Hardakers

www.hardakers.co.uk

Hardakers Reviews

Excellent rating
4.6
105 reviews Verified
Hardakers
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Reviews ( 105 ) 4.6

Robert Gill
Robert Gill
2024.07.25
Hardakers were superb when undertaking our house move and we cannot praise them enough.They were polite and very efficient and nothing was to much trouble for them, along with the back up of the office staff.Basically thanks to all involved at Hardakers.
Olwen Cape
Olwen Cape
2024.07.25
rob hill
rob hill
2024.07.19
Very happy with the service provided in the lead up to our move, lots of moving parts and the company were very accommodating and reassuring - thank you. Moving days - the lads were brilliant, did a top job. Fully recommend.
Reply from Hardakers 2024.07.25
Hi Rob, Thank you so much for your wonderful review! We're glad to hear that you were very happy with the service we provided leading up to your move. We understand how many moving parts there can be, and it's great to know that our team was accommodating and reassuring for you. Your kind words about our team on moving day mean a lot to us. We’re thrilled that the lads did a top job and that you would fully recommend our services. Thanks again, Rob! Best regards, The Hardakers Removals Team
Caroline Howard
Caroline Howard
2024.07.17
Unbelievable service. Stress free from start to finish thanks to Dale, Steve and Ian. I highly recommend this company to move you. We have a lot of items and furniture and they made sure that when they unloaded, they did it in a way which made it easier to unpack. Highly recommended!
Reply from Hardakers 2024.07.25
Hi Caroline, Thank you so much for your fantastic review! We're thrilled to hear that you had an unbelievable, stress-free experience with our service from start to finish. Dale, Steve, and Ian will be delighted to know that their efforts made such a positive impact on your move. We appreciate your kind words about how they handled your items and furniture to make unpacking easier for you. Your high recommendation means the world to us. Thanks again, Caroline! Best regards, The Whole Team At Hardakers
Sandra Batch
Sandra Batch
2024.07.16
Hardakers did a fantastic job today. Started in the rain, protection down for my carpets and stairs. Shaun and Alfie great team work and Sam joined for the heavy big furniture. All friendly and couldn't do enough to help. 2 x vans packed unbelievable quickly and carefully. Sam has been amazing, regularly updating re moving dates. Nothing is too much trouble. Same with Jackie. Ringing regularly nothing but helpful every time, even when he is at home. Would definitely recommend them. Thanks Sam, Shaun, Alfie and Jackie you made moving stress free. Sandra
Reply from Hardakers 2024.07.16
Hi Sandra, Thank you so much for your fantastic review! We're delighted to hear that our team made your moving experience stress-free and efficient. It's great to know that Shaun, Alfie, and Sam worked together seamlessly and took extra care with your belongings, even in the rain. We're also pleased that Sam and Jacque kept you updated and were always helpful. Your recommendation means a lot to us. Thanks again for choosing Hardakers and for acknowledging our team's hard work. Best regards, The Hardakers Team
Alex Flower
Alex Flower
2024.07.14
Hardakers helped us move house a few weeks ago. They were efficient, professional, and quick. 5-star service throughout. Extremely happy with the work they did for us.
Reply from Hardakers 2024.07.25
Hi Alex, Thank you for taking the time to leave such a positive review! We're thrilled to hear that you found our service efficient, professional, and quick. It's wonderful to know that you were extremely happy with the work we did for you. Your 5-star rating means a lot to us, and we're grateful for your kind words. Best regards, The Hardakers Removals Team
John Savage
John Savage
2024.07.11
Top class service from start to finish -the allocated operatives worked very hard on pick up and delivery despite the terrible July wet weather -would highly recommend this company for your next house move
Reply from Hardakers 2024.07.16
Hi John, Thank you for your kind words and for taking the time to leave a review! We're delighted to hear that you received top-class service from start to finish, despite the challenging July weather. Our team is dedicated to providing the best service possible, and your recommendation means a lot to us. Best regards, The Hardakers Team
Chris065 Downloads
Chris065 Downloads
2024.07.09
We had a stressful build up to our move, but Jacqui was so reassuring and helpful. We moved on the hottest day of the year so far. Shane, Steve and Glen were fantastic, calm, helpful and nothing was too much trouble. Later two more lads came to help out, they were great too. Can highly recommend Hardakers for a smooth move.
Reply from Hardakers 2024.07.16
Hey Chris, Thank you for your wonderful review! We're glad to hear that Jacqui was able to reassure and help you during the stressful lead-up to your move. It's great to know that Shane, Steve, Glen, and the rest of the team remained calm and helpful, even on the hottest day of the year. Your recommendation means a lot to us. The Hardakers Team
Alex Riley
Alex Riley
2024.07.01
Excellent service, all the way from initial contact to removal day. Very friendly and helpful team who accommodated everything. Wouldn't hesitate to recommend.
