Hotel Hacienda Del Valle

Hotel Hacienda Del Valle Reviews

Excellent rating
4.5
790 reviews Verified
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Reviews (790)
Lisawhitehouse@live.co.uk
Lisawhitehouse@live.co.uk
2022.03.29
Verified
Glorious views in picturesque setting! Lovely place with an authentic feel. The room was lovely and big, breakfast was nice. There are alpacas in the grounds for photo opps and a stream nearby. The only slight negatives are evening meals are quite expensive and it is a taxi ride away from town. I guess to get the elevation you need for the views it is necessary to travel off the beaten track a little, it is a compromise I suppose. Lovely experience though. Peace and solitude for a couple of nights.
Reply from Hotel Hacienda Del Valle 2022.03.30
Dear guest, Thank you for your lovely comment. We have nice views and our rooms are beautiful. Have a nice week!
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Pamela B
Pamela B
2022.03.26
Verified
Beautiful views Beautiful hotel. Amazing views. Friendly staff. We got in very late and the hotel was nice enough to keep the restaurant open late so we could eat. The rooms are clean and the area is beautiful. Morning breakfast was delicious. Unfortunately our last day there the power went out at some point and I’m not even sure when it came back on. Either way it was a great place to stay.
rodaleto21
rodaleto21
2022.03.23
Verified
Lugar tranquilo pero alejado Bonita ubicación aunque muy alejada de todo lo que se puede visitar por la zona. Tiene un jardín muy agradable atendido por un camarero muy atento. Servicio de cena un poco lento aunque correcto. Desayuno un desastre, buffet sin apenas variedad y sin exigir el uso de mascarilla al cliente.
fbr314
fbr314
2022.03.19
Verified
Lindo viejo hotel. Lindo hotel, un poco viejo y con detalles de mantenimiento en los banos. Los jardines son hermosos y la gente amable. El desayuno es un poco limitado. Sugiero mejorar la oferta de cereales (solo quinoa inflada y trigo inflado)y colocar jamon de mejor calidad (el colocado en bufet es de muy mala calidad). Los banos, duchas e inodoros necesitan mantenimiento...
Reply from Hotel Hacienda Del Valle 2022.03.21
Buenos días, Muchas gracias por su comentario, nos ayuda mucho para poder mejorar. Siempre estamos dispuestos a comprender a nuestros huéspedes. Efectivamente, nuestro equipo es muy amable y es un lugar perfecto para desconectarse y estar en comunión con la naturaleza. ¡Que tenga un lindo día!
Explorer18026770923
Explorer18026770923
2022.03.15
Verified
Service outside of restaurant needs improving I suspect the grounds were very pretty but both nights I got in well past dark so those went unappreciated. The paths to the rooms were dark and not at all suitable for many ... uneven, hilly, cobblestones ... when I asked front desk for a room with less of a climb due to some health issues I was flatly turned down .... Hmmmm. Room was hot and took hours to cool down with the in-room noisy fan. Ordered room service 1 night and it took 45min to get 1 of the 3 items ordered. Staff in restaurant was very pleasant and continually checked in to ensure all was "good" .... food was delish ... I had a trout dish ... kudos to the Kitchen !
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jespin0zar
jespin0zar
2022.03.11
Verified
Visita mar'22 Fueron días hermosos los que pasé junto a mi familia en el Hotel Hacienda Del Valle. Es un lindo lugar, muy buena atención de todo el personal, muy bonitas instalaciones. Simplemente lo máximo y espero volver muy pronto.
Angelina
Angelina
2022.02.03
Verified
Tranquilidad en medio de la naturaleza El hotel está bien equipado ya que son casitas individuales. El entorno es muy bonito con mucha zona verde y plantas. La comida también es correcta. El único inconveniente es que está bastante alejado del núcleo urbano.
fmolinah80
fmolinah80
2022.01.30
Verified
Un paseo inolvidable, muy buen servicio Respecto al servicio recibido, fue durante las vacaciones que tome con mi familia , el personal se esmero por brindarnos un excelente servicio,un agrdecimiento al hotel hacienda del Valle, esta fue una experiencia que quedara grabada en nuestros corazones !!
Reply from Hotel Hacienda Del Valle 2022.01.31
Buenas días, Estamos muy contentos que haya podido tener una hermosa experiencia en nuestro hotel Hacienda del Valle. Los esperamos siempre en nuestras instalaciones!!
batlynn
batlynn
2022.01.24
Verified
Beautiful grounds and wonderful staff Beautiful grounds and wonderful staff. Part of a tour by Exoticca that included Machu Picchu and the Galapagos islands... The only disappointment was the hotel was a cab drive ways out of town with no restaurants within walking distance.
