Verified Company
Had no clue this place was religious judging by their menu online. Will not be back. There is an abundance of regular bubble tea shops in the area.
Reply from Greatea
2025.11.03
Thank you for feedback. We respect everyone’s preferences and beliefs. Our mission remains to serve great tea and kindness to all who visit.
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I came here today and bought 3 taro boba teas and didn’t realize you have to add boba. After receiving my drinks I asked the cashier and she said it’s going to be $1 cash extra for each cup to add boba which I then ran to my car and had to grab cash to pay for it even though I had my card on me. One of the drinks was already open so she brings me a cup of boba and I’m expected to put it in there myself?!? So I then add the boba and leave the empty boba cup on the counter and she tells me they have no garbage inside and that I have to take it and throw it out in the trash outside!!!! The 2nd cup for some reason she couldn’t put a seal on it so she puts a coffee cup lid on it and hands it to me. Why couldn’t she use a new cup? This is johns creek and there are a ton of boba spots, I definitely won’t be coming back here again. Don’t even bother responding to this review
The staff were as sweet as the 150% sugar drinks! They are flexible with their drinks to help accommodate your tastes. Soothing atmosphere, and open space.
Reply from Greatea
2025.08.21
Thank you for your review! We enjoyed serving you and want to make sure that all of your needs are met every time!
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Reply: As I said before, before I post this comment, I used the straw to take some taro out and tasted it because I don’t want to post things you did not do. I am 100% sure the milk tea is much sweeter than the taro. I just want you to be more careful about people’s requirement.
买了芋泥奶茶 要了0糖 但拿到了全糖
（预防店家说是芋泥本身甜味）不是芋泥酱的甜 我拿吸管刮了芋泥出来尝 没啥甜味
Reply from Greatea
2025.07.31
Hi Huiyuan,
Thank you for your feedback, and we’re truly sorry to hear that your drink did not meet your expectations.
We understand that taste preferences can vary, and we always strive to make sure our customers are happy with their orders. When you placed your order, our team did mention that even at 0% sugar, the drink might still taste naturally sweet due to the taro paste itself. We’re sorry to hear that it dud not come across as expected.
For next time, we’d love to help you customize a drink that’s more suitable to your taste. Our team is happy to recommend options with no added sweetness or alternative drinks that better match what you’re looking for.
Thank you again for your honest feedback; it helps us improve!
Warm regards,
The Greatea Team
Thank you for your feedback, and we’re truly sorry to hear that your drink did not meet your expectations.
We understand that taste preferences can vary, and we always strive to make sure our customers are happy with their orders. When you placed your order, our team did mention that even at 0% sugar, the drink might still taste naturally sweet due to the taro paste itself. We’re sorry to hear that it dud not come across as expected.
For next time, we’d love to help you customize a drink that’s more suitable to your taste. Our team is happy to recommend options with no added sweetness or alternative drinks that better match what you’re looking for.
Thank you again for your honest feedback; it helps us improve!
Warm regards,
The Greatea Team
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This place is hands down the best bubble tea shop in Johns Creek! They use real ingredients, and you can truly taste the quality in every sip. The pearls are made fresh daily — soft, chewy, and never sitting around too long. The tea is freshly brewed, not from powder, and the fruit juices are real, not artificial. Every drink is full of flavor and packed with generous toppings.
You can tell they care about quality and consistency. It’s not just another chain — it’s a place that takes pride in what they serve. Highly recommend to anyone who loves authentic, high-quality bubble tea!
Verified
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Place still looks amazing and used to be my favorite place to go to, I’m not sure if it’s owned by the same people but the drinks are now watered down a lot. I hope they bring back the drinks they used to make back in 2021.
Reply from Greatea
2025.05.29
Thank you so much for your compliment - we're happy to hear it was one of your favorites.
We're sorry that this drink didn't live up to your expectations today. It's definitely not what we wanted! We didn't change any of the recipe or ingredients, but we allow for some objective factors, such as ice melting
We hope you'll come back and try it again soon - we'd love to help you!
We're sorry that this drink didn't live up to your expectations today. It's definitely not what we wanted! We didn't change any of the recipe or ingredients, but we allow for some objective factors, such as ice melting
We hope you'll come back and try it again soon - we'd love to help you!
From the moment you walk in, you’re greeted by a beautiful Scripture quote on the wall and a cozy, welcoming atmosphere with stylish pink and dark green decor. It’s a perfect blend of faith and flavor.
The boba drinks are always fresh, never artificial-tasting, and consistently delicious. The staff is friendly and professional, making every visit a pleasant experience. I’ve brought many friends and family here, and it’s been a hit every time.
Whether you’re a longtime boba fan or just trying it out for the first time, Greatea is a good place to get your boba cravings satisfied.
Reply from Greatea
2025.05.25
Thank you for your nice words! Our atmosphere, service, and real-ingredient drinks are something we always strive to accomplish!
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