Homestore Ipswich

Homestore Ipswich Reviews

Excellent rating
4.9
75 reviews Verified
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Reviews (75)
Alistair White
Alistair White
2024.04.08
Never less than a positive experience whenever I visit Homestore Ipswich, at any time of day or night! Staff unfailingly friendly, welcoming, efficient and helpful; convenient location; buildings bright, tidy and clean, whatever the hour; all the surrounding support is there to make the process of shifting and storing stuff as easy as possible (lifts, trolleys, good lighting, cover from the weather, security). All on very competitive terms. In all honesty, I would find it hard to fault anything about the service I have had, and would unfailingly recommend Homestore Ipswich to anyone.
Reply from Homestore Ipswich 2024.04.12
Thank you so much Alistair we really appreciate you taking time to leave such a wonderful review for us. We are pleased that we have been able to help. Best Wishes Sarah and Nicky
Maria C
Maria C
2023.12.06
To assist with our house move from Essex to Suffolk, we stumbled across Home Store Self Storage, via google. Our initial telephone conversation followed a visit to the facility where i met with Nicky on Reception, she was extremely courteous and very helpful and guided me through the available size units, relevant discounted rates, access codes, lift call and paper work. i was extremely impressed with the service offered, and pleasantly surprised at this well maintained, clean and tidy facility. Of particular note, there was a vending machine, which served me well as i had travelled a distance. In addition, the washrooms were absolutely immaculate, it was clear this company cared about its customer experience. I wouldn't hesitate to recommend Home Store Storage to friends & family if and when need arises.
Reply from Homestore Ipswich 2023.12.11
Maria, thank you! We are so pleased that we could be of assistance to you and are just a phone call away if you need any help. It really means a lot to us when customers such as yourself take the time to write a review. Thank you again and best wishes from Nicky and Sarah
Kevin Edwards
Kevin Edwards
2023.11.27
Reply from Homestore Ipswich 2023.11.29
Thank you Kevin, we really appreciate the 5 star rating. Glad everything has been great!
Ian WG
Ian WG
2023.11.25
Always a friendly and helpful service
Reply from Homestore Ipswich 2023.11.29
Thank you Ian. We are really pleased to help.
Beverley Pope
Beverley Pope
2023.10.16
Nicky was so helpful with our initial enquiries. Sarah completed our booking on-site and dealt patiently with us changing our mind on unit size. Love that we can access the unit 24/7 - especially as our movers were driving 5 hours to get here. Also the flexibility of timeframes. Definitely recommended.
Reply from Homestore Ipswich 2023.10.20
Thank you so much Beverley for your kind review. We have been pleased to help. Best Wishes Nicky and Sarah
Annie butler
Annie butler
2023.07.13
Nicky and Sarah are so welcoming and friendly- their support and service was great, they spent a lot of time showing me around and going through all the options with me which was a massive help! The storage unit is a great size and price.
Reply from Homestore Ipswich 2023.07.21
Thank you so much Annie, we have been pleased to help and glad that we were able to find the right unit for you. See you soon, Best Wishes Nicky and Sarah
Annette O'Donnell
Annette O'Donnell
2023.06.28
What a pleasure to deal with Homestore Self Storage in Ipswich! Nicky took the time to explain the options and made the process really easy. On moving in day I requested a smaller unit and Sarah sorted this out instantly, even although I had committed to a larger unit. The premises are spotless, access is very simple and the staff are so friendly. I really recommend making use of their services. Thanks Homestore Self Storage!
Reply from Homestore Ipswich 2023.06.30
Thank you Annette, we are so pleased that we have been able to help and were able to find you the right unit for your exact needs. Thank you again for the review. Best Wishes Sarah and Nicky
martyn rouse
martyn rouse
2023.06.15
Our choice to use HomeStore was because we'd used them before. As last time, Sarah gave us the time to show us potential sizes of unit & quoted us the prices. Our 100ftsq unit is perfect for an 8 week hire. With their friendly approach, access 24/7 and choice of units, it was straight forward to stay with HomeStore.
Reply from Homestore Ipswich 2023.06.16
Hi Martyn, Thank you so much for the 5 star review. It's been my pleasue to help again. Best Wishes Sarah and Nicky
Denzil Newman
Denzil Newman
2023.06.11
Really well placed, super friendly. Helped with zero notice at the end of the day.
Reply from Homestore Ipswich 2023.06.14
Thank you for the review, we were pleased to be able to help.
Richard Stewart
Richard Stewart
2023.06.01
Had to make a last minute booking at the unit and Sarah Bliss was excellent with her customer care and professionalism. Very highly recommended all round.
Reply from Homestore Ipswich 2023.06.14
Thank you so much Richard, I was pleased to help, even at short notice. Best Wishes Sarah
Ron dalton
Ron dalton
2023.05.05
Ann Snowdon
Ann Snowdon
2023.01.17
Reply from Homestore Ipswich 2023.01.18
Thank you Ann, please let us know if we can help further at anytime. Best Wishes Sarah & Nicky
Dane Forbes
Dane Forbes
2022.12.16
24 hr access, easy to sign up and use, staff are lovely.
Reply from Homestore Ipswich 2023.01.18
We really appreciate your feedback and are pleased that we have been able to help!
Joanna Jameson
Joanna Jameson
2022.11.07
Very friendly and helpful. Facilities are well looked after and secure. Great staff.
Reply from Homestore Ipswich 2022.11.16
Thank you for the lovely 5* review. We are pleased that we have been able to bring peace of mind. Best Wishes Sarah and Nicky
Hakan
Hakan
2022.09.28
The Best
Reply from Homestore Ipswich 2022.10.03
Thanks Hakan :-)
Darren Bell
Darren Bell
2022.07.20
Great service. 24hr access. Competitive pricing.
Reply from Homestore Ipswich 2022.07.22
Thank you for the 5 star review Darren. We really appreciate it.
Donna Massey
Donna Massey
2022.07.15
From the very beginning, the ladies at Homestore were friendly, welcoming and helpful. They explained everything thoroughly and took the time to show us different size units. Getting through the security system was explained and with codes, was easy to operate. It was reassuring that security was so high. Even though we are 2 x 65+ ladies, we were able to load, unload and fill our unit with ease. The different types of trolleys and dollys available for free use, made it easy to move our items. The lift was roomy and easy to operate and again the security was reassuring. When it was time to collect our belongings and move out, when notified, Sarah was very pleasant and helpful, finalising our account and wishing us all good luck in the future. We would definitely use this service again and cannot recommend the facility and customer service highly enough.
Reply from Homestore Ipswich 2022.07.18
Donna thank you so much for your review and both Nicky and myself are pleased that we have been able to help. Best Wishes for the future.
Sue Mynott
Sue Mynott
2022.06.11
Reply from Homestore Ipswich 2022.07.18
Sue, thank you so much for the 5 star rating. We have been pleased to help and if you ever need storage in the future, please don't hesitate to let us know. Best Wishes Sarah and Nicky
Stephanie Nolson
Stephanie Nolson
2022.05.23
Excellent service. Office staff went above and beyond. Highly recommend! 😁
Reply from Homestore Ipswich 2022.05.23
Thank you Stephanie, we are very pleased that we were able to help. Best Wishes Sarah and Nicky
W A
W A
2022.03.10
Reply from Homestore Ipswich 2022.03.16
Thank you for a 5 star review. Best Regards HomeStore Team