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Jeanette F
Jeanette F
2022.01.21
Verified
We stayed here Spacious, luxurious and good food and service. Only complaint was that we weren't told before we arrived that we couldn't use our credit card to purchase dinner there. thrstr46je5jr6tj5ehaeheajkyjhgrfedfghj
mcarmen2022
mcarmen2022
2022.01.21
Verified
Muy buena taención Muy buena atención servicios de primera. Habitaciones cómodas. Alimentos muy buenos. Personal muy amable y cálido. Ubicación estratégica. Bioseguridad. Calidez en la atención. Calidad de los servicios.
ivokursell
ivokursell
2022.01.21
Verified
Un oasis de paz Un lugar bellísimo - un hotel encantador en un paraje único con vistas impresionantes - las habitaciones grandes con camas muy confortables/ un lugar ideal para descansar - el personal muy atento y educado
BrooksRob25
BrooksRob25
2022.01.20
Verified
Left feeling satisfied I enjoyed my stay at this hotel. The hotel is not within walking distance to the main town, but it is a quick taxi ride (40 soles, USD 10) each way. That being said it being further away is a plus because it has a very large and beautifully set up. The hotel's rooms are very spacious and it was perfect for this trip with my buddy. I appreciate having the shower, toilet, and sink area divided so no waiting to get ready. The WIFI was fast and didn't drop signal. The bed was big, with lots of blankets, firm but comfortable. The room had a 32" TV which may seem smaller because of how large the room is. I don't travel to watch TV so wasn't a big deal. The room was clean and had multiple power outlets. The major plus was the friendly/knowledgeable staff. The host gave us great restaurant recommendations, ordered our taxi, and even surprised my buddy with a slice of birthday cake when we returned.
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Enzo Gerardo S
Enzo Gerardo S
2022.01.13
Verified
Bonita experiencia linda experiencia, nos atendieron muy bien, zona de parqueo, habitaciones amplias y muy bonitas, nos alojamos 2 noches pero el desayuno recomendamos variar :( tener distintas opciones diarias. Hotel despejado para relajarse y despejarse del mundo un rato, bonita vegetación.
Reply from Hotel Hacienda Del Valle 2022.01.17
Estimado Enzo, Muchas gracias por su comentario y por compartir su experiencia con nosotros. Nuestro hotel efectivamente está para poder brindar el mejor servicio y confort a nuestros huéspedes. Saludos cordiales,
marc0s014
marc0s014
2022.01.08
Verified
Excelente lugar para disfrutar de la naturaleza, muchas áreas verdes. Personal muy amable Un hotel ubicado en un lugar inmejorable, ideal para disfrutar de la naturaleza, muchas áreas verdes, y creo que lo más importante la amabilidad de su personal. Todos fueron realmente amables y dispuestos a ayudar.
alvarezmeyling
alvarezmeyling
2022.01.08
Verified
Recomendado Excelente servicio, deliciosa comida, muy bonito ambiente, zona para hacer fogata, con gran área verde para compartir en familia y amigos, en su atención fueron muy amables y educados, una experiencia muy linda, recomendado 1000 puntos
Garth B
Garth B
2021.12.17
Verified
A comfortable stay The hotel is a 15-minute drive up a dusty and bumpy road. I arrived around noon so needed some lunch. The restaurant doesn't serve lunch, so I had to get a taxi into town at S/40 each way. My taxi driver battled to find the hotel on our return. The hotel is situated in a very scenic area. The grounds are beautiful. The 4-day old alpaca was really cute. My room was close to reception, so I didn't have to drag my luggage over too many cobbled paths. My room was large and well decorated. It was a bit cold at times, but there were lots of blankets on the bed, so I slept well. The staff at reception were really friendly. My dinner was average. My server, Alejandra had been my server at the restaurant I ate lunch at in town. She was really helpful and friendly. Breakfast had a descent spread and was tasty. I am glad I was only staying for one night. There isn't much to do at the hotel.
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Questovia
Questovia
2021.12.15
Verified
Very Nice What a great location this hotel has in the beautiful Sacred Valley. The feel of the place is indeed like being in a fairly remote hacienda. A bit challenging to navigate some of the walkways and not overly good lighting on them, but otherwise the rooms are extremely large, and the sleep quality is good. Enjoyed the inhouse restaurant as well and the included breakfast was very satisfactory. Really enjoyed the incredible service provided by Gabriel and his delicious pisco sours!
CR2015BXL
CR2015BXL
2021.10.23
Verified
The best of my 2 weeks in Peru! Unfortunately I spent only night here here during my 2-week vacation in Peru in October 2021. It was the night before my visit to the Machu Picchu. This was clearly the best hotel during my entire trip! It is a hidden treasure, really off the main road but definitely worth it. Had a huge and clean room with balcony and a fantastic view. Most TV channels of any hotel in Peru. There is a small shop nearby the hotel. The property is well maintained and the garden is simply astonishing. I wish I could have stayed a bit longer here. Breakfast was a bit basic, but this is not the most important thing here. Strongly recommended!
IlParoliere
IlParoliere
2020.08.24
Verified
Hotel strategico immerso nel verde Hotel, in stile villaggio, con tanti appartamenti a villetta, completamente immerso nella natura. Il ristorante è discreto, senza infamia e senza lode. Strategico per la visita ad Urubamba. Bagno con vista natura.