G B Truck & Diesel

www.gbtruck.ca

G B Truck & Diesel Reviews

Excellent rating
4.5
72 reviews Verified
G B Truck & Diesel
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Reviews ( 63 ) 4.5

Great Troy
Great Troy
2021.09.10
Simply blown away by their service.fastest turnaround time I have ever seen.
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Stan Bianowski
Stan Bianowski
2021.09.07
Great staff very friendly and very helpful they know their stuff
Reply from G B Truck & Diesel 2021.09.08
Thanks Stan
Brahm B
Brahm B
2021.09.06
Sunny and team worked on my Turbo failure, Dpf clean & engine job. Sunny explained me the whole job after they diagnose the failure that what are they going to do, helped me with warranty process. Highly recommended these guys don’t rush when your truck is in the shop. I would like to thank Sunny for explaining everything. It’s not like other shops that they will tell you something and do something else. Truck sound way better now.
Reply from G B Truck & Diesel 2021.09.06
Thanks Brahm, for your five star review. Educating our customers has always been our first priority. We always believe in transparent process and would never hand over the keys of the truck to the owner unless we have fully sure that we have rectified the problem in the truck. Customer Satisfaction is our prime moto
Kevin / Lori Moldowan
Kevin / Lori Moldowan
2021.08.29
Sunny is the most honest and reliable guy that I trust to work on my trucks. I wouldn't go anywhere else!!
Reply from G B Truck & Diesel 2021.08.29
Thanks kevin/Lori, for giving us a five star review. You are truly a great customer.
Sukhdeep singh
Sukhdeep singh
2021.08.24
The thing is that now you need to behave professionally. Hopefully you will with others now and will not use abusive language. I’m not talking about your service. It’s the way you behave with people. Good luck . Either I purchased from someone. I ask him first to have the bill fix for me but you refuse him and then he told me to call at my self to see if you can fix but over the phone your behaviour force me to write honest review on google. And hey I haven’t talk anything to do illegal. If fixing and correcting vin number on the bill is illegal then I can’t say anything more. Have a good day .
Reply from G B Truck & Diesel 2021.08.24
Hi Sukhdeep, First we could not find your records in our company database so we believe you must have purchased this truck from someone. Secondly, we are an authorized Cummins dealer and have been in business since the year 1973.You need to understand we are a reputed company and cannot commit fraud by fraudulently, changing the year of manufacturing written on the Truck. We are a honest and a transparent company, which would never do things that are nor legally and morally right.For the vin issue we checked invoice is two years old how can we change and re do invoice after two years it was one digit not the whole vin any one knows mistake can happen but don't wait two years to fix we tried explain many times but I think you don't like to understand legal issues truck manufacture in 2016 we write 2016 good luck atleast our workmanship has no issue .
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jimmy broad
jimmy broad
2021.08.21
Completely blown away by their services.They know cummins like back of their hand and since they an authorized Cummins dealer,you know in case there is an issue,their warranty would be honored.
Reply from G B Truck & Diesel 2021.08.22
Thanks Jimmy
patrick daisy
patrick daisy
2021.08.13
They are really transparent in their dealings.They would educate the customers about various options and let them choose,rather them pressuresing them into buying something.
Ryan C
Ryan C
2021.08.11
Awesome guys with great customer service who went above and beyond helping me out. I.O.U guys donuts
Reply from G B Truck & Diesel 2021.08.11
Thanks Ryan, We always think of our customers as our friends.
jason borley
jason borley
2021.08.02
I Just wanted to give Gb Truck and diesel monster Koodos!Sometime back we had ISX Rebuilt at Gb truck and diesel and came to know about them internet and found the profolio to be to impressive,We are at first quite leary to deal with them ,but they assured us that G.B truck is a right place to their equipment.Their service department was quite hands on and kept us informed about the working on our truck. When we picked our truck it ran perfectly ,with Dyno done and properly tuned.we sent it to fort St John BC. However,after some time ,the brand new Cummins genuine oil pump that their service team insisted on installing gave away and engine was now a garbage.I called their management team and they were quite cooperative and told us to tow it back. Although it did cost us a pretty penny to get this unit from FSJ to Edmonton,it was worth every cent. Their Service department tore down the engine and found faulty oil pump to be the culprit.After Much communication between Cummins and GB truck and diesel,Cummins agreed to them and we were given a brand new Cummins isx engine.only because the faulty oil pump was a genuine Cummins oil pump and we had got our previous work done at G.B truck ,which are an authorised Cummins dealer,so their work was covered under the warranty. It was really a great experience working with GB Truck and diesel and from here onwards all our units would be going to them.
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Karl Charslton
Karl Charslton
2021.07.19
Great experience. The best thing about them is they are an authorized Cummins dealer and not some Mom and pop truck repair garage. You can bet be assured that they would be using a Genuine Part and not some aftermarket cheap stuff that normally Truck repair shop do.
Chris Martin
Chris Martin
2021.07.06
Great at working on heavy duty truck engines.Their after sale service is quite impressive as well.
Victor Neto
Victor Neto
2021.06.21
Excellent customer service. They work on Cummins, Detroit and Cat. Knowledgeable and willing to find the best solution for your truck repairs. I've always had a great experience when I've gone there.
Laura Sinclair
Laura Sinclair
2021.06.20
My husband has dealt with this company and the customer service is HORRIBLE! The manager - Sunny - is rude, arrogant and tries to add on extra fees in the final bill and just becomes belligerent when questioned. Very shady business practices here. Don't waste your time or money with Sunny. There are far better companies out there!
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Tom Morrison
Tom Morrison
2021.06.13
Great experience,my Cummins isx was giving me an issue,took it to many shops,could not diagnose it properly.Team of gb truck did a fantastic job of diagnosing the issue and swapping the engine.
Prabh Randhawa
Prabh Randhawa
2021.06.11
My trucks Cummins x15 engine was recently overhauled at GB truck & diesel and I am extremely happy with service. I specially went from Vancouver to GB truck and I am not disappointed. Engine sounds so sweet , noticed difference in performance running so smooth much cooler than the stock engine. In my 12 years in business never saw honest and reliable guy like Sunny. You are the best in the industry. Thanks.???
Paul Stolk
Paul Stolk
2021.03.14
Sunny goes out of his way to help you . Even if you just need to shoot him a text he replies with an answer no problem. Also best place for filters !!!!
ken tschetter
ken tschetter
2021.02.10
The best Cummins dealer in town
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Eric Belsher
Eric Belsher
2021.02.02
I have sent multiple trucks to G.B. to have engine work done. From Engine replacements, retrofits, inframes, and structure repairs Sonny and his team can do it all. the bills are ALWAYS 20-30% less than the dealers and done in half the time. I would recommend G.B. to anyone that wants quality repairs with genuine parts. The hours are always fair and the warranty is honored. I will continue to send our trucks to Sonny as long as his doors stay open.
Karanpal Sekhon
Karanpal Sekhon
2021.01.21
Sunny repaired my truck recently that was over warranty and covered 10,000 dollars of the warranty, all while doing excellent work on the truck. I have been repairing my trucks with Sunny for the past 14 years and he has always been helpful.
Jarvis Massey
Jarvis Massey
2021.01.16
Getting recent repairs done at G.B. Diesel Edmonton has been a “breath of fresh air”. Sonny always answers his phone and goes out of his way to accommodate. Even when he knows the truck might not come he’s helped a lot to diagnose problems over the phone. Would definitely refer or recommend G.B. Diesel. Jarvis