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Reviews ( 646 )
Steve Forest
2024.07.25
Yaëlle as ete dun service remarquable je vous conseil de faire affaire cette dame tres professionnel
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NA
2024.07.22
I had my phone number for 15 years never got called or spammed by insurance companies. I took a car with globe and purchased a one day insurance and suddenly I am getting spammed by insurance companies almost on a daily basis since then.
Globe seems to sell your info to other companies. I highly regret this purchase. There were other issues but this is what bothers me the most.
Conor Tinch
2024.07.22
Globe's biggest selling point is that it's the one service that's close to downtown Montreal. Everything else is far out of the way. It's the selling point that got them my business. However, every time I've gone by, it's been an increasing hassle to get the car. I've had issues that the car wasn't ready even when I arrived half an hour late. I've been told that they need all my information, again, even when I've input it for the "faster" checkout previously. Knowing that I have to rent a car here is alone a source of frustration.
But now, they don't even have people in the store. Instead of being able to speak with an agent, you get to walk down to the store, which is entirely closed and gated off, and are forced to speak over a video call to someone they hired to likely manage calls across all their locations for extra cost-cutting. This is the straw that broke the camel's back for me. I'll pay extra to not have to rent a car here.
Martin C
2024.07.19
Super bon service donner par Globe avec l'accompagnement de Yaelle.
Merci Globe!
Reply from Globe Location Auto & Camion
2024.07.23
Merci beaucoup Martin pour vos gentils :) À très bientôt.
Didier Nobs
2024.07.16
Accueil efficace et chaleureux. Prix corrects
Reply from Globe Location Auto & Camion
2024.07.18
Merci Didier pour vos gentils mots ! Nous avons hâte de vous accueillir à nouveau bientôt !
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Marie-Philippe Lapointe
2024.07.14
Yaelle était super professionnel et agréable !
Reply from Globe Location Auto & Camion
2024.07.18
Merci Marie-Philippe pour vos aimables paroles concernant le service fourni par Yaelle ! Nous apprécions votre retour !
Emery Lewis
2024.07.12
Reply from Globe Location Auto & Camion
2024.07.18
Thanks Emeryso much for rating us.
Olena Saltykova
2024.07.10
I had a marvellous experience with an amazing Merode. She was so nice and helpful, and the service was so quick.
Le service Au comptoir de Merode fut courtoie et tres efficace!
Reply from Globe Location Auto & Camion
2024.07.11
Hi Olena, thank you so much for your kind words! We appreciate your feedback and hope to welcome you back again soon.
Noa Man
2024.07.07
Yaelle was super super friendly and very very helpful. I will always come back here and rent my car with her.
Reply from Globe Location Auto & Camion
2024.07.11
Hi Noa, thank you so much for your kind words about Yaelle! We're thrilled to hear that you had such a positive experience with her. We look forward to welcoming you back for your next car rental.
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Nadja Dieterle
2024.07.06
Jérémie was very helpful and efficient.
Reply from Globe Location Auto & Camion
2024.07.11
Hi Nadja, thank you for your positive feedback on Jeremie's assistance! We appreciate your support!
Eduard van Gelderen
2024.07.06
Great service by Yaelle this morning. Just a few formalities and we were on the road.
Reply from Globe Location Auto & Camion
2024.07.11
Hi Eduard, thank you for sharing your positive experience with us! We are thrilled to hear that Yaelle provided you with great service. We appreciate your feedback and hope to see you again soon.
Abida Muhtar
2024.07.06
Yaelle helped me with the reservation and pick up, she was really nice and helpful!
Abida
Reply from Globe Location Auto & Camion
2024.07.11
Hi Abida, thank you for sharing your positive experience with Yaelle! We appreciate your feedback and look forward to serving you again in the future!
Meika Blayone
2024.06.30
They should really explain in their website that you require a physical credit card. I know for some that would be common sense but when tap is accepted for large payments at many other places, I believe it should be mentioned when it not
Reply from Globe Location Auto & Camion
2024.07.13
There is a photo of a credit card symbol when you finalize your reservation. Also, and again repeated in the confirmation email and the reminder email as to what docs needed at pick up. Basically, dummy proof! Perhaps you missed all of them :-)! Tap is not valid for car rentals - this is a credit card rule from your bank.
Your comment is not fair, and we kindly ask you to remove it.
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Dynamix GAM
2024.06.30
Merci Yaelle !!
Reply from Globe Location Auto & Camion
2024.07.11
Merci pour votre commentaire :)
Vincent Letroublon
2024.06.30
Yaelle !
Reply from Globe Location Auto & Camion
2024.07.11
Thank you for the glowing 5-star review!
dorian griva
2024.06.30
Super service de yaelle
Reply from Globe Location Auto & Camion
2024.07.11
Merci pour votre commentaire positif Dorian :)
Nicolas GIANNESINI
2024.06.30
Yaelle / service 5/5 parfait
Reply from Globe Location Auto & Camion
2024.07.11
Nicolas, thank you so much for the glowing review! We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
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Karim Ahmed
2024.06.30
Yaellle was the best, great customer service and very helpful and knowledgeable. Highly recommended
Reply from Globe Location Auto & Camion
2024.07.11
Hi Karim, thank you for your kind words! We're thrilled to hear that Yaellle provided you with excellent customer service. We appreciate your recommendation and hope to continue exceeding your expectations in the future. Thank you for choosing us!
Nidil Sangma
2024.06.11
Reply from Globe Location Auto & Camion
2024.06.13
Nidil, thanks for the rating :)
2024.05.26
2024.05.26
| Canada
Unextrimelly Unprofessional Worker's!
Hello everyone!
Just wanna share my experience.
I ordered Tesla online( 5 days in advance).
Thursday I sapost to pickup car at 8.30am.
I come to office 8.20, have be wanted to prepared all documents before taking car.
Receptionist was not happy to see me before the time.
When I asked, what she needs from me in order to make thing faster.
She started to make me unhappy face, said that I'm yelled on her. But me didn't yelled at all.
She told me that car on the way. This woman until the end. With all your resources express unhappiness of my precense( with her face, voice ton, body language...)
I was wait for car 1 hour.
The car appired at 9:30
So, when I took car was unextrimly late for place I goo.
Also car was charged less then 40%.
This fact made my trip more difficult too( because I was need to go to enother province).
So guys,
if you want to brake your moode from early morning. If you want to start your trip from stress.If you wanna late to place your go. It's exactly correct place for that!.
Unextrimelly unprofessional worker's!
Date of experience: May 23, 2024