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Honestly the best service ever received from a building supplier.
Comms were 5 star
Checked in with me along the way
Sent quotes fast
Fair price for Cedar too
And all delivered the day I wanted it even though it only came into them the same day too!!
Outstanding service and the team are Uber friendly and extremely knowledgable too!!
Top marks!! I can’t recommend these enough!
Like best: Oh what a joy to find as helpful and understanding an organisation as Suffolk Timber Supplies. They stock Cedar and will deal with members of the public who are interested in building their own beehives. Their delightful location can be reached by bus for those who are car free. Happy to handhold a newbie through the process of buying the timber and offer advice and to listen to the need to avoid pressure treated timber and anything that will harm bees. Ellie was unfazed by the need to dither about the work required and manage the quantities. it was impressive that I could bring a book showing what I wanted to do, have Ellie and James take a picture of the relevant diagrams and get on with it. The efficiency of the online quote system is an impressive model of how this process can be run. Delivery was prompt and at the time and date agreed. Alfie, the driver was a godsend in helping shift the oak sleeper, and a really nice guy. I will unreservedly recommend Suffolk Timber Supplies to others 5*****
Would recommend: Yes
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Just been shopping at Suffolk Timber, found just what I needed for my decking project, great quality great service and fast delivery, will use again and again.
Reply from Suffolk Timber Supplies
2024.07.18
Hi Mike, thank you for your review! We're glad we could help you with your decking project, look forward to seeing you again!
Good products at competitive prices. Support staff were very quick at answering my queries/ specific product requests and delivery was made ahead of schedule but was communicated to be and I was asked if I wanted the products earlier than planned. Great service!
Reply from Suffolk Timber Supplies
2024.07.18
Hi Josh, thank you for your review. We're happy to help with any order and we look forward to seeing you again soon
Great company to deal with. Friendly, competitive and quality products. All timber lengths delivered have been straight and without damage, I would not say the same about the local (national) builders merchants!
Reply from Suffolk Timber Supplies
2024.07.18
Hi Gary, thank you for your review! We pride ourselves on how we store and manage our timber and we look forward to continuing to provide you with the best products we can!
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Bought some sheets of birch ply from Suffolk Timber.
Some of the best birch ply we’ve had since the conflict overseas.
Competitively priced and local so great for us.
Reply from Suffolk Timber Supplies
2024.05.13
Hi Darren, Thank you for your review. Birch ply is a fantastic product and i'm glad we're able to help you!
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