Homestore Ipswich Reviews

Sarah and her team have been extremley helpful in obtaining the space we needed to help support our business.

Sarah and Nicky were so helpful and friendly. As we were out of the country when our removals lorry arrived, they sorted everything out for us. Would definitely recommend

We've used Homestore Self Storage in both Bury St. Edmunds and Ipswich and found the staff and operation to be excellent. Our main use of the Ipswich location has just ended but, without hesitation, we'd use this site again if/when needed without looking elsewhere. Sarah and Nicky, the service team there, are both extremely helpful, professional and friendly. They keep the site clean and well-functioning and are always ready to advise. Security was never an issue and I know the cctv is integral in the success of the site. Also, in case it helps, the lavatory facilities (for unit renters) are always fresh, clean and well presented. Thanks ladies, we'll see you again soon.

Never less than a positive experience whenever I visit Homestore Ipswich, at any time of day or night! Staff unfailingly friendly, welcoming, efficient and helpful; convenient location; buildings bright, tidy and clean, whatever the hour; all the surrounding support is there to make the process of shifting and storing stuff as easy as possible (lifts, trolleys, good lighting, cover from the weather, security). All on very competitive terms. In all honesty, I would find it hard to fault anything about the service I have had, and would unfailingly recommend Homestore Ipswich to anyone.

To assist with our house move from Essex to Suffolk, we stumbled across Home Store Self Storage, via google. Our initial telephone conversation followed a visit to the facility where i met with Nicky on Reception, she was extremely courteous and very helpful and guided me through the available size units, relevant discounted rates, access codes, lift call and paper work. i was extremely impressed with the service offered, and pleasantly surprised at this well maintained, clean and tidy facility. Of particular note, there was a vending machine, which served me well as i had travelled a distance. In addition, the washrooms were absolutely immaculate, it was clear this company cared about its customer experience. I wouldn't hesitate to recommend Home Store Storage to friends & family if and when need arises.

Always a friendly and helpful service

Nicky was so helpful with our initial enquiries. Sarah completed our booking on-site and dealt patiently with us changing our mind on unit size. Love that we can access the unit 24/7 - especially as our movers were driving 5 hours to get here. Also the flexibility of timeframes. Definitely recommended.

Nicky and Sarah are so welcoming and friendly- their support and service was great, they spent a lot of time showing me around and going through all the options with me which was a massive help! The storage unit is a great size and price.

What a pleasure to deal with Homestore Self Storage in Ipswich! Nicky took the time to explain the options and made the process really easy. On moving in day I requested a smaller unit and Sarah sorted this out instantly, even although I had committed to a larger unit. The premises are spotless, access is very simple and the staff are so friendly. I really recommend making use of their services. Thanks Homestore Self Storage!

Our choice to use HomeStore was because we'd used them before. As last time, Sarah gave us the time to show us potential sizes of unit & quoted us the prices. Our 100ftsq unit is perfect for an 8 week hire. With their friendly approach, access 24/7 and choice of units, it was straight forward to stay with HomeStore.

Really well placed, super friendly. Helped with zero notice at the end of the day.

Had to make a last minute booking at the unit and Sarah Bliss was excellent with her customer care and professionalism. Very highly recommended all round.

24 hr access, easy to sign up and use, staff are lovely.

Very friendly and helpful. Facilities are well looked after and secure. Great staff.

The Best

Great service. 24hr access. Competitive pricing.

From the very beginning, the ladies at Homestore were friendly, welcoming and helpful. They explained everything thoroughly and took the time to show us different size units. Getting through the security system was explained and with codes, was easy to operate. It was reassuring that security was so high. Even though we are 2 x 65+ ladies, we were able to load, unload and fill our unit with ease. The different types of trolleys and dollys available for free use, made it easy to move our items. The lift was roomy and easy to operate and again the security was reassuring. When it was time to collect our belongings and move out, when notified, Sarah was very pleasant and helpful, finalising our account and wishing us all good luck in the future. We would definitely use this service again and cannot recommend the facility and customer service highly enough.