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Reviews ( 282 )
F P
2024.02.16
Reply from Hook Norton Veterinary Group
2024.02.16
Thank you for your review!
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Jonathan Nicholls
2024.02.16
Professional and friendly.
Reply from Hook Norton Veterinary Group
2024.02.16
Thank you for your review Johnathan. We really appreciate it. Many thanks, HNVG.
Lexy Pinks
2024.02.05
Reply from Hook Norton Veterinary Group
2024.02.05
Thank you for your review!
Jan Taylor
2023.12.27
Great customer service. Lovely staff
Reply from Hook Norton Veterinary Group
2023.12.27
Thank you for your lovely review Jan, we appreciate it! HNVG 😁
jackthemilkmaid667
2023.12.27
As always a brilliant veterinary practice, we have two cats, one is partially feral and is terrified of the carrier. We've done two visits with her and she's been shockingly calm both times and is warming up to the carrier after these positive experiences. Our other cat has also made massive headway with slowing his kidney disease after several recommendations. Great bedside manner and lovely people!
Reply from Hook Norton Veterinary Group
2024.02.16
Thank you so much for your review, we really appreciate it. Many thanks, HNVG
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John Curtis
2023.12.13
Reply from Hook Norton Veterinary Group
2023.12.13
Thank you for your review John, we really appreciate it. Merry Christmas! 🎅
Martin Cramer
2023.12.01
Reply from Hook Norton Veterinary Group
2023.12.01
Thank you for your review Martin, our team really appreciate it. HNVG
Linda Hricko
2023.11.03
Reply from Hook Norton Veterinary Group
2023.11.03
Thank you for your review Linda, we appreciate it! HNVG 😊
Tracey Gardner
2023.10.12
Lovely vets but I did get over charged but was soon rectified when I questioned it thank you for looking after my dog so well
Reply from Hook Norton Veterinary Group
2023.10.13
Thank you for your review Tracey. We would encourage anyone with a query to contact us, so thank you for reaching out. We endeavour to rectify any errors as quickly as possible. Many thanks, HNVG.
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Natalie Ward
2023.10.12
Fantastic vets they treat our small animals, horses and farm animals
Reply from Hook Norton Veterinary Group
2023.10.13
Thank you for your review Natalie, we really appreciate it. Have a great day. Many thanks, HNVG.
Elke Pollet
2023.09.23
A dog emergency handled with great care and compassion.
Reply from Hook Norton Veterinary Group
2023.10.13
Many thanks for your review Elke, we always endeavour to treat every animal with care and compassion. Have a lovely day. Many thanks, HNVG.
Johan Begyn
2023.09.23
Very helpful with Spike. Thanks for the (emergency) intervention. Nice team.👏
Reply from Hook Norton Veterinary Group
2023.10.13
Thank you for your review Johan! 😊
Sammie Humberstone
2023.09.23
Unfortunately my cat got into a fight and needed a small surgery but everyone I met was lovely and very welcoming and George was looked after impeccably. The waiting room is a little drab and only one seat in the tiny cat area but apart from that I'd definitely recommend
Reply from Hook Norton Veterinary Group
2023.10.13
Thank you for your review Sammie, we really appreciate all feedback. We will look into the waiting room facilities.
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Isaac Mileham
2023.09.22
Reply from Hook Norton Veterinary Group
2023.10.13
Thank you for your review Isaac!
clare wootton
2023.09.08
Reply from Hook Norton Veterinary Group
2023.09.08
Thank you for your review, we really appreciate it! 😊
James Drury
2023.09.03
Such friendly staff
Reply from Hook Norton Veterinary Group
2023.09.03
Thank you for your review James! 😊
Kaz Panting
2023.08.07
Reply from Hook Norton Veterinary Group
2023.08.07
Thank you for the review! 😊
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Robert Grigsby
2023.07.31
Great friendly help for a last minute vet appointment. Really nice staff looked after our cat well.
Reply from Hook Norton Veterinary Group
2023.07.31
Thank you for your review Robert, glad we could help. Have a good evening 😊 HNVG.
Maz Woods
2023.07.24
Can’t Thank Tom enough for his support recently with my pony.
Reply from Hook Norton Veterinary Group
2023.07.25
Maz, thank you for your review, we really appreciate it, and will pass your message back to Tom. Many thanks, HNVG
susie medcalf
2023.07.23
Had a lovely new vet called John. As well as going in for routine vaccinations he took time to discuss solutions to my dogs fear of fireworks.
Reply from Hook Norton Veterinary Group
2023.07.24
Hi Susie, thank you for your review. We'll pass your feedback back to John, and if you would like to discuss fireworks further please let us know. Vicki, our behavourist is also fantastic if John is not available. Many thanks, HNVG.