The Pond - Ice Rink & Sports Complex

The Pond - Ice Rink & Sports Complex Reviews

Excellent rating
     
4.5 | 347 reviews
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The Pond - Ice Rink & Sports Complex
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4.5

| 347 total

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Dennis Gareau
Dennis Gareau 2026.05.02
     
Honestly, I was pretty surprised by the pricing. I saw they had open time after their cosmic skate from 8 PM to 1 AM, so I called to ask about just coming in as a single skater. I explained I’m just looking for quiet ice time to practice without a crowd. They told me it would be $310 for an hour, which feels like it’s priced as if I’m booking a private event or a full group party. It just doesn’t really make sense for someone who’s simply trying to practice and improve. I’m an adult, I’m 35, and I’m not looking for anything complicated—just reasonable ice time. Thanks anyway, but that pricing just isn’t realistic for me. I mean, after all something’s better than nothing
Reply from The Pond - Ice Rink & Sports Complex 2026.05.03
Dennis, this is an incredibly unfair review. Your ask was to use the entire ice rink for yourself, which requires us to cut the ice with a Zamboni before and after your private use, and on this occasion, we would have had to staff and keep the entire facility open for an extra hour. Please call any rink in the area to better understand the standard charge for a full sheet of private ice.

And to clarify further, we offer plenty of $14 public skates for you to practice at an extremely reasonable price. Most of our daytime public skates are very quiet. We invite you to join us for one of these options.
Yaakov Elbaz
Yaakov Elbaz 2026.04.05
     
Amazing place!! So nice and helpful!! We had a wonderful time!!
Matt Nolan
Matt Nolan 2026.04.02
     
Great place to play sports! Especially hockey or turf sports!
DARRYL DUTSCH
DARRYL DUTSCH 2026.03.23
     
A great place for birthday parties 🥳. You get skate rental and arcade tokens with pizza too!
Samantha
Samantha 2026.03.01
     
In from out of town for a game and this is by far the nicest rink we’ve been too in the 3 years of traveling for hockey. The building is warm, beyond clean, and so well maintained. Tons of accommodations and additional little attractions for teams, parents, families, kids, and “rink rats” 😃 (arcade, brand new beautiful party room, puck shooting room, etc.) Owner is hand-on, friendly, and obviously takes a lot of pride in her facility. Hope to play here again in the near future! Kudos to the owner for providing such a nice environment!
Lost Wookiee
Lost Wookiee 2026.02.09
     
Nice facility, heaters helped in the stands, venging machines and drinks available.
Lauren Duncan
Lauren Duncan 2026.01.19
     
Super nice wonderful owners so much to do. Love this place!
Lindsey Gura
Lindsey Gura 2026.01.18
     
Haven’t been here in years and my husband and I decided to bring our 2 year old.. this was the first and the last time. First of all, it cost us $50 for 1 hour to skate. My husband and I each had OUR OWN skates so we did not need to rent but were still charged full price.. they used to have discounted prices if you brought your own skates. Secondly, I think it’s crazy to charge the same price for a child who isn’t even going to be skating but pushed around on an apparatus that you also charge $10 for. You want to charge full price for my 2 year old fine,I think that’s crazy, but then you should at least include the push cars in the rental fee for kids that need them. Overall extremely disappointing and unfortunately not something we would spend that much money on ever again.
Reply from The Pond - Ice Rink & Sports Complex 2026.01.19
We continue to invest in premium, family friendly facilities, programs, and customer service as there are plenty of other bottom barrel options for those seeking the cheapest price possible. And all of our pricing is shown on our website www.ilovethepond.com as well as prior to participating in any of our premium programs.
Christine M
Christine M 2026.01.05
     
I took my almost 7 year old daughter to skate for the first time today. Having looked at pictures I was able to see that there were things that would assist her in staying up while starting out. Once there I discovered there are only TWO seals available for rent, which I would be happy to pay to rent but they were taken. They have roughly fabricated ‘walker’ apparatus that we were able to use. Major issue with that is there were literally 3 of those. People literally hovered around us the entire time, following us waiting for her to be done using it. I understand why they wouldn’t want a ton of those things on the ice but there should be way more available than THREE. Also, the arcade left much to be desired. There were almost as many games those were out of order as there were actually working. Your options were a shooting game, a race car game, a shooting game or 1 of several claw machines. Not very younger kid friendly but we’d already bought the tokens before we realized it wasn’t worth it.
Bishop Field
Bishop Field 2025.12.31
     
They have lots of space for ice skating and those who skate well and fast are not skating at the edges. I felt that made things safer.
Miranda Dennis
Miranda Dennis 2025.11.27
     
One of the nicest rinks I have visited! They have slightly heated seats and heaters that work in the stands!!!! I was way over dressed and appreciated being warm while watching hockey. Also the bathroom was decorated in tennis shoes and made the environment feel fun. They had nice furniture, a nice party room. It was a very welcoming environment!!
Reply from The Pond - Ice Rink & Sports Complex 2025.11.29
Thank you so much for taking the time to post the wonderful review and photos. There’s a lot more to come, including themed ice skating lighting for holidays and events such as Christmas, Easter and birthday parties. Best, Elisa & Jim
Sam Krill
Sam Krill 2025.11.19
     
The Pond is our family’s second home! We love everything about it! We have been here for 7 years. It’s amazing for developing hockey players!!! The Pond is also the BEST place for a birthday party!
Reply from The Pond - Ice Rink & Sports Complex 2025.11.29
Thank you for being a huge part of the Pond family! We love watching the Krill kids play hockey with the Geauga Maple Leafs, the best youth program in Cleveland, and participate is so many of our programs! Grateful, Elisa & Jim

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