Reply from Hardakers 2024.07.16
Hi Alex, Thank you for your excellent review! We're delighted to hear that you received friendly and helpful service from initial contact through to removal day. It's fantastic to know that our team was able to accommodate all your needs. Your recommendation means a lot to us. The Hardakers Team
Dave Thompson
Dave Thompson
2024.06.21
What a fantastic service and what a great set of lads. Shane, Glen, Josh and Alfie could not have been more helpful and made the whole experience not only go smoothly but actually made it enjoyable too. They were helpful, polite, respectful and very very hardworking but all with a smile on their faces and many a kind word on what can be an otherwise stressful day. If these lads are typical ambassadors for Hardakers I would recommend the company to anyone. The company should be proud of them. They are real assets to the company. Thanks guys. I really hope we will be able to see you again when we finish off and complete in a few weeks. All the best. Dave and Jacqui.
Reply from Hardakers 2024.07.16
Hi Dave and Jacqui, Thank you for your fantastic review! We're delighted to hear that Shane, Glen, Josh, and Alfie made your moving experience not only smooth but enjoyable as well. Their helpfulness, politeness, and hard work, all with smiles and kind words, are indeed qualities we are proud of. We're thrilled to know they left such a positive impression on you. We look forward to assisting you again when you finish off and complete your move in a few weeks. Your recommendation means a lot to us, and we’re proud to have such wonderful ambassadors for Hardakers. All the best, The Hardakers Team
Steve Ashton
Steve Ashton
2024.06.16
We cannot praise Hardakers highly enough. Sorry, we didn’t get all their names but the guys worked like Trojans to get us moved in. The day of the move was a nightmare as we didn’t get the keys to our new home until just before 5.00 pm (after being told it would be around 1.00). Hardakers arranged to have extra men to help so there were six of them and they managed to get three vans emptied by 6.30. They were efficient and very respectful of our possessions, and every one of them was cheerful throughout, despite the fact that they must have been longing to get finished. Thanks to everyone for a job well done!
Reply from Hardakers 2024.07.16
Hi Steve, Thank you for your kind words and detailed review! We're thrilled to hear that our team worked tirelessly to ensure your move went smoothly, even with the delay in receiving your keys. It’s great to know that they were efficient, respectful of your possessions, and maintained a cheerful attitude throughout. Your praise means a lot to us, and we’re glad we could assist in making your move as stress-free as possible. Thanks again for choosing Hardakers and for appreciating the hard work of our team. The Hardakers Team
Lesley G
Lesley G
2024.06.06
The move was a 2 day move out of the area. It immediately became apparent that Hardakers had completely underestimated the size of the move and on the first day they had to send out for additional boxes. On the second day they sent additional crew members. The crew were struggling to pack many items and tried to squeeze items into any visible gaps. They also removed some packing materials to make items smaller. The removal vans were then unpacked and repacked several times as the crew attempted in vain to pack all our furniture and possessions. The packing was not completed by the house sale completion time. I had to contact our purchasers and ask them to delay arriving to what was by then their home. Eventually I was informed by the crew that they could not pack all our items and that they had no more vehicles available. I had to contact our purchasers and ask if we could leave a van load of items behind in their garage. By this time the move was running several hours late, and the removal vans did not arrive at our new home until the evening. I did not watch the unpacking as I made the crew and myself some hot food as we had not eaten all day. Hardakers were aware that my husband’s brother was in intensive care during the move and that I was travelling to Birmingham to join my husband at his brother's bedside as soon as the move was completed. My brother-in-law died two days after our move. The final van load of items was packed at our previous property two days after the move without myself or my husband present. They items were unloaded at our new property again without myself or my husband present. We returned to our new home after the funeral. We immediately began to unpack, discovered the damage and contacted Hardakers the same day. Their response was one of total disbelief, they declined to send anyone to view the damage and stated that “no issues were reported within the 7-day period following delivery. It is therefore regrettable that your claim is time barred and no liability is accepted by the Removal Company for the damages now being claimed for.” Communication was extremely difficult as the MD was managing the company whilst living in Spain and wasn’t even aware of mail sent to the UK office. Emails I received were terse and rude. We made a claim on our insurance which amounted to £5500 of damage to our possessions, our insurers claimed against Hardaker’s insurers as they had failed in their duty of care. It has taken well over three years, but the claim has now been settled and our excess paid. Update: In response to Hardaker's reply. I waited until the insurance claim was settled before placing my review. Once again, Hardakers have accused me of making false allegations despite their insurance company settling the claim. I hope they sue me for libel regarding the allegations they claim are false as I would welcome the opportunity to provide the evidence in a court of law and have witnesses who will support that my statement is true.
