Verified Company
The worst exprience in my life!It is my first time to take dinner in the restaurant !The food is ok however the service is terrible!The waiters totally doesn’t care about what your need! They can’t change the plates anymore!I call them serve several times,they just ignore me!It is horrible.Finally I have to give the money(tens and twentys dollars)to them,they began pay attention to us!这家店是我见过服务最差的店家，还不如小吃店，服务员一直站在那里一动不动，英文又差，只会讲广东话，喊了半天不来人，请客吃饭一点体验感都没有，卖早茶的阿姐一直推销食物，我们说点主餐，不需要她们一直推销，服务员根本都没服务，换盘子都不给换，不得不提前给他们十块二十块钱，他们才动起来，食物一般，就鱼好点，开了瓶茅台开瓶费收五十，结账的时候，380多，付小费给的现金100多，本来不想给那么多的，后来也是多给了，但服务真是很差，请客吃饭建议大家不要去这家，你会很失望很失望，服务员那是服务员，就等于是形同虚设，差评！有个阿姐服务很好，其他包括貌似经理的人根本不提供任何服务的样子，而且是抗拒拒绝提供服务的态度，给了钱才动一动，点菜的时候说不会说普通话，讲英文他们又听不懂，广东话他们说的也是土话！一个月没时间评论，今天给个差评，大家千万别踩雷！宣传的很好，真的很乐色的一家餐馆！
الرد من Golden Unicorn
2025.12.05
Thank you for taking the time to share your detailed feedback, Jackfield. We’re sorry to hear that your experience did not meet expectations, and we appreciate you bringing these concerns to our attention. Your comments about the service and communication are important for us to review, and we will be addressing them with our team to ensure better consistency for all guests. Thank you again for sharing your perspective.
Don't even think about coming to New York City without having some wonderful dim sum down in Chinatown it is fantastic and this restaurant has the little carts that come around so you can see what you're getting before you buy it
الرد من Golden Unicorn
2025.12.05
Thank you for visiting and sharing your feedback, Ralph! We’re glad to hear you enjoyed the dim sum and the cart experience. We appreciate your support and hope to welcome you back again soon.