Hear Again

Hear Again Reviews

Excellent rating
5.0
215 reviews Verified
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Reviews (215)
Tony Silke
Tony Silke
2024.04.17
We were met with a rousing welcome and a huge smile. The service was prompt and professional.
Reply from Hear Again 2024.04.17
Hey Tony, psyched to hear you had a fantastic experience! Your kind words mean a lot to us. 😁 Keep coming back! Thanks, The Hear Again Team
Raj Swamy
Raj Swamy
2024.03.22
Great job in cleaning my ears. I could hear much better afterwards. Definitely worth it. Plus, great customer service.
Reply from Hear Again 2024.03.23
Hi Raj, so happy to hear about your positive experience! Our goal is to provide top-notch service. Thanks for acknowledging it! 😊 Thanks, The Hear Again Team
Funny Stuff
Funny Stuff
2024.03.02
You can get your ear wax vacuumed out for a great price.
Reply from Hear Again 2024.03.02
Hey Funny Stuff, thank you for your review. 💖 It's awesome we could provide affordable ear cleaning.✨ Take care and stay healthy! Thanks, The Hear Again Team
Hear Again is the bees 🐝 knees The definition of customer service! Daniel’s attention to detail is legendary 👍. Highly recommended .

Date of experience: 30 January, 2024
Reply from Hear Again 2024.02.04
Hi Glenn, We're thrilled to hear such great feedback! 😉 Daniel surely is a legend at what he does. We appreciate your recommendation! Thanks, The Hear Again Team
Edward Caughey
Edward Caughey
2024.02.04
Reply from Hear Again 2024.02.05
Hi Edward, thanks for taking the time to leave a review! 🌟 We're always here to help if you need anything. 😊 Thanks, The Hear Again Team
Pet Raz
Pet Raz
2024.01.25
We have been dealing with Hear Again for eight + years now. Communication has been clear and immediate; the shipping of the hearing aid batteries has always been surprisingly swift. Impressive.
Reply from Hear Again 2024.01.25
Hi Pet, we're thrilled to hear about your positive experience with our swift shipping and clear communication over the years! 🎉 Thanks a lot! Thanks, The Hear Again Team
Leanne Creighton
Leanne Creighton
2024.01.25
I took my elderly mother to see Neil today, to have her hearing aids cleaned and reset. Neil was brilliant with her, and got her hearing aids working perfectly and she is now proud to wear them and will wear them everyday. They even cleaned her ears, she didn't have an appointment, but they made time for her, wonderful service, highly recommend Neil and his team at Hear Again in Hornby. My Mother left with a smile on her face, thanks again.
Reply from Hear Again 2024.01.25
Hi Leanne, thrilled to hear that Neil and the team could help your mom! It's our pleasure to ensure she's comfortable with her hearing aids. See you again soon! 😊 Thanks, The Hear Again Team
Sonia shepherd
Sonia shepherd
2024.01.22
Excellent service, friendly and professional! My mom’s (visiting from overseas) hearing aids weren’t working but the team at Hear Again were fantastic- solved the problem and provided some great advice to fix the problem if it happened again. Highly recommend!!
Reply from Hear Again 2024.01.22
Hi Sonia, we're thrilled to hear the issue with your mom's hearing aids was resolved! We're always here to help. ☺️ Thanks, The Hear Again Team
Jacky R
Jacky R
2024.01.20
While travelling abroad it’s always difficult and a nuisance when you have a hearing aid problem. Finding a competent person to fix the situation is complicated. Hearing Again immediately solved my problem. I needed a replacement piece. But since they also inspected my inner ears, to make sure everything was okay, they found and removed something stuck inside.. Without this inspection I would have suffered worse problems. I thank them for their friendly reception, examination, and appropriate spare pieces.
Reply from Hear Again 2024.01.22
Hi Jacky, we're thrilled to have been able to assist you while you were abroad! 😊 Your words are truly appreciated. Safe travels! Thanks, The Hear Again Team
Anthony & Karen Conning
Anthony & Karen Conning
2024.01.20
Highly recomend!! Dan was clear with me what tests he was going to perform and why. And gave me a clear explanation of the results and what recimendations he had.
Reply from Hear Again 2024.01.21
Anthony & Karen, so glad to hear you had a positive experience with Dan! His clarity and helpfulness truly shines. Thanks for your recommendation! 😊 Thanks, The Hear Again Team
stuart gilligan
stuart gilligan
2024.01.18
