Hotel Complimentary Products Ltd | Luxury Hotel Toiletries Supplier Reviews

Megan Spicer was very helpful with my small order. Would definitely recommend HCP. If o need anything else I’ll be back.

Hard working lads here

I love there Elsyl conditioner. Tried it in a hotel and it is an awesome product.

We (maluth lodge guest accommodation) have used this company a few times for toiletries. they bare a fabulous group to work with always polite and accommodating. will continue to use them. Thanks

I placed an order online for our small hotel as the selection seemed good , the only confirmation I received from there side is an email from world pay when I made the order nothing else . No more information provided . Then I called to find out and was told it will be latest Tuesday via DPD and it’s Tuesday today and I called back as still haven’t received the products but lovely Ashley lied straight away and put the blame on DPD and said that the parcel is rerouted and they have nothing to do with it ,wasn’t even ready to take the feedback all this while DPD haven’t even received it on there end. I tried to contact again then they wouldn’t pick up the phone . So be careful while placing your orders via this company . I am stuck with these people who lacks professionalism and customer service and choose to lie rather than accepting mistakes.

I've been working with Dion for a couple of years now, and five stars seems not to be enough. Keep up the good job HCP.

We have started the project a few months ago and it’s been a pleasure working with Dion at HCP. Proactive customer engagement, creativity, good communication, attention to our requirements that we've received are much appreciated. We will definitely continue our business relationship with HCP in the future. Victoria Skrebneva and Sylvia Turner ScentElite Ltd