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Reviews ( 10210 )
Rinad B.
2025.01.19
Verified
No customer service phone support
I had problems placing an order - I couldn't change the shade of the Try Before you buy foundation. No customer support available. I had to send an email and will wait at least 24-48 hours for a response and by then I will lose the discounted offer
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kathleen g.
2025.01.19
Verified
Terrific products
Always more than pleased with these products. They are outstanding!
Valerie P.
2025.01.19
Verified
Disappointed
Ordered this item did a 5 day trial out of the 14 day free trial. Makeup honestly not the greatest not what it was hyped up to be. Sent my products back canceled my auto replenish and still got charged $135 and no one to dispute this with! Really disappointed and still waiting for contact and a refund!
Karyn L.
2025.01.19
Verified
How can I review something I just ordered 5 min ago
I ordered product 5 minutes ago. All the potential upsell attempts were very irritating. I hope I don't regret this purchase.
Michelle T.
2025.01.18
Verified
Offered Me Free Shipping
I had left my cart on IL Makiage and didn't make a purchase. I checked my email later and found an email offer saying they added an offer to provide free shipping if I came back to purchase the product. I never received the free shipping once my CC was charged and I have had to write to the company twice about this. Very deceptive!
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Sheridan H.
2025.01.18
Verified
Smooth Sitewide Experience
I have wanted to try Il Makiage's foundation for a while and decided to go for it. Il Makiage made shopping on their website so easy! From taking their skin shade quiz to checkout, I found my (hopefully) perfect match! And even if this shade isn't the one for me, I can exchange it through their online portal with no hassle or fees. That to me is such a relief. It was so easy to find exactly what I wanted, can't wait for my package to arrive!
Sandra B.
2025.01.18
Verified
Last order from me
I ordered one item and the push for add one was on. I hit SKIP yet email shows I added a product. I love the products I've received so far but the sales method is too pushy. I'm sure I can find similar products without the pushy sales tactics and probably less pricey. Sad bc products are so good!
Sara U.
2025.01.18
Verified
I loved
I like how they treat to help you find your best product
Lidia M.
2025.01.18
Verified
Worthless!
It doesn't do anything extraordinarily. I can get another product that will provide the exact same results for like $10.
I need a label to return it, ASAP!
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Leslie B.
2025.01.18
Verified
Superb
This is a true game changer. The packaging is so nice. This came in a timely manner. Love the product. I would recommend.
Karen C.
2025.01.18
Verified
Not happy
I never subscribed for a free trial or that I wanted to continue buying your product. The color I did buy my one time order is not the correct color. You do not have a phone number to call just a long process of trying to return or to get a hold of anybody Not very good customer service.
Trish N.
2025.01.18
Verified
Beyond happy
I recently placed an order for foundation and concealer and accidentally entered the incorrect address. I emailed the company and it was addressed within minutes of my notification. In addition, I received a couple apologies from the company for my error. They also sent me a $20 discount on my next order. While awaiting my order to come, I received an email stating that the delivery is delayed, so they gave me another $15 off of a product on my next order.
I received my product and I am more than happy with the quality of the foundation and concealer. I have been trying multiple brands to find a foundation that doesn't highlight my 50-year-old wrinkles.
If you're considering ordering from this company, just do it. Chances are you're going to be as happy as I am.
T F.
2025.01.18
Verified
Initial Website Issues
When you first get onto the website its quite annoying to be greeted with "looks" first instead of places to find the products. I just want to go online and be able to more easily review the products but it feels like I'm going through so many photographs and what others are wearing, I just want to see the products.
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Lorisa M.
2025.01.18
Verified
Poor communication
It so hard to call and its automated call only
I was charged for 101$ for the free trials which i supposed to return because my face got irritated when i tried the il makiage
Before using the product my face is smooth when i tried this i got a little dark spot and seems becoming bigger
Not happy with this and more worst when il charged me right away and did not wait for my return
I am working and very busy at my work and trying to make my time to ship back the products font even wait until i send
I have contact number *******506
Or can you provide a number that i can call to solve this issue
Thank you for your understanding
Marcy W.
2025.01.17
Verified
Order friendly
The ordering was easy. However, when you get the offers after you placed your order for 20% off as I was scrolling through them, they picked one for me that I did not want. I was just looking. That is frustrating so I ended up spending more money than I wanted. Having said that I do love the products
Glenda G.
2025.01.17
Verified
Love IL Makiage!
I have been using the PowerFirm and Power redo cream for under my eyes and they get rid of my under eye bags and cover dark circles. I love all the products I have tried! The PowerFirm has lasted 4 months. It is great for firming neck, forehead and between the eyes.
Gaile B.
2025.01.17
Verified
FABULOUS!
Just had to restock with my foundation, concealer and powder. They are my must have's. As always ordering was a breeze.
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Brigitte R.
2025.01.17
Verified
Power redo
Think they put no filter instead
So wrong ordered I think
Trisha M.
2025.01.17
Verified
Site is easy to use and descriptions of products good
I love this site. The products are amazing. I get compliments on my skin a lot! The plumper gel is great have used for three years and my skin is glowing. Now a little older going to try the wrinkle cream. If it's anything like the plumper gel. I'll be very happy.
Sandra B.
2025.01.17
Verified
I don't want refills every four months
Not happy with refills being sent every four months