Reply from Hardakers 2024.06.06
Lesley, We are disappointed to read your review about your move nearly four years ago. Our records, including the signed documentation from the time, indicate that the move was completed to your satisfaction. The removal report you signed confirms that the packing, loading, and delivery were carried out properly. This documentation is crucial for us to ensure transparency and address any issues promptly. It is disheartening to see false allegations against our company when our team did its best under difficult circumstances, including the challenges of the pandemic and personal emergencies. We regret that you were unhappy with the outcome, but we followed all protocols and procedures correctly. We take all feedback seriously and continuously strive to improve our services. Regards, Hardakers Removal Group
stephen tomlinson
stephen tomlinson
2024.06.05
A hard working cheerful team who got our house move sorted with no fuss, no scratches, no breakages and no worries, even when the keys to the new house failed to be released on time. Both the moving team and the office team got everything right first time, even fitting in with our ever changing moving date. We would highly recommend Hardakers for your next move. S&T
Reply from Hardakers 2024.06.06
Hi Stephen, Thank you for your fantastic review! We are happy to hear that our team could make your move smooth and worry-free, even with the hiccup of the keys not being released on time. It's great to know that both our moving and office teams could accommodate your changing moving date and get everything right the first time. Your recommendation means a lot to us, and we're so pleased that you had such a positive experience with no fuss, no scratches, and no breakages. If you ever need our services again, we’ll be here to help. Best regards, The Hardakers Removals Team
Chris Elliot
2024.05.31 2024.05.31 | United Kingdom
A professional local company Due to unforeseen circumstances ie our moving date was changed, we were unable to obtain another slot with Hardakers. However, with regard to the planning of the move the company were professional, courteous and efficient at all times. Our friends had recommended them and Sam Knight was very helpful in responding to any queries.
David Green
2024.05.13 2024.05.13 | United Kingdom
Cannot praise these guys enough. We cannot praise these guys enough . Shane and Ian were fantastic. Nothing was too much trouble for them . Unfortunately we had a delay due to a solicitor problem but we were quickly put at ease by Jacqui who organised our stuff to go into storage and returned 2 days later to move us in . Absolutely brilliant service all round . Would highly recommend.
Louise Taylor
Louise Taylor
2024.05.08
I can't sing the praises of this bunch of people highly enough. When I was let down a week before moving, Sam didn't hesitate to say they could help (even though it was a Bank Holiday weekend). Glen, Ian and Mike were due at 8.30am - they arrived at 8am and that efficiency set the tone for the day. They were friendly and helpful, nothing was too much trouble for them. Off-loading at the new house, everything was put in the right place ready for unpacking later. They even dealt with my premature purchasers and tardy sellers with professionalism and humour. I can't thank them enough for taking away a large part of the stress of the day. If you want to do the same, with a great bunch of people, look no further than Hardakers
Reply from Hardakers 2024.06.06
Thank you so much for your wonderful review! We are absolutely thrilled to hear about your positive experience with our team. Sam, Glen, Ian, and Mike will be delighted to know that their efforts made such a significant impact on your move, especially on a Bank Holiday weekend. Efficiency, friendliness, and professionalism are what we strive for, and it's fantastic to hear that our team lived up to those standards, even handling the premature purchasers and tardy sellers with humour and grace. Your kind words mean a lot to us, and we are so grateful for your recommendation. If you ever need our services again, you know where to find us. Best wishes, The Hardakers Removals Team
Bryn Williams
Bryn Williams
2024.04.21
Absolutely superb service from start to finish . Sam was so helpful when we started the move . Moving from Hull to N Wales was a big step for us - but they helped to minimise the stress. Emptied the house in 2 hours - the removal men were so polite and friendly . Started out at 4 o'clock in the morning to carry our belongings to Denbigh - arrived at 8.30 to unload everything with real efficiency. Highly recommended
Reply from Hardakers 2024.05.07
Bryn, Thank you so much for your kind words! We're glad to hear that your move from Hull to North Wales was smooth and that Sam and the team could help minimize the stress. It's also fantastic to know that our early start and efficient unloading made a positive impact. We're grateful for your recommendation and wish you all the best in your new home! Thank you The Hardakers Team
Kate Thorley
Kate Thorley
2024.04.20
Arrived promptly and set to work immediately. They worked hard and were helpful throughout. This is the second time we’ve used Hardakers and we wouldn’t hesitate to recommend them.
Reply from Hardakers 2024.05.07
Thank you so much, Kate! We're delighted to hear that your experience with us was positive once again. It's always a pleasure to help, and we're happy that you found our team hardworking and helpful. Also we appreciate your continued trust in Hardakers and your recommendation. Looking forward to assisting you again in the future! Thanks The Hardakers Team
Rebecca Thorn
Rebecca Thorn
2024.04.19
Fantastic service from Hardakers Removals. The whole process was professional and seamless. When it came to moving day Glen, Shane and James were brilliant and got all our belongings moved quickly and safely. Would highly recommend 👍
Reply from Hardakers 2024.05.07
Thank you, Rebecca! We're happy to hear that Glen, Shane, and James provided fantastic service on moving day. We're glad the process was seamless and that your belongings were moved safely and efficiently. Your recommendation means a lot to us, and we're grateful for your trust in Hardakers. Wishing you all the best in your new place! The Hardakers Team
Charmaine
Charmaine
2024.04.14
Reply from Hardakers 2024.04.17
Thank you for the 5-star rating, Charmaine! We're delighted to see that you were pleased with our service. If you have any feedback or need assistance in the future, please feel free to reach out. Thanks again for choosing Hardakers!