Happy to recommend. Friendly, professional service from Neil and team. Will definitely be returning for any future requirements.
Reply from Hear Again 2024.01.18
Hi Stuart, thanks for your kind words! We're thrilled Neil and the team could assist you. Can't wait to see you again for your future needs! 😊 Thanks, The Hear Again Team
sheila lineker
sheila lineker
2024.01.13
I was seen on time by Steve, as usual he did a good job clearing the wax from my ears. I recommend Hear Again to everyone.
Reply from Hear Again 2024.01.14
Hi Sheila, it's so nice to hear about your positive experience with Steve! We thank you for recommending us! 😁 Thanks, The Hear Again Team
Bill Graves
Bill Graves
2024.01.13
Very knowledgeable staff and were thorough in assessing what hearing aides I required
Reply from Hear Again 2024.01.13
Hi Bill, thrilled to hear our team was able to assist you thoroughly! We're always here for your hearing needs. 😊 Thanks, The Hear Again Team
Keith Sanders
Keith Sanders
2024.01.13
Lost a hearing aid.Neill the Audiologist procured me a replacement.Thoroughly recommend Hearing Again great service!!!
Reply from Hear Again 2024.01.13
Hi Keith, we're thrilled to hear that Neill could assist you! We always aim to provide great service. Thanks for your recommendation! 😊 Thanks, The Hear Again Team
Craig McFarlane
Craig McFarlane
2024.01.12
Excellent service provided at 'Hear Again', Papamoa. The audio diagnosis was comprehensive but relaxed, and the features of the new hearing aids were explained in everyday language.
Reply from Hear Again 2024.01.12
Hey Craig, so happy to hear you found our service excellent and user-friendly. Loving your awesome feedback! 😊 Thanks, The Hear Again Team
Colin and Rae Holmes
Colin and Rae Holmes
2024.01.10
Very helpful staff at Papamoa clinic, overall a very satisfying experience and after 4 days new hearing aids appear to be helping my hearing loss problem.
Reply from Hear Again 2024.01.11
So happy to hear, Colin! We're overjoyed the hearing aids are already making a difference. Our team in Papamoa will surely appreciate your nice words! 😊 Thanks, The Hear Again Team
Janneke Nuysink
Janneke Nuysink
2024.01.10
Thank you so much to all the lovely people at Hear Again, Hornby, for your expertise and thoroughness, your patience, care and kindness. We couldn’t be more grateful! Highly recommended!
Reply from Hear Again 2024.01.11
Hi Janneke, we're thrilled to hear about your positive experience! Your kind words warm our hearts. 😊 We’re here for you anytime. Thanks, The Hear Again Team
Maurice Adler
Maurice Adler
2024.01.09
I have had hearing aids for approximately forty years. Most of that time I’ve gone the big names in the hearing aid industry. Last year I was due for some new hearing aid and I thought I would try a small and local firm. The moment I walked into the office to have a talk and make an appointment, I found the whole team warm and friendly. When I met Neil and said I wanted new hearing aids. His answer was, “Well we’ll see if we can get these ones going first “. I was surprised because all the other companies said “right let’s get on with the process and get news one ordered. When Neil started accessing my requirements, nothing was an issue and I wasn’t rushed at all. He explained the whole process. Once he had completed his assessment he then gave me all the options with the pros and cons of them all. In short, I would have no hesitation recommending Hearing Again to anyone who has a hearing and requires hearing aids. They are the best company I’ve used in the last forty years.
Donovan Pluke
Donovan Pluke
2024.01.04
Great experience. Friendly service and gentle. I can hear again.Should of done this earlier.
Reply from Hear Again 2024.01.09
Dear Donovan, thank you for your encouraging words! We're thrilled to know that our service has made a positive impact. Get ready to enjoy world of sounds again! Thanks, The Hear Again Team
lexi fay
lexi fay
2024.01.04
Got to see my mums ear wax
Reply from Hear Again 2024.01.09
Dear Lexi, Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that your experience with Hear Again was positive and met your expectations. Your kind gesture of gifting us a box of chocolates truly warmed our hearts. It's gestures like these that make our day and remind us why we love doing what we do. Your thoughtfulness is greatly appreciated! We're here for any further assistance you might need and look forward to serving you again. Wishing you a wonderful day! Warm regards, The Hear Again Team 🍫👂✨