www.goodfeet.com/locations/mi/grand-rapids

Grand Rapids Good Feet Store Reviews

Excellent rating
4.8
668 reviews Verified
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Reviews ( 668 ) 4.8

jennifer jones
jennifer jones
2024.05.26
Very happy with my purchase after 2 days of using the inserts my aches and pains have decreased. Scott was very knowledgeable and helpful. Definitely recommend this place.
Lindsay Mascho
Lindsay Mascho
2024.05.25
Scott from the Grand Rapids Michigan store was wonderful! Very informative and helpful! Such an asset to The Good Feet Store!
Barb Crabb
Barb Crabb
2024.05.22
Jay was a tremendous help to me!
Douglas Anchors
Douglas Anchors
2024.05.22
Rick Howard is the guy to see, he did an awesome job, made sure everything was correct! A true professional and knows how to help in any case that I had. Thanks Rick!
Reply from Grand Rapids Good Feet Store 2024.02.13
Hello Douglas, Thank you for writing such a kind review! It makes our day to hear that Rick was so helpful. Thank you for sharing with us! - All of us at The Good Feet Store
Erin Cook
Erin Cook
2024.05.20
Rick Howard was great and followed up.
Reply from Grand Rapids Good Feet Store 2024.05.21
Hello Erin, We’re so appreciative of your kind words for our team member Rick. Hearing how they've made your visit memorable really brightens our day. Your recognition is truly valued. Thanks for picking The Good Feet Store!
Valerie Nanninga Engeltjes
Valerie Nanninga Engeltjes
2024.05.20
Rick Howard went WAY beyond the extra mile for me. I wanted a second pair of maintainers, so called the store to order them. When I gave Rick my address for shipping, he realized we both lived west of Grand Rapids and were just a few miles apart. What he didn’t know was my husband and I were dealing with an emergency splenectomy for our dog, so I was hard to contact and didn’t respond quickly to phone calls and texts. Rick was persistent in contacting me and arranging for me to pick up the maintainers at his home. He saved me the postage fee, got my products to me much more quickly than shipping would have, and gave me one less thing to worry about during a stressful time. Talk about great customer service!
Reply from Grand Rapids Good Feet Store 2024.05.21
Hi Valerie, Big thanks for highlighting Rick's service. We're lucky to have people like them focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
Jon Donehoo
Jon Donehoo
2024.05.18
Rick was great and very knowledgeable and helpful!
Reply from Grand Rapids Good Feet Store 2024.05.21
Hello Jon, We’re so appreciative of your kind words for our team member. Hearing how they've made your visit memorable really brightens our day. Your recognition is truly valued. Thanks for picking The Good Feet Store!
Sue Krupp
Sue Krupp
2024.05.17
Rick Howard explained the process throughly! Very kind man great at customer service! I’d definitely recommend him and the Good Feet Store! Thank you!
Reply from Grand Rapids Good Feet Store 2024.05.20
Hi Sue, Thanks so much for shouting out Rick's hard work. It’s team members like them that make The Good Feet Store what it is. Your feedback really matters to us.
Wanda Hoisington
Wanda Hoisington
2024.05.17
Great Coustumer service Scott helped us would highly recommend
Reply from Grand Rapids Good Feet Store 2024.05.20
Hi Wanda, Big thanks for highlighting Scott's service. We're lucky to have people like them focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
Brian Smith
Brian Smith
2024.05.16
Jay was excellent
Reply from Grand Rapids Good Feet Store 2024.05.21
Hi Brian, Big thanks for highlighting Jay's service. We're lucky to have people like them focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
Voni Williams
Voni Williams
2024.05.16
Scott was super helpful! Definitely recommend 👌
Reply from Grand Rapids Good Feet Store 2024.05.21
Hi Voni, Thanks so much for shouting out Scott's hard work. It’s team members like them that make The Good Feet Store what it is. Your feedback really matters to us.
Dominique D'Amico
Dominique D'Amico
2024.05.15
Jay did a great job!
Reply from Grand Rapids Good Feet Store 2024.05.21
Hi Dominique, Thanks so much for shouting out Jay's hard work. It’s team members like them that make The Good Feet Store what it is. Your feedback really matters to us.
