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Reviews ( 285 )
Itay Snof
2025.06.27
Very pleased with the service and the technical was excellent
Rafi was on top of everything and make sure the service we get the best
He did show up on time and explained all the works that need to be done
He cleaned and show us photos
Very happy to recommend them to anyone
Mary Anne Anderson
2025.05.09
The service men were so capable, explained why they would do and their findings afterwards. We were able to have photos as related to the work. We would highly recommend HSR
Reply from HSR Home Service
2025.05.28
Thank you, Mary Anne! We're so glad to hear you had a great experience. It's wonderful to know our team kept you informed throughout the process. Your recommendation means a lot to us!
Cindy
2025.05.06
Reply from HSR Home Service
2025.05.28
Thank you, Cindy, for your positive feedback! We're thrilled you had a great experience. Your support means a lot to us, and we look forward to serving you again!
Joseph Bourque
2025.02.18
Did a good job. Friendly and efficient.
Reply from HSR Home Service
2025.05.07
Thank you, Joseph! We're glad to hear you had a positive experience with our friendly and efficient team. We appreciate your feedback!
tq ad
2025.02.14
We recently moved into a house built in the 1950's, and unfortunately found that the ducts below our house had multiple leaks and rodent droppings. I obtained bids from several contractors, and ended up working with HSR. All of the team members (office staff, Sam (the guy who came to our house to give the estimate), Rafi (he was the phone contact who was very good with following through with setting up appts and the actual project), and installers (Fernando and others)) were friendly, prompt, knowledgeable, and timely. I was also impressed with their reasonable pricing with the extensive project. i also had them clean our two furnaces. The installers were excellent and friendly and managed to complete the replacement of 13 registers and ducts in less than two days as well as cleaning the furnaces. I also give a lot of credit to Fernando and the installers who had to work in a small crawl space beneath our house. I highly recommend their duct work services and I appreciate all their efforts.
Reply from HSR Home Service
2025.05.07
Thank you so much for sharing your detailed experience! We're thrilled to hear that our team could address your needs efficiently and professionally. Your kind words mean a lot, and we’re glad we could help make your home comfortable.
Duncan Dwelle
2024.12.08
professional, thorough, polite, friendly
Reply from HSR Home Service
2025.02.14
Thank you, Duncan! We're truly pleased to hear about your positive experience. Your feedback encourages us to continue delivering the best service possible.
AQL
2024.11.24
As always, HSR did a thorough and professional job. I can rely on them to arrive at the scheduled time and get the job done. Rafi has let me know when my gutters need repair and he has found the least expensive ways to solve any issues. I highly recommend him and this service.
Reply from HSR Home Service
2024.12.07
Thank you, AQL, for your kind words. We're delighted to hear that Rafi consistently meets your expectations and helps with cost-effective solutions. Your recommendation is invaluable to us. We look forward to serving you again!
Jeffery Fikes
2024.10.28
Great customer service!
Reply from HSR Home Service
2024.12.07
Thank you, Jeffery! We're thrilled to hear you had a great experience with our customer service. Your feedback means a lot to us.
Steve Land
2024.09.16
Amazing job! Quick and thorough. Took pictures to show every step of the process. Very impressed!
Reply from HSR Home Service
2024.09.17
Thank you, Steve! We're thrilled to hear you appreciated our detailed process and updates. Your satisfaction means a lot to us. Let us know if there's anything else we can do for you!
Selena
2024.03.26
Rafi and his team did a dryer vent cleaning service for us. Excellent customer service! Highly recommend.
Reply from HSR Home Service
2024.03.27
Dear Selena, thank you for your endorsement and recognizing Rafi's teamwork. We're thrilled to have provided excellent service. We look forward to serving you again.
Sandy
2024.01.26
Very happy with our new gutters. Nice working with Diamond certified company that cares about doing quality work and customer satisfaction.
Reply from HSR Home Service
2024.03.23
Dear Sandy,
We're delighted to know you're pleased with your new gutters. Customer satisfaction is our top priority. Thanks for your positive words!
Mary Langevin
2023.11.03
Reply from HSR Home Service
2024.03.23
Dear Mary,
Thank you for your feedback! We're glad you're satisfied with our service. Your support is much appreciated.
Best regards.
Aileen Bandong
2023.10.10
Rafi and his team took awesome work on my dyer vent. Now my dyer works well and we can prevent fire. Highly recommended!!!
Reply from HSR Home Service
2024.03.23
Dear Aileen, we're delighted to hear that Rafi and his team did an excellent job on your dryer vent. Thanks for the high recommendation!
RAY MUSCAT
2023.08.08
Reply from HSR Home Service
2023.10.11
Thank you very much Ray
Greatly appreciated
Christopher J.
2023.07.06
Verified
Very good work. We had previously had restoration work done in the crawl space of our house, which included cleanup from a leaking drain line as well as removal of mold. We wanted to have the air ducts cleaned and sanitized prior to starting our air conditioning after the restoration work was complete. They used a pet safe sanitizer in, however, we have a parrot, which can be very sensitive to any chemical. The supervisor was aware that birds have a small rapid respiratory system and recommended taking him out of the house until the work was complete. It was reassuring that he had this type of knowledge. Overall, great work they were very responsive to the situation we had at the time.
Reply from HSR Home Service
2024.03.23
Thank you, Christopher, for sharing your experience. We're happy to hear that our attentive service met your needs. Ensuring the safety of your whole family, parrots included, is our priority!
Richard Seaman
2023.06.07
The technician Mike cleaned the clothes dryer vent. Mike was very professional, thorough, quick, and friendly. I am completely satisfied with a job well done.
Reply from HSR Home Service
2024.03.23
Dear Richard, we're glad to hear your satisfaction with Mike's service. We appreciate your positive feedback and look forward to assisting you further!
Chris Pennello
2023.06.06
Mike came by to clean out our gutters. He was polite and professional, and did great work. Rafi coordinated over the phone and was great too.
Reply from HSR Home Service
2024.03.23
Dear Chris, we're delighted to hear about your positive experience with Mike and Rafi. Their professionalism is something we're proud of. We appreciate your feedback!
konstantin sidorov
2023.06.01
Reply from HSR Home Service
2024.03.23
Dear Konstantin, thank you for taking the time to leave a review. We always strive to provide top quality service. Your feedback is greatly appreciated. Best regards.
Vickie G.
2023.05.02
Verified
After postponing twice they never showed up to clean gutters but keep billing me for the service. Very frustrating. I have called, texted and emailed with no response.
Reply from HSR Home Service
2024.03.23
Dear Vickie, we deeply apologize for the inconvenience experienced. Your satisfaction is our priority. Please reach out to our customer service for immediate assistance with this issue.
Michelle LaHonta
2023.04.10
Professional and fast! Very friendly staff
Reply from HSR Home Service
2024.03.23
Dear Michelle,
We are delighted to hear you found our service professional and fast! Your kind words on our staff mean a lot!