Gymshark Reviews

Below average rating

2.2 | 365 reviews

Verified Company

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Reviews

2.2

| 365 total

5 stars

95 pcs

4 stars

9 pcs

3 stars

12 pcs

2 stars

24 pcs

1 star

225 pcs

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53 pcs

190 pcs

114 pcs

8 pcs

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JJ 2026.06.10

WORST CUSTOMER SERVICE! You can't reply back to their emails, no phone number, only the chat icon on their web. Anyways , they're return policy state after receiving returns at warehouse refunded are issued within 7 days. I waited for 10 days and after chatting they would just tell well you have to wait until the items are scanned at the warehouse so wait for another 7 days or dispute it with your bank! Never ever ordering from them anyways was my first order , cheap quality leggings , thin material, polyester feel!

Grace Wagstaff 2026.06.01

Great facilities with a wide range of equipment. Everyone is friendly and helpful. Great lighting for videos and photos as well as for training. Thanks Gymshark, I loved visiting.

Ben 2026.06.01

Brilliant sizing initially, after 1 wash the tops shrink, not by a little either. Shame cause they seemed decent

Jodie Cook 2026.05.26

Love this gym 💙

Anonymous 2026.05.06

Sad. Clothes starting to feel like stuff from Temu. Vests and t-shirts are now so thin, I've literally seen thicker cigarette papers. T-shirts all had pointy bits that stuck out on the shoulders and the fit is better suited to people that don't even go to the gym. Not worth the money anymore.

Bill 2026.04.28

After a delivery issue with my order Gymshark manager jess resolved my issue in very quick time and was a pleasure to deal with! I’ve used Gymshark for years and plan to for many more years to come

Anonymous 2026.04.03

Awful Quality Products Bought a T-Shirt from Gymshark, Logo has started to peel off much sooner than I would have expected for a ‘premium’ product. My other Gymshark stuff has lasted much longer. Customer Services aren’t interested, despite advising them of my legal rights to a resolution under the Consumer Rights Act 2015. Safe to say I’ll be continuing to pursue this matter until it’s resolved to my satisfaction. Would encourage others to shop elsewhere. I certainly won’t be buying anything else from them ever again.

Alex Ashley 2026.03.08

P. Long. 2026.02.11

I wouldn't give this cowboy company a one but had to to write a review. Do not buy items with this company they are deceiving people and need investigating by trading standards as they are stealing peoples money with not giving refunds by making people go round in circles with their imaginary customer service!! Their clothing quality is very poor as well. So many better clothing gym companies out there . DO NOT SHOP WITH GYMSHARK!!

A V 2026.01.29

Terwille refund experience I returned my complete order but they didn't process it the right way so I only got money back for 2 of 3 items. It's impossible to reach them and fix this. Terrible experience!
Date of experience: 29 January, 2026

Anonymous 2026.01.10

sent items back in December for an exchange and I have sent numerous emails, but I can't get any information on where my items are, if they shipped, or tracking info. All email replies are in a repeated loop "We're looking into this" "that dept. has not responded to us yet." You can't get an answer it seems so sketchy and they have no phone number.

Anonymous 2025.12.30

Send an item back for exchange in Nov. I have received no communication or product. They are so difficult to get hold of. Would not recommend

Paulette 2025.12.22

I made and order, I receive the order with totally different items of the one I received but there is nothing they can do.

Anonymous 2025.12.03

Selling limited items on sale and then cancelling orders. Sounds dodgy to me. Maybe fair trading would like to hear about it.

Rolando 2025.11.28

Received a faulty item where the stitchings are coming off and they won’t replace or issue a refund because they said this is something they consider a fault. This is not the first time but actually the second time this happened. Very bad customer service and I feel very cheated by this company and by the people who work there. It seems they like to sell damage items and they feel that this is ok. Crooks!

Franita Private 2025.10.23

Well set out and excellent facilities

Anonymous 2025.09.29

Ordered from Gymshark and this will be the last time until they change their delivery company. Only a psychopath would choose Evri. Been waiting for more than two weeks, evri updates their delivery time every single day and it looks like there's no end in sight. At this point it has become a joke..

John P. 2025.09.08

Slick quality and a banger thing to wear in the gym

Hasham Saeed 2025.08.29

C.M. 2025.08.21

Gymshark makes some of the best workout gear I've used. The fit is comfortable and the quality feels great for the price

About Gymshark

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