lot of pain daily. I can't afford more root canals. I wish I would have known this before. I hope I can save at least one person from making this mistake.
Report
Marta
Marta 2023.03.31
I think Invisalign would be a much better option if there was an opportunity to switch dentists without financial penalty, with the assistance of invisalign, if the results weren't going the way you hoped. I got my invisalign done by a dentist who meant well and was otherwise an excellent dentist. My teeth were a little crowded at the front, both on the bottom and the top, but they looked OK. I was getting some chipping on my bottom teeth and it was difficult to get some of the crowded teeth clean, so I sought to straighten my teeth with invisalign. Sadly, the result broke my heart, even though the crowding was mostly addressed. Before invisalign I often heard I had a beautiful smile -- nobody ever complimented my smile after the invisalign. The teeth after invisalign looked more off centre than before and one front tooth still stuck out a little more than the rest - now that the teeth were straight, it looked like my teeth were facing a subtly different direction than my face. Also, whereas I used to be able to easily bite with both sides of molars before the invisalign, I now found my left lateral incisors hitting each other before my molars could connect on the left. I told my invisalign dentist I was experiencing all of this and conceded I am high strung and was really struggling to adapt to my new bite; she referenced my concession about being high strung and insisted it was all in my head. I begged her to continue with my treatment, and said I would pay more; she told me she thought I looked good, and she just didn't see what I was seeing, and gave me my final retainer. Invisalign may have a satisfaction guarantee, but how do you get it if your dentist disagrees with you? Why isn't there a communicated means for an independent result review from another dentist? And why oh why can't you go back and get things fixed after you pay for retainers? Invisalign needs to send information directly to patients re: their package and provide a contact, other than their original dentist, if they are not happy. Finally, after about 4 different consults, I found a dentist who did a 3D scan and agreed with all my observations -- she validated and showed me on her 3D scans that I now had an open bite and that my upper midline was off my natural centre; she worked with a different company, Suresmile, for a fix. 5 suresmile aligners later, I have a comfortable bite, the dominant tooth is less dominant, and the centre of my teeth looks closer to the centre of my face. I am getting one more set of aligners to make things even better, but if I had experienced the outcome I have after this little bit of suresmile from invisalign, I would never have been unhappy. I feel so relieved that I can fix the sadness caused by my invisalign. It's not free, but it's less than invisalign was, and worth every penny. I don't actually fault my original provider - you can only fix what you perceive - but I do fault invisalign for giving exclusive control to their provider, since the whole outcome depends so much on the provider's plan for the patient. They do a mock up of how your teeth will move and you sign off on that, but when they show you their preview, they show you how your teeth will look on their own, focusing on the dentist's view when you open your mouth, and don't show you how it will look on your face or tell you how it the bite will work.
Report
Michelle
Michelle 2023.02.02
The product didn't work for me. It took them only 3 months to send them. Then, the 3.5 month treatment (they sent 14 retainers which should've lasted 1 week each and also I was initially quoted as 2 months by my dentist) turned into 8 months without any result at all and with my superior teeth crooked (they weren't before, sadly). They are not invisible as they look grey and dirty all the time and also the dentist has to adjust your treatment to pull the teeth down and place rubber bands which involves cutting through the plastic which produces significant injuries to your mouth aside from the rubber bands jumping off and hurting your lips because the retainer is not meant for rubber bands as braces are. From the 50 people that spoke to, 100% said they had to reprint the retainers. Also, they smell bad as the plastic is low quality. One thing that is really helpful for you to know is that Invisalign does not guarantee results nor does your dentist and they are covered by the dental law which states that the dental practitioners only do what they can and thus covering themselves from any liability. The politics of this company are not to speak with the client directly so don't believe them when they say they give a guarantee. It will not be met because your dentist needs to agree to it and they won't - they will charge you again for it. I wasted a year with Invisalign - if I had chosen brackets my slightly two twisted teeth would've been fixed already. Now probably I won't have any chance again to fix my teeth as dental treatment requires one to stay in one place for years for it to work and I am a digital nomad. So disappointed and frustrated. Avoid this dishonest company.
Report
Jessica
Jessica 2022.12.05
I had traditional braces about 10 years ago. After my treatment (24 months) my teeth were absolutely perfect. I had many compliments and I was confident and happy with the outcome. Fast forward to ten years later I noticed my top teeth had slightly shifted. I went in to my dentist for a cleaning and noticed he started offering braces and Invisalign. I asked him which one he would recommend because my top teeth were shifting and were not as straight as they use to be. I was going for traditional braces, however my dentist recommended Invisalign. My dentist told me Invisalign would do just as good of a job as braces. I went ahead with the treatment. I was told I would only need about 6 months of treatment. When I did my X-rays and had my trays ordered I was told I would be doing express Invisalign and the treatment would be just a couple months. I received my trays and after my treatment was finished I didn’t notice any difference at all. I went to my appointment to pick up my retainer, and expressed to my dentist that I didn’t notice any difference and basically wasn’t happy. He told me he thought my teeth looked great and didn’t know what I was seeing that he didn’t see. I’m not a complainer, so I picked up my retainer and basically just didn’t know what else to say to make my dentist realize I wasn’t happy. I’ve had my retainer about 5 months now, I wear it 24/7 per my dentist instructions. After 6 months he said I can switch to wearing it only at nights. The reason I’m not a fan of Invisalign is because one, it didn’t do anything to my teeth to help straighten them out, secondly, the trays and my retainer have stained even following specific instructions on how to clean and maintain them. My retainer is stained yellow in the front, so while wearing it it makes my teeth look yellow and I’m embarrassed. I’ve used the Invisalign crystals, I’ve used peroxide, baking soda, you cannot get out any stains, once they have been stained. I brush my teeth 2-3 times a day, I never have had anything to drink that would stain my retainer, and you can’t eat with your retainer in, so I don’t know why my retainer is yellow in the front. I researched why Invisalign turns yellow and found out it could be just from your saliva. A waste of 2k, and now I’m going to go back to my original orthodontist and get my top braces put back on and get a original retainer.
Report
Shae
Shae 2022.11.05
My provider downgraded my Invisalign package from Comprehensive to Moderate AFTER I made my deposit. This means I was no longer eligible for unlimited rescans and refinements - but most importantly, it means I cannot switch to a competent provider. Invisalign allowed this request - I was never informed of this action. Invisalign's response is that I work with my provider - the problem IS my provider. But they continue to recommend this provider on THEIR site. My initial treatment was estimated to conclude within 8 months (15 aligners) - it has now been a total of 15 months and my bite is ruined and my smile is crooked. I paid nearly $5,000 to ruin my teeth with Invisalign. Traditional braces would have been more affordable and performed quickly - which I will likely need now anyway to fix my mouth. Thanks Invisalign!
Report

Frequently asked questions about Invisalign

How many reviews does Invisalign have?

Invisalign has 75 reviews on Trustindex, collected from Consumer Affairs and Trustindex.

What is Invisalign's average rating?

Invisalign is rated 3.0 out of 5 based on 75 reviews. 35% of reviewers gave five stars.

Are Invisalign reviews verified?

Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.

How do I write a review for Invisalign?

Use the "Write a review" button on this page to share your own experience with Invisalign.

Write a review for Invisalign

Write a review
Skyrocket Your Sales with Customer Reviews. No coding required.
Create a Free Account