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Reviews ( 1548 )
Diane Kowalski
2025.06.21
Curtis was seemed very knowledgeable and was extremely polite.
biswanath sinha
2025.06.21
Very courteous technician who inspected & explained all aspects of the inspection.
Anthony Junior
2025.06.20
Save your money!! Their service was double the quote of Mitsubishi-certified companies to install a 2-indoor handler mini-split heat pump unit. They quoted me a "discounted price of $19,000!" I paid a Mitsubishi-certified company $10,000 for the job. I asked that the estimate be itemized because I know the price for the equipment is $6,000 to $7,000. The estimator, Darnell Scott, told me it was illegal to itemize the bill under federal and state law. This was a lie! It is practiced by shady operations not to itemize bills, but it is not illegal. I hate liars and would never do business with this company.
Michael Bonheim
2025.06.20
Curtis arrived first thing this morning and quickly diagnosed the failed undersized breaker fuse. He had correct replacements on his truck and immediately returned the unit to service. Curtis then verified the other units were operating efficiently. Curtis is very knowledgeable and professional. He is an excellent communicator and relates very well to is customers.
Hello Michael, thank you for the review. We were happy to hear you are satisfied with the repair. Our goal is to provide the best service possible, and we appreciate the feedback to help ensure we continually strive to do just that.
Christopher Davis
2025.06.20
Kyle from Michael Bonsby HVAC is always professional and delivers great quality work. He explains any issues in a way that’s easy to understand and makes sure everything is fixed the right way. I appreciate the service and highly recommend.
Thank you for your kind words! It’s wonderful to hear that Kyle provided you with professional and high-quality service. Clear communication is key, and we're glad he was able to explain everything thoroughly. Your recommendation means a lot to us!
earlRussell Clark
2025.06.20
Courteous, knowledgeable, will hire him without hesitation and/or work along beside him. Pleasant 5+ star experience will use Michael Bonsby HVAC again. Thanks Mr. Curtis Jackson.
Thank you for your fantastic review! We're so glad to hear you had a pleasant experience with Curtis Jackson. Your kind words about our team's knowledge and courtesy truly mean a lot. We appreciate your support and look forward to being there for you again in the future!
Jack Downer
2025.06.19
Thank you for the rating! We appreciate your support and are glad you had a positive experience with us.
Muhammad Shaheen
2025.06.18
He didn't use any equipment to check
The system He just took a picture
And told me we don't sell R22
Thank you for sharing your feedback. It’s concerning to hear that your experience did not meet your expectations. We strive for thoroughness and professionalism in our assessments, and we appreciate your input as it helps us improve. If you’d like to discuss this further, please reach out to us directly.
ogunjinmi1
2025.06.18
Oscar was very helpful. He shared solutions that no other plumber raised.
Thank you for the wonderful feedback! It's great to hear that Oscar was able to provide you with unique solutions that made a difference. We truly appreciate your support and look forward to assisting you again.
Terri Dykes
2025.06.18
I have confidence that De’Andrew knew what he was doing. And he went above and beyond the immediate problem. I will be specifically asking for him next time. Thank you
Thank you for your wonderful feedback! It’s great to hear that De’Andrew provided you with such confident and exceptional service. We appreciate your support and look forward to the opportunity to assist you again.
Kathleen Marchessault
2025.06.18
Felix was professional, courteous and very friendly. He was here about 30-45 minutes maintaining both furnace and AV and installed a new filter. He explained everything he did plus took photos. Im very pleased with his service and would definitely recommend this business.
Glad to hear that you are happy with our services! Thank you for taking the time to review us!!
Mindy Dullea
2025.06.18
Quick, efficient and helpful
Thank you for your kind words, Mindy! It's great to hear that you found our service quick, efficient, and helpful. We appreciate your feedback and hope you have a wonderful day!
Susan Spatcher
2025.06.18
Felix was on time as usual. He diagnosed the issue with my whole house humidifier after doing a thorough check.
He was very patient answering my questions and explaining my options and price for replacing my solenoid. Looking forward to his return when he fixes my humidifier.
Thank you for your wonderful feedback, Susan! It's great to hear that Felix provided thorough and patient service while diagnosing your humidifier issue. We appreciate your trust in us and look forward to assisting you with the repair. Your satisfaction is important to us!
Jen Senold
2025.06.17
Kevin D. and his apprentice August did an excellent job replacing our water heater. I was curious and watched the whole process and Kevin patiently and kindly answered all of my layman’s questions. Removing the old water heater was difficult due to the location, but Kevin and August did a great job of “McGuyvering” the situation. They were done much faster than I (and they) expected - 90 minutes. They cleaned up thoroughly and made sure I understood how the new heater operated. Would highly recommend.
Thank you for sharing your experience! It's great to hear that Kevin and August provided such excellent service while replacing your water heater. Their willingness to answer your questions and tackle the challenges of the installation speaks volumes about their dedication. We appreciate your recommendation and hope you enjoy your new water heater!
Majid Masoudpour
2025.06.17
I called Michael Bonsby HVAC, Plumbing and electrical to get an estimate to install EV charger and trouble shoot a socket and dishwasher outlet. A person by the name of Brian Gehle came to my house and gave me estimate for both EV installation and trouble shooting, we agreed on the price for both EV charger installation and trouble shooting. Two weeks after when they came and install EV charger, and fix the socket and dishwasher GFI outlet, they charge me $265 for GFI. I called Brian to explain it to me, he said $265 is for GFI and trouble shooting, I said I already paid for trouble shooting, he did not want to accept it. Today I called their office to have someone to explain it to me, unfortunately all are the same. I do not recommend this company to anyone, they are unprofessional, dishonest, rude, and unreasonable.
Thank you for sharing your experience, Majid. We're sorry to hear about the issues you encountered with your recent service. It's important to us that our customers feel satisfied and valued, and we regret that this was not your experience. Your feedback regarding communication and clarity is noted and will be addressed. We appreciate you bringing this to our attention.
Iam Ithink
2025.06.17
Hi Michael,
Kyle has been servicing my home for several years. He is always friendly, professional and does a great job of communicating any issues, recommending service and associated costs. I was very glad to find out he will continue servicing my home through your company.
Thank you for your kind words! It’s wonderful to hear that Kyle has consistently provided you with friendly and professional service over the years. We’re glad to have him on our team and appreciate your trust in us to continue taking care of your home. Your feedback means a lot!
Nate Rehl
2025.06.16
De'Andrew recently serviced our HVAC system for the semi-annual maintenance process. He was very efficient and polite as always. Explained the overall evaluation of the system, which he provided verbally and in a subsequent email. No issues with the service, great job.
Greetings Nate! Thanks so much for leaving us a 5 star review. So glad to hear that our techs did such an outstanding job. Thank you so much for choosing IAQ Medics for your home comfort needs. Have a great day!
Heidi Thorpe
2025.06.16
We have used IAQ Medics since their beginning, following Dario from his previous position. The company is top notch, they installed an entire dual zone HVAC system in 2012 and have maintained it ever since. The service people are always prompt, reliable and professional.
Thank you for years of being a great customer! We will always be there to provide your HVAC maintenance!
Carmen Singh
2025.06.16
Felix was punctual, polite, and very professional
Thank you for your wonderful feedback! It's great to hear that Felix made a positive impression with his punctuality and professionalism. We appreciate you taking the time to share your experience!
Basma Rayess
2025.06.15
Thank you for your 5 STAR REVIEW of our air conditioning services!