Kingsley Leggs
Kingsley Leggs
2024.05.14
Had a wonderful experience at the Good Feet Store in Grand Rapids. Jayvon was was knowledgeable, helpful and attentive to any and all questions and concerns. I was very happy.
Reply from Grand Rapids Good Feet Store 2024.05.21
Hi Kingsley, Thanks so much for shouting out Jayvon's hard work. It’s team members like them that make The Good Feet Store what it is. Your feedback really matters to us.
Jennifer Tu
Jennifer Tu
2024.05.14
Reply from Grand Rapids Good Feet Store 2024.05.21
Hi there! Thanks so much for the high rating. We're really glad you had a positive experience with us. Your trust means a lot to everyone here at The Good Feet Store.
Elliot Meinel
Elliot Meinel
2024.05.10
Mark did an exceptional job with his experience and knowledge in the Good Feet product. Friendly and professional.
Reply from Grand Rapids Good Feet Store 2024.05.15
Hello Elliot, Thanks for taking the time to leave us such a wonderful review! We’re thrilled to hear that you had a great experience at our Good Feet Store. It makes our day to hear that Mark provided you with quality service - it’s what we’re all about. Thanks again for choosing The Good Feet Store, and don’t hesitate to contact us if you need anything else.
Lisa West
Lisa West
2024.05.04
Scott was amazing. He spent plenty of time with me explaining everything. I did not feel rushed. He was very professional, was able to answer all of my questions, and made the whole encounter enjoyable.
Reply from Grand Rapids Good Feet Store 2024.05.07
Hello Lisa, Thanks for taking the time to leave us such a wonderful review! We’re thrilled to hear that you had a great experience at our Good Feet Store. It makes our day to hear that Scott provided you with quality service - it’s what we’re all about. Thanks again for choosing The Good Feet Store, and don’t hesitate to contact us if you need anything else.
Kelli Templeton
Kelli Templeton
2024.05.04
Mark was great!! So knowledgeable…can’t wait to see the results from my new arch support “workout” program!
Reply from Grand Rapids Good Feet Store 2024.05.07
Hello Kelli, Thanks for taking the time to leave us such a wonderful review! We’re thrilled to hear that you had a great experience at our Good Feet Store. It makes our day to hear that Mark provided you with quality service - it’s what we’re all about. Thanks again for choosing The Good Feet Store, and don’t hesitate to contact us if you need anything else.
Jordan Huggett
Jordan Huggett
2024.05.04
Scott is the man. Go see him today!
Reply from Grand Rapids Good Feet Store 2024.05.07
Hello Jordan, we're thrilled to hear about your positive experience, especially with Scott's exceptional service. It's clients like you that motivate us every day. We're here to support your journey to a pain-free life. Thank you for being a valued part of The Good Feet family!
Melissa Stanley
Melissa Stanley
2024.05.04
Mark was awesome and did an excellent job
Reply from Grand Rapids Good Feet Store 2024.05.07
Hello Melissa, Thanks for taking the time to leave us such a wonderful review! We’re thrilled to hear that you had a great experience at our Good Feet Store. It makes our day to hear that Mark provided you with quality service - it’s what we’re all about. Thanks again for choosing The Good Feet Store, and don’t hesitate to contact us if you need anything else.
David VanEe
David VanEe
2024.05.04
Had a great experience for my first time at the Good Feet Store. Rick Howard was excellent at introducing me to the program, assessing what my issue was and going thru the process and showing me how the product worked, He was very personable, friendly and made me feel comfortable with knowing how to use the arch supports. Would recommend other!
Reply from Grand Rapids Good Feet Store 2024.05.07
Hello David, Thanks for taking the time to leave us such a wonderful review! We’re thrilled to hear that you had a great experience at our Good Feet Store. It makes our day to hear that Rick provided you with quality service - it’s what we’re all about. Thanks again for choosing The Good Feet Store, and don’t hesitate to contact us if you need anything else.