iDeal Auto Sales of Staten Island Reviews

Thank you, Abu, for sharing your wonderful experience! We're thrilled to hear that Tommy and Joose provided such outstanding assistance and made the process so smooth for you. Your kind words motivate our team to keep delivering the best service possible. It's great to know you felt comfortable every step of the way. If you ever need help with car financing in Staten Island, trade-ins, or anything else, don't hesitate to reach out.

Sincerely,
Michael Onions
General Manager

Thank you so much for your review! We’re thrilled to hear that you had a great experience with us. As a trusted car dealer in Staten Island, we strive to make every visit enjoyable, whether you're exploring used or certified pre-owned cars, considering a car trade-in, or looking for flexible car financing options. We hope to assist you again in the future!

Sincerely,
Michael Onions
General Manager

Thank you for taking the time to share your feedback. We take concerns like this very seriously.

At this time, we’re unable to identify your visit or transaction based on this review alone, and we certainly want the opportunity to understand what happened and address it properly. Transparency and professionalism are core values of our dealership, and we do not condone misleading or hidden information in any part of our process.

We respectfully invite you to contact our management team directly so we can review the details and work toward a resolution. You may reach us at [dealership phone/email] and reference this review.

We appreciate the opportunity to clarify and improve, and we hope to speak with you soon.

Hi Vasili, thank you for sharing your feedback. We’re genuinely sorry to hear about your frustration and appreciate you bringing this to our attention.

At iDeal Auto Sales of Staten Island, we strive to provide a transparent and professional experience for all customers purchasing used cars in Staten Island. In situations where a deal is canceled due to financing terms, deposits are handled in accordance with signed agreements and processing timelines. While refunds can occasionally take longer than expected due to banking and administrative procedures, our team does not intentionally withhold any customer funds.

We take concerns like this seriously and would like the opportunity to review your situation in detail and provide clarity. Please contact our management team directly so we can look into the status of your deposit and work toward a resolution.

Our goal is to maintain trust as a reputable used car dealership in Staten Island, and we value the chance to address any misunderstandings. We hope to connect with you soon and resolve this matter promptly.

Thank you for sharing your amazing experience with Michael K! We're thrilled to hear everything went efficiently and smoothly. Whether you're exploring Certified Pre-Owned Cars in Staten Island or need assistance with a Car Trade-in, we're always here to help. Hope to see you again soon!

Sincerely,
Michael Onions
General Manager

Thank you for your kind words and recommendation. We're thrilled to hear Christiana and Manny made your car leasing experience smooth and hassle-free. We constantly strive to provide professional and knowledgeable service, and feedback like yours is greatly appreciated. If you ever need assistance with car financing in Staten Island or exploring certified pre-owned cars, feel free to reach out. Enjoy your new car and thank you for choosing us!

Sincerely,
Michael Onions
General Manager

Thank you for your kind words and recommendation! We strive to provide a respectful and hassle-free experience for everyone looking for Certified Pre-Owned Cars or Used Cars in Staten Island. If you ever need help with Car Trade-In services or Car Financing, feel free to reach out. We truly appreciate your support!

Sincerely,
Michael Onions
General Manager

Thank you for sharing your experience! We're delighted to hear that our team made the process smooth and enjoyable for you. It’s great to know you’re loving your new Infiniti QX50 Sport. If you ever need assistance in the future, whether with car financing or trade-ins, feel free to reach out. We truly appreciate your recommendation and look forward to assisting you again!

Sincerely,
Michael Onions
General Manager

We’re genuinely sorry for the frustration and inconvenience you experienced, especially after making a long drive. We understand how disappointing it is when a vehicle you were interested in sells before you arrive.

Used vehicle inventory can change very quickly, and unfortunately the vehicle you inquired about was sold prior to your arrival. That said, we recognize that our communication should have been clearer, and for that we apologize. There was no intent to mislead or perform a bait-and-switch.

Our team did attempt to present alternative options, but we understand they did not meet your budget or expectations. There is absolutely no obligation to purchase, and we respect your decision.

We value transparency and customer trust, and we take feedback like this seriously so we can improve our processes moving forward. If you would like to discuss this further or feel there was a misunderstanding, we invite you to contact us directly so we can address it properly.

We wish you the best of luck in your vehicle search.

Thank you so much for sharing your experience with us! We’re thrilled to hear that Christiana and I were able to help you find the right vehicle and make the process smooth. Your kind words mean a lot, and we’re glad we could turn a challenging situation around for you. If you ever need assistance with car trade-ins, financing, or anything else in Staten Island, don’t hesitate to reach out.

Sincerely,
Michael Onions
General Manager

We're sorry to hear about your experience. We strive to offer fair and transparent evaluations for all car trade-ins in Staten Island. Please contact us at (718) 898-8618 directly so we can address this matter directly and find a solution for you. Your feedback is valuable and helps us improve.

Sincerely,
Michael Onions
General Manager

Thank you! We’re thrilled to hear Michael K was able to assist you and your son in finding great deals. Providing excellent service and quality deals on both new and certified pre-owned cars in Staten Island is always our goal. If you ever need assistance with car trade-ins, financing, or anything else, don’t hesitate to reach out. We appreciate your support and look forward to helping you again in the future!

Sincerely,
Michael Onions
General Manager

Thank you for sharing your positive experience! We're thrilled Michael K was able to assist you in finding a great car at a competitive price. Making the car buying process easy and enjoyable is what we strive for. Wishing you many happy miles with your new vehicle, and we’ll be here for any future needs, whether it’s Car Financing, Car Trade-in, or exploring Certified Pre-Owned Cars in Staten Island.

Sincerely,
Michael Onions
General Manager

Thank you for sharing your experience! We’re thrilled Michael K could assist you and make the process enjoyable. If you ever need assistance with Certified Pre-Owned Cars, Car Trade-in, or Car Financing in Staten Island, feel free to reach out. We truly appreciate your recommendation and look forward to helping you again in the future!

Sincerely,
Michael Onions
General Manager

Thank you for your positive review! We're thrilled to see your satisfaction. Should you need assistance with certified pre-owned cars in Staten Island, car trade-in, or car financing, feel free to reach out. We strive to be the best car dealer in Staten Island and look forward to serving you again.

Sincerely,
Michael Onions
General Manager